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    Novel Kitchen & Bath

    1.0 (1 review)
    Closed Closed
    Updated over 3 months ago

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    2 years ago

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    Porcelanosa

    Porcelanosa

    (14 reviews)

    $$$

    I've had many great experiences with the East Brunswick Porcelanosa. I remodeled three bathrooms…read moreover the last few years, and each time I was very pleased with the service, availability, and products' quality. Most recently, in June 2026 - I needed to get a few tiles to match the ones that I used in a project in 2021. Roger went over and above to help. He was very approachable, proactive, and discussed options to find the original tiles. He suggested alternatives in case we weren't able to find the tiles. Roger located the tiles that I needed. He acted quickly, and within a few days I had the tiles. The tiles are just perfect. Porcelanosa team is knowledgeable, friendly, and very reliable.

    We tried to purchase a bathroom vanity, and were to the store three times. There were a number of…read moreproblems: (1) not being aware of products they sold which we wanted and having to convince sales staff we were right (we were); (2) not being given proper information regarding availability and time lines; (3) multiple instances of contradicting themselves on price, special order status, and the rest such that the information we would get was ultimately unreliable, and (4) prices shifted every time we spoke. In general, it was frustrating to have to keep spelling out all the details of what we wanted, correcting errors of understanding and the like. That said, the sales people were friendly, pleasant and caring, but we were ultimately turned off to working with them

    Novel Kitchen & Bath - kitchenandbath - Updated June 2026

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