Terrible nursing home. They kept saying that it's a skilled nursing facility. But it has long-term…read morecare for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn't have. Without a license it's hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn't licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient's insurance to the max. or sense of actual care or compassion. Don't keep your loved one here. We had financial elder abuse and emotional elder abuse incidents with them. Luz was an unlicensed social worker and the most abusive and unprofessional social worker I've seen in my life. Let alone she has a thick accent. She acts like she's some sort of law enforcement officer when she wasn't even licensed, and her intent was to keep the elder at the facility longer to keep billing their insurance. She doesn't let the elder get the COVID booster. She acts like you don't have the right to talk to her. The most bit...y, ugly, non-compassionate. and most lazy social worker I've ever seen. Don't be afraid to argue against her. I am pretty sure many have verbally fought back against her. She should go to h..l for being abusive towards family and elders.

We had a very positive experience at Milpitas Care Center when my parent checked in for respite…read morecare. They took extra care in learning her routine and needs. We were able to rest assure that they were in very caring hands. They had very open communication and kept us updated. I would recommend them to any of my friends. The staff was delightful and my parent felt safe.

My Case Manager Jessica was very helpful and professional…read more She continually kept me updated about everything and making me feel comfortable and safe when I was nervous about things. My experience with her was very gratifying because of her kindness and understanding. I'm glad I had her as my case manager. I would recommend and refer this facility to you, try it was very clean, and a large room size area. Also not to much noisy.

I will not give a 4 start review. But maybe 2 . Staff should be aware of…read more patients. They lack of help at this facility. Also should return calls.

Our family had such a positive experience at Cedar Crest Nursing and Rehabilitation Center after…read moreour dad's hospitalization. The level of care, compassion, and teamwork from everyone there truly stood out. Huge thanks to the therapists, nurses, CNAs, social workers, case managers, activity staff and all the staff who helped care for our dad. You can really tell that everyone works together and communicates well because everybody was always on the same page regarding his care. That gave our family so much peace of mind during a very stressful time. Their holistic approach made a huge impact on our dad's recovery, and they also provided so much emotional support to our entire family throughout the process. The staff was patient, kind, attentive, and always willing to answer questions or help whenever needed. The facility itself was also very clean, organized, and well maintained, which we really appreciated. Thank you again to the entire Cedar Crest team for everything you did for our dad and our family. We will always be grateful.

When we placed our mom here, she was once driven to her Oncology appt with a near low oxygen tank…read morewhich resulted in transfer to a hospital room for the remaining of her life. She also developed bed sores and contracted RSV during her stay at Cedar Crest, where we never saw the doctor personally, as well as two separate nurses almost double dosing her dayquil dose had I not called them out (the earlier nurse did not log in her initial dose). Most nurses were impatient with my mom. It was hard to watch, and still to this day traumatic to remember. We had submitted our complaints, but to their advantage we were grieving her death too much to get into pressing charges of carelessness and neglect. Do. Not. Come. Here.

A decent facility with some strengths but also areas that could use improvement. The staff is…read moregenerally kind and hardworking, and the medical care provided is adequate, with some nurses and therapists going above and beyond. The facility is clean and well-maintained, which is a plus. However, communication with families can be inconsistent, and at times, response times for patient needs can be slower than expected. Some areas, such as staffing levels and attentiveness to individual concerns, could be improved to enhance the overall experience. While it serves its purpose, there is room for growth to make it a truly outstanding care facility.

I do not recommend this place because three people I know have died due to negligence. The last one…read morewas my brother-in-law; he got an infection, and they didn't take him to the hospital until he was already dying. Please, if they send your family member there, take them out before it's too late

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

Care is good quality for me and San Jose Healthcare and Wellness Center has it I becam good friends…read morewith staff members who took care of me. They are amazing people who are now my family in high places. They always have my back in the event I need care again. They are amazing people I enjoyed recovering there. I'm hoping they will take me back in the event I have health care changes

My mother-in-law has been going to the Grace Center on and off M-F for five+ years. It's a…read morehighlight of her day. The Staff are wonderful and caring and my family gets much needed rest. It's such a gift to our family and community. We rely on Grace and Friends to support all of us! They never disappoint! - the Javey family.

