We've been working with ProHealth for 2.5 months and have had a great experience so far. I really…read moreappreciate how responsive Yvonne has been to making schedule changes and adjustments in care for my dad. Usually sending a quick text is all I need to do and she makes it happen. She came to Dad's bedside at the post-acute facility to make it easy for me to ask questions and sign him up for care at home. She has served as a valuable liaison. Nurse Dilara advocated for my dad with his doctor when anything wasn't quite right, drew blood for tests, filled pill boxes, and made sure med refills were up-to-date. Really appreciated having her in our corner. PT Abha and OT Ryan were super professional and helpful. Abha spoke loudly and clearly, which was super helpful for my hard-of-hearing dad. We decided to go with caregivers from ProHealth as well and have worked with some very competent, caring people. They are the true heroes who come day in and day out to accompany Dad in running errands and at appointments, support him with meals and tasks around the house, and keep the house clean and tidy. I'm very thankful to everyone at ProHealth who has served my dad in one capacity or another!

I've had the best at home physical therapy after my knee replacement surgery. Abha was wonderful,…read moreknowledgeable and taught me many tools to use during my rehab. She must be right because I got a glowing progress report at my postop doctor appointment. Thank you, Abha.

This place are horrible spoke with Inez , Amanda, Robin, mark and all others that I didn't wrote…read moredown the names , these people don't have the quality of customer service , they are there for the freakin 8hrs , SHAME ON YOU THAT YOU COULDNT HELP DISABLED PEOPLE WHO NEEDS THEIR MATERIAL , it was shipped in a different address and now it should ship to where the disabled person temp address and they can't tell when it's going to be , you all should be ashamed to your family because you feed them with your pay check for not doing your job

Avoid like the Plague!…read more Sloppy organization. Everyone gone well before closing time on Friday. Are they all going out for Cocktails all afternoon? Can they be trusted or are they like the last place? I've called 3 or 4 times and they promise to have the correct department call me in 3 or 4 business days and then they don't follow through. I wonder what they do with their time? Ohhhhhh I get it. It's not only Fridays that their out for cocktails. Oh, excuse me for I shouldn't say that. I don't know for sure that they are out. For all I know they're getting loaded out of paper cups at their desks. I mean you can buy already mixed cocktails in the variety stores, like 7-11. My bad! After months of going through the routine of calling weekly on a Friday and someone Promising that the proper person would call me back the beginning of the next week, I reached a person with a brain. She suggested that she give me the contact information for 2 other firms who might do the paperwork process to Medicare quicker than Life Care Solutions and I'd still stay in the queue with them. She felt that they wouldn't get to my case for an Electric Mobility Scooter for another 6 months as they were so backed up due to Medi-Cal taking on so many new patients because of the new Healthcare plan. At that time my case had been in their hands for 3 months, so now we are talking 9 months from the start of when my Doctor's office sent my claim to them just to Start my appeal to Medicare for aid. OK, Hoveround got the information from my call to them and in less than a week they were on top of it! Now, I think it's about a year and a half and I still have never heard back from Life Care Solutions. Avoid like the Plague!

I have been a client of this home care and I honestly like the service and care they have provided…read moreto me. There are many home care agencies out there but for me they are top notch and are attentive to my needs. Very professsional and compassionate employees.

From the owner: Our Agency was established by a group of professionals whose main concern is providing quality care…read moreto patients in the comfort of their own home. We provide services to homebound patients with a wide range of diagnosis. Pursuant to Title VI, of the Civil Rights Acts of 1964, 504 of the Rehabilitation Act of 1975, Warm Springs Home Health, Inc. does not refuse services to or employment to or in any other way or discriminate against any person on the basis of sex, age, sexual orientation, mental or physical handicap, race, color, religion and ancestry or origin. South Springs Home Health Care, Inc. helps restore the maximum function and enhance the well being of the patient and family by comprehensive care.

I have received the services of the PT., OT and nurse from this company after my last two…read morehospitalizations, and I am thrilled with them. I have told everyone I know that Angelo is the best physical therapist I have ever had, and I love Kathleen, the OT, to death. She is so healpful! The nurses Tron aand Van are both very professional and skilled.

Angelo Sanchez has been helping me with at home physical therapy post my knee replacement surgery…read more He has made a world of difference in my recovery! He couched me to stretch and strengthen my knee. There was a swelling complication that I'm very glad he was here to help me with. Showing me better ways to elevate it and wrap it. That dropped back my knee to 75 degrees. And over the past three weeks he helped me gently gradually push it to 115 degrees!!! Less than 4 weeks post surgery. I'm so happy that he was here to help me. Angelo = Angel

Cigna health insurance is a scam! I had chronic back pain and several of my doctors ordered MRI…read moretest. But every time it got rejected. Per Cigna's request, I emailed them my long medical history including physical therapy, acupuncture, massage, cortisone shots but they still rejected me. My doctor had online meetings with them and they still rejected me. They took my premium money without giving the service! This company does not have any integrity. If there is a zero star choice I would have taken it. As soon as I switched to Kaiser, I got the MRI test I really needed.

