It's rare you will find any nursing facility with good reviews because the truth is that these…read moreplaces are understaffed and truly a difficult place to find true people who care about the elders. My mom has been transferred to a few facilities due to the care and she has been with Camden the longest and although it has been a ride, I am grateful for the handful of staff that are genuinely there to offer their kindness and care. I want to give many thanks to this team here at Camden since we are blessed to have a handful of caring individuals, granted there are always ones that are clearly only there for a paycheck. I want to emphasize specifically to Tina the charge nurse that has went beyond what she needed to for me and my mom. Very rare to find a Vietnamese nurse for one and one who is true. She is extremely knowledgeable, and over extends her time to care for not only my mom but all of her patients. She takes her time with all questions I have and makes sure I always leave knowing all the answers and leaves my mind at ease with my requests and care for my mom. I see her constantly on her feet running around long shifts serving the same to all of her patients making sure she takes care and acknowledges their needs. This woman is always working even on her days she tells me she was supposed to take off! So I know she's dependable and works her butt off. I truly appreciate her care and nurture for my mom and come to see her a family now.

Everyone is very caring and helpful. Very experienced and open to give information when needed…read more Constant care, food, rehab, & coffee. Thanks to everyone over there!

The Wonderful Staff at Creekside gave me my Mom(Linda) back!…read moreI toured the facility with Zharlene on short notice and was impressed with her and the facility. I liked that it had recently been renovated and had an Updated PT Department compared to what I had seen. My mom recently stayed at Creekside 9 weeks for rehab and she is a complex case due to severe osteoarthritis. Upon arrival she could barely stand up and walk 50ft. - she required 2 therapist during her PT sessions at first. It wasn't long before she was walking further and progressing in both OT and PT. The therapy team is Great! - Angelique, Anisha, Kiko, and Natalie worked with mom often and made amazing progress with her. Aloha Randy! Watching the entire therapy team in action everyday was impressive as to the range of skills they demonstrate patient to patient. Mom is home now walking around the house and outside. This was the primary goal for her being at Creekside. The CNA's are truly Special! Most of them treated my mom very well and kept her clean and if she needed something they took care of it. She had a couple favorites I would like to mention for well deserved recognition - Sauli - Tirhas - Carolina - Jonjie - Thank You for everything you did for my mom!! I really Appreciate YOU! Big Shout Out to RN's Sheri and Hafsa for getting mom her pain meds On Time! The kitchen Boss - Nakea checked in with mom to see if she wanted the menu item for the day or an alternative for Dinner - Very Nice! Annie is Awesome! She was moms Case Manager - All of the issues I brought to her attention were resolved quickly and professionally. I completely trusted her and valued her advise when needed. Emil and Annie make a Great Team and seem to run the place very well. Emil was moms Care Coordinator - Very Hard Working and easy to work with. We had weekly meetings regarding important details about mom's care. My mom had a private room during her stay at Creekside and I was with her most of the time to keep her company. I felt comfortable leaving her there alone at night. Her only complaints were the room was cold and the food not so good but we brought in outside food often. As far as Nursing Facilities go Creekside does a Good Job and I would let them take care of my Mom again. Thanks Again Creekside! Vince M.

So as an update to my previous review Kaiser called us to let us know that creekside did not cancel…read morethe transportation so it was not their fault but that still doesn't change the fact they REFUSED to give my husband the transportation information before he left them a good review with their link sent to him . That doesn't change the fact the staff here don't care about the patients and staff can be seen roaming the halls not helping their patients on their phones and just worried about going to get their own food I never saw the CNAs helping feed patients good luck if your loved one has a special diet they don't provide any options for low sodium diabetic or otherwise. So like I said if your loved one is here check on them often because the staff dont.

I cannot express enough gratitude to Woodlands Health for the incredible care they provided to my…read moremother. From the very beginning, the entire staff showed compassion, professionalism, and genuine dedication to her recovery. The physical therapy team worked patiently and consistently with her, giving her the strength and confidence she needed to improve every day. Their expertise and encouragement made a remarkable difference in her healing process. All of the staff members were kind, attentive, and hardworking. A special thank you to the wonderful administrator, whose leadership clearly reflects in the high quality of care and positive environment throughout the facility. Because of their exceptional care and support, we were able to bring our mother home healthy again. We will always be grateful for everything they have done for our family. Thank you, Woodlands Health, for giving us our mother back in good health. Dada

I was at woodlands 2023 and 2024 it was a hard transition for me as it was the first skilled…read morenursing home I had been in The staff was accommodating and understanding of my apprehension and somber mood The CNAs were the best! wound care was caring and always done as prescribed. The nursing staff was there when needed and provided medication timely Administration and social work ensured I had what I needed at home when I was released and gave me some resources as well moving forward By far the stand out for me was the therapy department. They pushed me but not too much just motivating enough with new challenges daily. They always got me up and into therapy every week day - usually didn't have therapy on weekends they were also so caring and seemed truly invested in my recovery The food wasn't for me but that's just my personal taste. Woodlands is large with amenities but definitely run like a small nursing facility and very family feeling. Having had to be in other SNFs I am very aware of how important it is to have that feel and staff support. Many don't do the things they claim but woodlands does the therapy to get you moving again and gets you your meds on time and ensures you get move so as to avoid pressure sores and that sounds like a low bar but it is vital and isn't always the case They have layers of support with cnas available when needed, lvns, and nurses so your needs don't get missed. I'm sure they could use more staff but as a patient I never felt like they were too busy for me

