This smoke shop is probably the worst place I've ever been. And their sales associates lie to make…read moresales. They do not disclose what items aren't returnable until your back and their store an hour later trying to return. This one sales associate told me he'd personally tried the product, I was interested in buying 6 to 7 times stating that it worked each and every time. Nowhere in that store did I see a no refund or no exchange sign or policy even if that's only for select group of products they sell them at store. I had bought, this detox product only an hour earlier before I went home and read some troubling reviews. The two sales associates laughed as I attempted to return or exchange the product I had bought earlier. This detox product was also on the expensive side being over $50. The fact that there is zero signage on or near the product display stating the product is unfundable is preposterous. After the experience I had, I would not recommend buying anything in this store. Would caution you from even entering such an establishment as the sales associates who work there will say just about anything in order to make a sale, whether it's untrue or simply a bull face sly to hit their sales goal for that day. If this store is your last resort and you do enter. I highly highly recommend you use caution, especially in regards to any of the bs nonsense that comes out of anyone who works there's mouth.

I love Uptown, been coming here for years now. Their product is REAL. No knock offs. Every cashier…read moreis super friendly. Their rewards program is dope as well.

came here to get a new but somewhat permanent glass piece for a decent price, was able to walk out…read moreonly paying 55$ with some screens too for a basic14inch water bong with an awesome bowl piece that normally i'd pay $75-90 for at your regular smoke shop, Jason and Taylor were amazing, Jason has actually helped me twice recently and every time he's gotten me at the price i wanted and an item i was happy with, never once gone in here and thought something was too expensive. Taylor kept up a friendly chat with me and even gave me some advice on how to clean my glass pieces since i had asked, ended up going with grunge off and now i'll never use anything else to clean my bongs again. Also, aside from pricing, their customer service is out the roof, every time i've come into this store (been coming on and off for about 5 years) i've never ONCE had any sort of complaint ever, theyre always stocked up, have the baddest pieces, even if you aren't coming to buy- coming to look at the glass art itself would be worth it. 10/10 for everything, if i want to commit to spending my hard earned money i will always come here.

Good items but horrible customer service. Called them to get a receipt for an item I bought and…read morethey said they couldn't give me one and hung up. I needed it to claim insurance on item, I bought from them.

Great customer service! The lady was very nice and helpful and they're selection was really good!read more

Stellar service, great selection and they always have something in budget for me. Everyone from the…read morefamily who owns it to the young ladies who are often at the helm share a stellar vibe. Feels like Home

Mo took care of me. My vape didn't hit and they made it right. This place is legit. Love the…read morediscount.

Great Selection, Customer Service, and cost was reasonable! Cashier was very nice, patient, and…read moredidn't hover over me as I made my selection which I really enjoy these days. Overall very happy i decided to drive a couple extra minutes rather than go to the closest option. Highly recommend them to anyone looking for glassware!

The staff does not answer the phone and when I showed up they did not have the dry snuff I wanted…read more This place is a waste of time and has poor customer service.

Love this place and their loyalty program!! Best smoke shop in Dallas !!…read more Service is great.

Insanely overpriced. Paid $36 for a geek bar when I've paid less than 30 within .5 miles of the…read morelocation. Won't be coming back

Just moved to the area and this was the first place that popped up on yelp. Very clean place and…read moresuper nice employees. Erik was working when I went in and helped me find a nice flavor and brand. Best shop on the area for sure.

The guys that work here are great. They go out of their way to secure different items if you…read moreexpress your interest in said items. I have been given a discount and free items to try as well. They have got tons of different wares and wants. Highly recommended.

Nice spot on the 6th floor to grab some liquor or a vape. Good selection of liquor and a couple…read moredifferent vape flavors.

Small liquor spot downtown. Has all the basics and prices are what you would expect for the only…read moreliquor location in the area. Staff are very friendly!