Awesome service by Crystal.. she made me feel comfortable from the very start.. thank you again and…read moreyes I'll be back once I'm back from NYC..

I went in to get a tattoo with Tristan and it was a very quick and easy experience. The shop itself…read moreis nice and cosy, could use some tidying up in the actual tattoo rooms. After discussing in detail how i wanted my tattoo to be simple lined, Tristan added more detail than agreed and honestly it still came out dope. I can see how a Karen would filp out to this tho.

Several years ago I had Billyjack do an improvement/cover-up to a tattoo I had got from a shop in…read moreNew Orleans. Then last week I went in for a new one. Neither of the designs were complicated or intricate...just some 3-5 inch ones. If you've seen Billyjack's Instagram page you know the man can do some pretty fabulous, complicated pieces so my stuff wasn't exactly anything that was automatically going to get his artistic juices flowing. And that's what I love about Billyjack. Even on when you give him a fairly simple concept, he'll make sure he makes it more and special. The most important thing he does in my opinion though is that he acts like a partner or a consultant, not just an artist who's going to execute the design you bring him. My experience down in New Orleans with the other shop was one where it was kind of like "whatever you want, man". I didn't need that, I needed a strong guiding hand and that's what I got with Billyjack. I threw out some ideas and he pretty much said what would and wouldn't work and then expanded on what would. Oh, and he's a blast to talk with. How many tattoos have you had where you and the artist have covered: dogs, kids (OK, those first 2 are pretty easy), rent relief policies during COVID and Roth IRA's. And laughing the whole time.

When I walked into the tattoo parlor, it looked clean, professional, and well put together. Based…read moreon the appearance alone, I felt confident I would receive good service. Unfortunately, that wasn't my experience at all. The artist who worked on me seemed inexperienced, and the process didn't match what I was told. What should have taken around 30 minutes was discussed as taking several hours, which already felt off. In the end, I was charged $200 for a cover-up that I'm extremely unhappy with--especially since it's on my face. To make matters worse, the artist didn't follow through on what was promised. He said he would work on two tattoos but only did one, and even then, it wasn't what I asked for. I specifically wanted a design resembling stitches, but instead I was left with a large black feather on my head that I deeply regret. The environment also felt unprofessional. The staff came across as dismissive and made me feel judged for the tattoo ideas I wanted, which added to an already negative experience. Overall, I left feeling disappointed, frustrated, and unhappy with both the service and the final result. I would not recommend this shop. Are there any tattoo shops in the area willing to help fix a bad face tattoo once it heals? I'm worried it might scar, and I'm trying to figure out my options. If anyone has experience with cover-ups or thinks removal would be a better route, please let me know. I'd really appreciate any advice or recommendations--this is something I'm stressing about and want to fix the right way. I'm not trying to bash the entire shop, because there seemed to be some talented artists there. However, I do want to warn others about my experience with one specific artist. The artist I worked with--whose name may be Ivan or Isaac--came across as confident, but in my opinion did not demonstrate the level of knowledge or experience I expected. For example, when I asked about certain techniques like blood shading, he didn't seem to understand what I was referring to. That raised concerns for me about his training and experience. Again, this does not reflect everyone at the shop, but based on my experience, I would personally not recommend working with that particular artist.

As soon as we went in, it was not busy and even though I was going to get a tattoo that would take…read moretime, Robert assured me it wasn't a problem and he took his time and energy. He was extremely flexible with my design which is rare!! Robert took great care of me with the half sleeve. I was so into it, he was as gentle as he could be. The whole thing cost $500! I definitely recommended this place to my entire family.

Great shop. Got a tat here about 8 years ago and it's still great quality even after trying to…read morecover it up. Gf and I got matching tats here a couple of months ago and they are great quality.

Great, five star service-sterile, welcoming environment, professional artists with high-quality…read moreartistry fine line art and excellent communication. Garrett was amazing very chill, and his attention to detail was on point. Red ink and fine lines My sister and I love this place. We will see them again. Five stars.

I came with my son for his very first tattoo as an 18 year old adult. I waited for him. I'm glad…read moreJaime was able to accommodate us at such a late time but he made my son's vision come to life. His work is $250/hr and it's definitely worth it especially for something that is on you permanently. He's been in this business for over a decade at least. The stations had tvs and my son watched a movie and a half. It is very clean and comfortable. The tattoo itself was amazing and he did a great job. He has to come back for part two shading but it is a very well done tattoo. We love it!!

Great place to get a tattoo or piercing! Reasonable priced, professional in their work, but laid…read moreback and chill in personality. My husband, daughter and I all got tattoos in memory of our beloved dog that passed away. The quality of work was amazing! The artist worked with us to ensure the size, placement and picture was exactly what we wanted. I also got my nose pierced here a few years ago and it was quick and painless. Only downfall-they only take cash, which may be normal for a tattoo place? They do have an ATM but these fees are crazy so stop by the bank and bring cash with you!

Amazing service, great prices. Very comfortable environment. I recently got my belly button pierced…read moreand a back tattoo here. They made the process so easy and smooth. Will be coming back.

My gf and I decided to get a small cover up tattoo on her necks from a previously botched job from…read moreanother not so great shop in Addison. We stopped by Hold Fast on a whim after having brunch in the area and I'm so glad we did! Upon arrival, we were greeted warmly by the entire staff. The spots was cute, artsy and clean. We chose our tattoo, it was drawn up quickly and within about an hour we were done! My gf also got a septum piercing. Everyone was awesome and we'll definitely be back! Shout out to Sam got the great ink and Casey for the piercing!!

Random visit on a Monday afternoon. For the record we could not find many shops open on a Monday…read more This place is open 7 days a week . I'm doing only 4 stars bc the lady at the front desk quoted one price and once we were finished it was 40.00 more. Very nice tattoo artist I didn't get her name and she didn't talk much.

$50 for earlobe piercings and it was super quick and barely felt a pinch. Chelsea made me feel…read morecomfortable and was super sweet! I wish they had more stud selections. Easy parking and would recommend!

Really hate I have to do this because I've gotten all my other piercings from there (Nose, Nips,…read moreBelly, Vagina) and they were perfect granted they were done by the owner who I love (Jaime) . Went in on July 15 to get my snake eyes piercing. Needless to say MY SNAKE EYES ARE UNEVEN! I noticed the same day. Went back and addressed it and was told that after my tongue finish swelling the eyes will even out. Boy was I stupid for believing that. Swelling is gone and guess what my eyes are still uneven. I mean you can't make this up. He didn't pierce them on the black dot he clearly drew. One was pierced lower than the dot he drew. I'm super pissed!