My grandmother has been attending Grace ADHC for almost twenty years and has had a wonderful…read moreexperience in all that time. She has enjoyed the welcoming nature of the environment and staff, and has benefited greatly from the physical therapy and educational programs provided. The social and community nature of Grace has also allowed great cognitive and social exercise for her which has contributed to her cognitive well-being and positive mental health. Grace's transportation accessibility, which picks her up and helps on attending days has also been a great help for her and for us as family members. The staff at Grace lead by Ms. Suzanne Pouransari & Mr. Manucher Pouransari have cared for her through her aging process and contributed to her health, and we are thankful for all of them.

An update on our situation: We are fortunate to have had the opportunity to switch to a new…read morephysical therapist Dr. Xu, who is experienced with working with older adults, including people with dementia, and brings empathy, compassion, and practical advice to each session. Under PT Xu, Ben, Nurse Annie, and OT Debbie's professional guidance and instruction, my older family member has already been making remarkable progress and now can throw/kick balls/balloons, do sit-to-stands, sing & speak loudly, brush teeth, comb hair, and spends most of the day mentally & physically stimulated & engaged in activities rather than sleeping on the bed. Our older family member's progress would not have been possible without their expertise, support, and perseverance. Nurse Annie is incredibly compassionate, smart, and detail-oriented & improved our family member's lung function and bedsore treatment/prevention. Debbie & Ben are diligent and creative with their PT/OT approaches, tailoring it to each older adult's interests and abilities. Stephanie is meticulous in cleansing and taught us all sorts of techniques to more feasibly do regular cleanings. We are grateful for amazing and experienced healthcare personnel like Dr. Xu, Ben, Debbie, Stephanie, and Nurse Annie who go the extra mile to take care of their patients. Each visit from these staff members is filled with cheer and new learnings. Thank you for making a positive difference.

Friendly, efficient, helpful. I fractured my pelvis and a nurse and a physical therapist came to my…read morehome. They actually made house calls. I was impressed -- and grateful. Nice people. Good job.

Grace Community is by far the best home health service company!!!…read more The staff is top notch, the care is thorough and they truly care about all of their clients! If you want your loved one to be in the best hands, go with this company. The people that work here truly have an authentic passion for helping their community.

From the owner: Grace Community Home Health offers the best home health nursing, physical therapy, occupational…read moretherapy, and speech therapy for you and your loved ones. Our team specializes in home rehab for patients with Parkinson's Disease, and we are a preferred provider for wound care in our community. We are top rated by our patients, referring physicians, and Medicare for quality of care.

After a leg amputation, spent 2 weeks at Sunnyvale Post-Acute Center for continuing recovery,…read morephysical therapy and pain management after Kaiser stay. The staff was caring, respectful and committed. Special hats of to physical therapy staff Miranda and Melanie who made daily workouts fun and productive, with special emphasis on safety and independence and getting home! Also grateful to nursing staff who did everything possible to make stay as comfortable as possible. The main issue was with older facility where all restrooms are not ADA compliant, making it difficult to manuever with new, unfamiliar mobility equipment.

My mother was recent here for recovery from a fall. The care she received from the staff and…read moretherapy staff was exceptional. Everyone we worked with were compassionate, caring and helpful. Recoveries and care of our loved ones is complex and multi faceted. This can be a stressful time for patient and family members. Sunnyvale Post-Acute does an excellent job helping us through the process. The facility itself is bright, clean and welcoming. We would recommend this facility.

Our family used 24 Hour Home Care's services when my grandfather lost his ability to help himself…read morein the shower. Since he has Dementia, we required an experienced caregiver who could properly handle his behavior. We knew that finding a male caregiver would be challenging as well - but they were able to find us a great match for him! Our caregiver, Tazwell, was able to come in to the home and provide the assistance my grandfather needed. He also would take him on a walk down the street to Starbucks. This provided some much needed relief for the family. We received good communication from the office staff on the search for a caregiver. It was really important to us to have an agency that would be responsive and reliable.. Erik was the care consultant who came to our home and explained how everything works. After the services started, He checked in to make sure everything started off smoothly. The scheduling team is run by Amaris, who was fantastic at being responsive and transparent through the whole process. This agency will work with Long Term Care Insurance as well! Her team was able to ensure that my grandmother received reimbursement for services promptly. Thank you for everything 24 Hour Home Care!

Good service and best helping people who needs help keep up the good work and godbless ,,,read more