Cigna Heath: They are the absolute worse health insurance company I've ever come across these past…read more40 years. Even Stanford says they've never had so much resistance and denials as Cigna. Today, my PT said they're the worst, as well. They are notorious for denying coverage for imaging and even surgical procedures. And when they suggest peer-to-peer reviews, all they are doing is postponing the inevitable denial. I wish I could give them a big fat ZERO stars.

It was a decent visit. The environment was pretty calm and organized which helped ease my nerves a…read morebit. The front desk person greeted me with a smile and gave clear directions on what to do. I was called in shortly after arriving, and the room was clean with everything laid out properly. The doctor walked in and took their time asking about how I'd been feeling and listened closely without interrupting. They took notes while I spoke and didn't act rushed, which made the visit feel more genuine. After hearing me out, they gave some suggestions and explained why those steps made sense. The assistant was also kind and made sure I felt comfortable throughout the time there. They gave me a sheet with instructions at the end which helped me remember what we discussed. I think the attention to detail made the difference here. It wasn't perfect, but I felt heard, and that's important.

Dr. Alex rocks! You're in good hands here; they're flexible and clearly science based. If I ever…read morebreak my arm again, I know where to go and rehab!

Do not use this agency - ever. Find any other alternative. This service is not in business to…read morehelp you..only help themselves and will try to make your loved one dependent on them by using unethical methods too numerous to detail here.

It's hard to put into words how grateful our family is for Heart of Hope Hospice, and especially…read morefor Blanche and her team. They cared for my father-in-law during the final stage of his life, and what could have been an incredibly dark and overwhelming period was instead peaceful, dignified, and even hopeful. The owner, Blanche, is truly remarkable. From the very beginning you can sense that this isn't just a business to her -- it's a calling. She is compassionate, deeply thoughtful, and also a real visionary in how she runs the organization. Heart of Hope has the rare balance of being large enough to be organized, responsive, and efficient, but still small enough that every patient and family receives deeply personal care. That combination is actually quite rare. With some larger hospice organizations we spoke with, things felt impersonal and bureaucratic. Heart of Hope felt the exact opposite -- professional and capable, but always human. One thing that stood out from the very beginning was how Blanche and Shama helped my in-laws navigate the incredibly difficult decision of when to engage hospice care. That is a deeply emotional decision for any family, and my in-laws wrestled with it for some time. Blanche and Shama were unbelievably patient through that process. They never pressured, never rushed, and were always available to talk things through. They listened carefully, answered questions honestly, and approached the whole situation with compassion and understanding. Their calm guidance helped my in-laws arrive at the decision in their own time, and with peace about it. That alone meant a great deal to our family. Another thing that meant a lot to us is that the team understood the cultural and spiritual nuances that were important to our family. My father-in-law was both Asian and Christian, and the team showed real sensitivity to both of those parts of his identity. They understood the importance of family dynamics, respect, and the spiritual dimension of the moment. It never felt forced or scripted -- it felt natural and sincere. We were especially grateful for Shama, the Director of Nursing. She is incredibly detail-oriented and an outstanding communicator. My mother-in-law understandably had a lot of questions, fears, and specific requests about how things should be handled -- including preferences around things like the amount of medication being used. Shama handled all of this with remarkable patience and wisdom. She listened carefully, respected our concerns, and helped guide us to the right balance so that my father-in-law remained comfortable while still honoring my mother-in-law's wishes. What was particularly invaluable was how she prepared us for what to expect physically as his condition changed. The body goes through many transitions in the final days and hours, and without guidance those changes can be frightening. Shama walked us through what might happen and why. Because she had briefed us in advance, moments that could have been alarming instead felt understandable and manageable. We also spent a lot of time with Nurse Kim, who was absolutely wonderful. She was responsive, attentive, and incredibly thoughtful in her care. What stood out most was how she balanced sensitivity with clarity. She was gentle and compassionate, but also direct and honest when explaining what was happening and what needed to be done. That honesty was deeply reassuring. She checked in frequently, followed up on details, and treated my father-in-law with real warmth and respect. You could tell she cared deeply about both the patient and the family. We also had the privilege of working with Lanie, who helped care for my father-in-law personally and made sure he was clean, comfortable, and able to feel like himself even in a very fragile state. Those small acts of dignity matter enormously at the end of life, and she handled them with kindness and grace. And during one particularly scary episode, Vivian, who was on call, guided us through the situation with remarkable calm and expertise. Knowing that we could call anytime and speak with someone knowledgeable was incredibly reassuring. In fact, the whole team was very flexible about adjusting their schedules and level of contact when circumstances required more care or attention, which made a huge difference for our family. When people think of hospice, it's easy to imagine something clinical or depressing. Our experience with Heart of Hope was the opposite. The team helped create an environment where my father-in-law could pass peacefully, surrounded by dignity and care, and where our family could move through the process with understanding instead of fear. We are deeply grateful to Blanche, Shama, Kim, and the entire Heart of Hope team for the compassion, professionalism, and humanity they brought into our home. They helped transform what could have been an incredibly painful period into something gentle, respectful, and even meaningful.

Heart of Hope is the hospice team that you really want. The staff was super caring and spent time…read morewith my mom. This is a non-profit, and the team members really care about their patients. I highly recommend Heart of Hope to everyone when they need it