WARNING !! DON'T!! This is not a 5 star this is a 0 Star rating…read more I am extremely disappointed with my experience with Solar Bear Energy. While the solar and battery system was installed, the project has not been properly commissioned or verified, and repeated follow-up attempts have gone unanswered. The battery backup did engage during a grid outage, however no on-site testing, load verification, or simulated outage test has ever been performed. As the homeowner, I was never shown or provided written confirmation of: * Which circuits are backed up * Expected battery runtime under load * That the system performs as designed during an outage I have sent multiple emails over several weeks requesting basic commissioning and verification, including a simple on-site test. These requests have largely gone unanswered or received minimal responses that do not address the issues. A solar and battery system is a major investment. Proper testing, communication, and follow-through should be standard -- especially before considering a project complete. Unfortunately, due to the lack of responsiveness and failure to properly verify the system, I cannot recommend Solar Bear Energy at this time. ALSO DONT USE THE FINANCIAL CREDIT UNION THEY USE TO GIVE YOU A LOAN its all a scam!!

PLEASE READ: Solar Bear Energy installed our solar and…read morebattery system, but the project was never properly commissioned. Despite multiple follow-ups, they failed to perform a simulated outage test, clearly confirm which circuits are backed up, or provide written verification that the system works as designed. Communication eventually stopped. Very disappointing experience for a project of this size. I don't recommend anyone to use their service. Note: they will sell it as if they know what they are doing and half of the time you are the one telling them what to do. They outsource the work and you basically become the project manager. Don't waste your time or money on this company. I don't know how this company can have good reviews. Don't fall for it.

After inheriting a stressful solar situation (involving a non-local, now bankrupt company), I…read morecalled every solar company in Ulster County seeking information. Lighthouse was the only company that really took the time to speak to me, helping me to understand my options and offering what help they could - without any sales pitch whatsoever. Really appreciated their knowledge, responsiveness and integrity. While not a customer yet, I would (and hope to!) be in the future.

The installation went smoothly, and the whole system is working well. They're very responsive if I…read morehave any questions, and everyone from the inspector to an electrician I had doing some unrelated work has complimented the wiring job that they did.

Tara has spent a tremendous amount of time with me to answer all my questions as I learned and…read moreresearched about solar. She provided useful insights about the panel design and estimated production. The entire quoting process had been great and responsive with excellent communication. Sunpower is definitely the best solar system available at the moment with their highest efficiency and best in class warranty.

The person who called me sales talked at me as he told me I couldn't get solar. Like, how are you…read moreboth pushy and not trying to sell me your product? Open with a weird comment about how these guys in the Philippines you work with are great because they work at night and speak English? You might *think* that sounds like a compliment, but, um... OK. Thanks for the warning to take your advice with a grain of salt. Take 5 minutes to talk me through how cool your two page document with computer images is, including explaining to me that the sun is in the southern half of the sky? Yeah, I get science. And now I'm spacing out. Recommend I don't do the project because of shading? Sure, fine. A google street view will tell you that the trees behind the house are downhill and barely reach the height of the roof, but that's on you. Tell me I shouldn't look elsewhere? Don't save me, buddy.

The entire process went smoothly from beginning to end. Everything was completed according to plan…read more Very much satisfied!

I would highly recommend choosing SunBlue Energy as your solar installer if you live in or around…read moreWestchester County. We spoke with Chris, the president of the company, during our initial meeting where he explained everything we needed to know and what to expect from the proposed system. I had met with a couple other installers as well, and the specs of the pitch are basically the same with the regard the benefits of having solar power. What I appreciated about Chris and SunBlue was that he never was overly pushy, nor using "salesman" type tactics, and truly felt like he just wanted to make sure we had all the information we needed for the decision. They were also willing to work with us on the price and configuration as well. Also, all installers present a similar cost-saving estimate, but there's sometimes sleight-of-hand with the values they populate for ConEd energy rates and expected increases. SunBlue's estimates for these numbers seems like the most reasonable and comparable to our actual bills. After we signed the agreement with them, the process could not have been more seamless. SunBlue took care of everything you'd expect: designing, permits, inspections, etc, without us ever having to think about anything. The office was always very communicative during the process, and we were always well-informed about the progress. The install itself took place in less than a day and the city inspection was complete and all permits closed out the next day. The whole process was complete about 8 weeks after we signed the agreement. This efficiency was definitely appreciated with how quickly the clean energy incentives are being removed these days. After our system was fully connected with ConEd, Chris came back again to see how everything went and to go over again all of the details of the system. It's been about a month since we started generating energy, and while it was a very hot and sunny August, it was still nice to see that the system generated 30% more than what was projected. All in all, again would highly recommend choosing SunBlue.

