They never called. I showed up after 2 1/2 hrs. It looked like she wasnt groomed and she had yellow…read moreon her ear. I was told that they accidentally cut a piece of her ear off and they were waiting for it to stop bleeding.

I've been coming here for years, love how the new management have updated the place. They now take…read morecards which is very convenient. They've always worked with my schedule and they also send me a text to update me when my dog is finished being groomed (this is perfect for my work schedule because it is difficult for me to answer my phone when I'm at work). I take my 3 pups there and have never worried about their safety, highly recommend and have sent several of my friends here! Would love to start using their doggy day care service- they do really cute arts and crafts activities with dogs

***** want to leave a bad review for pretty paws? Well yelp is the only place to leave one so far…read moreas the owner Jennifer has blocked me everywhere else as she does not want to see a bad review**** My review as follows Very disappointed with the service we received from this company. First I would like to say that they do a good job but if you're 15 minutes late to your appointment they will charge you $100 to book the next appointment. If I had known this they would not have received another penny of my money but my wife took that call. We were on a cruise with no service to receive reminder messages and they would not waive the fee as we are on time to every other appointment that we have had with them. Once she paid the $100 and rescheduled for a few days later they decided they would call us and ask us to come in a hour earlier than our appointment. Seems single sided to me as we can't be 15 minutes late but they can ask us to inconvenience our plans to come in an hour early. We declined. I will continue to spread the word throughout the Vinton community in hopes they remove this ridiculous policy that they have in place as we are human and we forget things and sometimes late and not perfect once again we have been on time to every other appointment. The employees kept saying do you want to speak with the owner but the owner never come out to address the situation and stayed in the back while I got my dogs. REMOVE THE $100 LATE FEE POLICY! My wife was told they blocked off 9am-12pm to groom our dogs but could not take them at 9:15, doesn't sound right to me. They did not use that amount of time when we rescheduled. They charged us $100 which in return loses them a customer, hope that was worth it.

I hate to see the negative reviews because I truly have nothing but amazing things to say about…read morethis place. Staff are always so easy to work with, friendly, and accommodating. I have taken my 100 pound Bernese mountain dog a handful of times now and I haven't been disappointed once. On top of doing an amazing grooming job for $80, they are also so sweet to him. My dog is typically anxious and shy, but he has never acted like he didn't want to be taken back with them. My last comment is that they always complete his groom in a timely manner of around 2 hours! Fulled washed, deshedded, trimmed, and blown out.

Tailz A Waggin groomers are a Blessing for me! George and…read morehis wife are the very best. They are kind and always do a great job with my dogs. They show up on time do a thorough job. I truly appreciate their professionalism.

APC is a good facility staffed by people who care about your pets. They are easy to work with, very…read moreresponsive and really get to know the pets. My dog always is happy going in the door, and coming back after we travel.

They take amazing care of my Archie and Mabel. Two big beautiful Great Pyrenees. They cannot wait…read moreto go to daycare twice a week and play. They have boarded there too and have been loved and cared for.

Lovely people; they work well with all our dogs. The pups love them. Very reasonably priced; I…read morehave mobility issues and they are very helpful in assisting me with getting our fur babies in and out of the car.

Very, very professional. Don't let the older building dissuade you. Darlene is amazing and handles…read moremy dog with anxiety very well. She does an amazing job.

Took my pup to VG for the first time today and they did a great job. They took a lot of time in the…read moremorning to find out exactly how I wanted it cut and then delivered.

All the staff is caring and attentive to all our pet needs. They are wonderful with our two dogs…read morethat have different anxieties. They have been able to help ease the concerns with traveling, knowing they are cared for. They all are masked and do what they can to help keep everyone safe.

The care and attention to my dogs' needs keeps me coming back every time I need to travel. I hate…read moreleaving them but knowing they are well cared for makes is easier. It means the world to me that my dogs are happy to go in with the staff when I drop them off and come home happy and clean.

Did a PHENOMENAL job on my 9yr old Blue Heeler and 4yr old Husky! They were friendly, professional,…read morefast and affordable! Will 10000% rebook with them! I have never been so impressed by the way they handled my pups! Even keeping them together to help with one's anxiety even though I know it had to make things a little more difficult. HANDS DOWN THE BEST EXPERIENCE!