First time I called Frank Air was on a Sunday evening of a holiday weekend. I left a message that…read moremy A/C was not working. I expected a a return call in the morning but they called me about 10 minutes later. 2 hours later the A/C was working and the price was far less than expected. Frank Air serviced our A/C at least once a year ever since. This morning, we were having A/C issues and the owner, Johnny Frank, fit us into the schedule. He quickly repaired and cleaned our unit. Frank Air is personable, professional, and effective. I strongly recommend them for air conditioning installation, troubleshooting, and repair.

From the owner: New AC Installations starting at $4500!!…read more When your HVAC system is malfunctioning, you'll notice right away. We understand that you want to get the air flowing again as soon as possible. Our team can find the source of the issue and determine the best course of action. We've become a trusted HVAC contractor serving the Lecanto, FL area because we give you all the information you need about your HVAC system.

Bill Brown met me at my rental only to find out we had no power. He stayed in touch with me and…read morelater did our A/C check. We still had issues and he came back to help recitfy the issue. Thanks, Bill for your perserverence! He even cleaned our split unit on site. Everything done for around $400.

Sunday night and AC quits blowing! We were afraid it was going to be a long night! Called Bill…read moreBrown who said they were on a job but would come by after. Within a few minutes of getting to us he had our AC up and running- Thank you so so much! Price, knowledge, professionalism all great!

This company said I needed to replace my ductwork and after the old ductwork was pulled out they…read moresaid I didn't need to replace it, someone who didn't realize that they were shooting themselves in the foot by saying such a thing. But of course now that the duct work was pulled out there wasn't much I could do. They did the work in the winter when The real test of how it worked wouldn't be seen until the summer. I was told that I did not need a permit to have it done when in fact I did. They didn't want to do it because it required an extra trip to the city and also a mechanical drawing regarding how it was set up. I insisted on it but if you don't have a permit the customer can be fined for it and before us to pull all of it out and have put in again. There are things they promised to do that they did not do. They've been to my house when it was first installed nine times to fix what they messed up that was very obvious. I told them many times to please be sure to redistribute the insulation in my attic so that it did not block the vents that pull the air through the attic and out. Summer has come and with my air conditioning running the humidity in my house is 65%. And each room there are vast differences in the temperature. Every time they come they say that the problem's been corrected and it has not. I've been diagnosed with heart failure and trying to breathe humid air is the worst thing for me. They have found every excuse not to fix the problems I spent all this money to be exactly where I was before I replaced the ductwork that I didn't even need. If you've had ductwork installed or any work by this company I would truly advise you to reach out to the city or county you're in to make sure that everything is fine If not please report it to them immediately so they can investigate you do not want to be in a situation where it's going to cost you thousands more to bring everything up to code. They came not too long ago because I kept telling them it was so humid in the house I couldn't stand it. If I put a bowl of water out from my dog the very next day it's going to greenish shade to it. The guy comes and he says he's really not sure how to increase the blower speed on the air handler he talks to someone comes back fiddles around a little bit and says it's been fixed and it should level off in a few hours. About 5 hours later I'm thinking wow it's really kind of chilly now and I look at the thermostat and he has the temperature down to low 70s and put the fan on non-stop rather than automatic. That is crazy I could have done that. It didn't correct the problem he just simply came in did this and then ran off with his tail between his legs. This company has disappointed me so much. They do try to get you to do everything in the winter so when you sign off that everything is fine because it does appear to be fine then they try to find an excuse not to help you. I would strong advise you to not deal with this company I know that they do electric and everything else but if theytreat customers as they do for duct work I wouldn't want them to do electric on my house or anything else. I'm going to have to proceed legally and also because of my health issues I was told that I can pursue criminal negligence. I will speak to an attorney that I was referred to and try to get this resolve that way. It's such a shame that it comes to this. So all I can say is please if you've had any work done by this company check with your city or county and make sure they did the permits and please try to avoid them at all costs.

We had service scheduled on Tuesday, April 7th in the afternoon…read more We called to see if we were still on the schedule and they said we were and would get back to us. No call back, no reschedule. The appointment was made 2 months ago. You just lost a loyal customer.

Terrible service replaced parts not needed. A week and a half and left parts laying around and…read moresaid they don't know what is wrong. And idiots. Had to hire someone else.

Pleasant tech but did not know how to use my doorbell and I was just lucky to hear him knock. Then…read morehe leaves the unit on HEAT at 80. I wondered why it had gotten so uncomfortable back at my end of the house and got a shock when I saw my thermostat.

Serviced my mom's old unit and installed her new when she was ready. Here's what she said about…read morethem..."I really feel the need to give the highest compliment there is to Daniel's Heating and Air. They have serviced my old unit for years helped me keep it running until after many years of use it was time to be replaced. Daniel's once again helped me make decisions on what I needed and installed it in one day. Their employees are the best from the folks who answer the phone, to the service technicians!and the installation crew. " !

I called to set up an appointment to have the ac checked out in a house that we recently purchased…read more I first gave a rating of only 2 stars based on my initial dealing with office staff. Once that got settled things went smoothly. The technician that came out was great! He did a thorough job in our semi-annual service/maintenance and was personable and knowledgeable. We have a 19 year ac unit in the house we recently purchased and he told us that is was in good shape and didn't need anything. This made a huge impression on us as he could very easily told us that it needed to be replaced. We are planning to have it replaced soon anyway, and Daniel's Heating & Air Conditioning will definitely be doing the work. Oh, and their service/maintenance contract is beyond reasonable!