the ground install of 40 panels , the post were installed by pouring cement into holes in the…read moreground, leaving mushroom tops for the frost to grab, no sonic tubes, at least 50% have lifted, some as much as 12 inches or more. They refused to repair this install.

Please, avoid using this company. About 2 weeks prior to the start of the project, they tried…read moreraising my contracted price by 2k. I asked why, they claim the rebates are not the same as when I signed the contract. This should have been quoted correctly in the first place. DO NOT USE!!

Superior Solar managed to install my panels earlier this month after my previous system failed…read more They were quite objective in their survey and provided an estimate that was honest and within my budget. I electively opted to add one panel and they adapted their original design. My panels now look wonderful on the roof- and saving more than before. Customer service has been consistently reliable and responsive. Highly recommended.

From the owner: Superior Solar USA is a leading provider of solar energy…read moresolutions and is committed to making sustainable energy accessible and affordable for homeowners and businesses across the Hudson Valley. With a focus on innovation, quality, and customer satisfaction, we offer comprehensive services ranging from solar panel installation to maintenance and support. Founded on the principle of environmental responsibility, Superior Solar USA emphasizes the importance of harnessing the power of the sun to reduce carbon emissions and combat climate change. Our team of skilled professionals combines expertise in renewable energy technology with a passion for delivering customized solar solutions. Superior Solar USA prides itself on utilizing state-of-the-art solar technology and adhering to the highest industry standards to ensure optimal performance and long-term reliability of solar systems. From residential rooftop installations to large-scale commercial projects, the company is dedicated to maximizing energy efficiency and cost savings for its clients. Beyond providing exceptional solar products and services, Superior Solar USA is committed to fostering positive relationships with its customers by delivering unparalleled support and ongoing maintenance to ensure the continued success of their solar investments. With a focus on transparency, integrity, and sustainability, Superior Solar USA stands as a trusted partner in the transition to clean, renewable energy solutions.

Mike and Ethan are fabulous! We called last minute and they said they would try real hard to…read moresqueeze us in....probably about two weeks. We said great. Well a few days later we got a call and they were here!! The beginning of busy pool season, and they made it happen! We have been using them since we moved to Chester a few years ago, all new to Solar and Solar pool heating...they have helped us with both! We will not use anyone else! Dan and Lorraine

LOVE SOLAR LIVING !!! They were so responsive & quick to…read moreget my solar panels done just in time for my pool opening. Saw such an improvement in the temp of our pool in just the first day !! They provided us with multiple references before starting , which we did call & they gave great reviews as well !! USE THEM !!

Going solar was always questionable for us, however after visiting the Dobbs Ferry fair this past…read moresummer I came across the booth for Rivertown Energy....... The pleasant greeting is what attracted me to the booth to learn more. After a pleasant 15 min talk, we got a follow up call a few days later, we then scheduled our free consultation and Rivertown staff showed up and evaluated our home ALL FOR FREE!!!! Due to the level of professionalism and knowledge, my husband and I will be going solar this spring!

From the owner: Solar installation Energy storage system installation…read moreElectric vehicle charging station installation

We have had solar panels installed for over a decade (since Superstorm Sandy.)…read more Had a maintenance check and our techs Alex and Antonio were amazing. Very polite and professional! They helped us bring down a squirrel's nest humanely and happy to say the mother squirrel has relocated the babies. I'm so glad I called Empower and these techs were sent. Also, we have had perfect performance from our solar panels all these years. I recommend Empower 100%.

They're out of business, and my solar is not working. They just stopped being in business and left…read more Everybody hanging kind of looks like Spirit Airlines of the solar industry.