My husband and I were no doubt guided by God to Mary Meehan who helped us secure placement for my…read moremother with dementia after she had suffered a serious fall at a board and care home and 10 hours after being placed at another care home, a second fall. She was hospitalized for 9 days for a total of 17 days in bed. We were unsure if she'd be able to walk again and had been turned down by 3 other care homes. Exasperated, tired, frustrated and losing hope, I made a call to Apria where a very caring woman named Felicia could feel everything I was going through by my voice. She said she knew someone who may be able to help and she passed my number to Mary. Mary left THE most caring, concerned and sincere voice message I think I've ever received. When we finally talked, she put me and my husband at ease SO quick. She really understood what we were going through and pulled us out of the quagmire we were in. She suggested a wonderful place that my mom is doing VERY well at. Mary is THE REAL DEAL and she helps til the end including keeping in contact well after the loved one is placed. She went above and beyond and we are SO happy we were led to her! She deserves the highest commendations. The world needs more people like her.

I was completely under water, looking got a place for my elderly parent. As my understanding of…read morewhat we needed evolved Mary helped us find the right place. And it is not one and done. As things came up (rehab, skilled nursing, back from skilled nursing) Mary was always there to support us and reassure us. It is a weight off my shoulders to know that Mary is there to turn to as my parent's needs evolve. Call Mary!

Overall, I was well taken care of. I had major back surgery prior to coming there, so I needed a…read morelot of help at first. The CNA's were so nice and helpful and cheerful, I can't say enough good things about them. The nurses were good, for the most part too. They were very nice and helpful. The physical therapy staff were top notch, and very lovely people. I felt well cared for there. If I had to go back there I definitely would. The staff there really seem to genuinely care for their patients.

Administrators do not respond to the needs of the patients. I had to threaten legal action to get…read moresomeone to talk to me. In contrast however the CNA staff is fantastic. The quality of care from the CNAs is great.

Wonderful staff who take care of my dad during a very very hard time…read more Special shout out to Regine who was so wonderful in meeting us where we were at during the whole process.

After knee replacement, my sister was sent here for rehab. We met Julie Flaminiano and she helped…read moreus so much! She was so kind and professional to both me and my sister. She made herself available to answer all our questions. And she provided the very best service for my sister. Even after we left the rehab, we still had questions and Julie answered them for us. And continues to be a source of information and help. We are so grateful for her.

Came in last week to do a facility tour with Cory and really loved the facility. It is in a great…read morelocation right by Campbell. The nicest part about the facility was that during my tour all of the staff, from nursing to housekeeping, smiled and greeted me as I passed by.

Great customer service and friendly staff who truly work hard and do the best they can!read more

Merrill Gardens Campbell is a great community. My mom has lived there for 2.5 years after an…read moreinterstate move and from the minute she arrived the residents and staff were welcoming and accepting. There's a lightness and cheerfulness about the place - the staff works hard, but there's a lot of laughter in everyone from the valet at the front door to the receptionists, the cleaning and maintenance staff, and the caregivers. I'm always surprised and heartened by how kind the residents are to each other - there's a good community spirit. My mom has mild cognitive impairment, is in assisted living there, and needs help every day. Sarum Talivaa, Senior Resident Care Director, and her team of caregivers are fantastic. I consider them partners in this crazy caregiving journey and I really value their experience and insight. I visit 3-4 times a week and I've seen that their work is very hard...so hard it would be easy for them to just phone it in to save their own energy. But Sarum and the caregiving team genuinely care about the residents and show it every day in the way they interact with and assist my mom (and me). I know she's in good hands and I'm so grateful for that.

What a beautiful place!! I took my father here for a tour as a walk in. This pleasant and sweet…read morewomen that worked in the office named Felicia was so accommodating and took us on a tour right away. She even got a push wheelchair for my father since he only had his walker at the time. What a beautiful place! The one bedroom sizes were wonderful and spacious. When you look out on the balcony, it felt like you were on vacation at a resort. They had so many activities for the seniors and we met a few along the way that said Merrill Gardens is the best place they have lived! We will be back!!

The long term staff from Cynthia at the front desk, to Chona, Aidah,Jessica, Nikki, Angie and Clara…read moreare all wonderful. In addition the staff that cares for our mom on a daily basis show so much compassion and kindness my sister and I are grateful beyond words. Any time we ask a question or make a request on our mom's behalf it is answered in a positive and prompt manner. We are thankful for the great care she has received at WV and would highly recommend the facility. The Berti Sisters!

This is a long overdue update. In the time since my last review, my dad has passed away and my…read moremother who suffers from Alzheimer's is now a current resident at Westgate. In every circumstance, I have been so appreciative of the care my parents received at Westgate. Because of the care they showed to my father before his passing, I felt completely at ease entrusting my mom's care to them when the time came. The director, Aidah, knows every detail of what goes into each resident's care, and somehow also manages to remember little details about their loved ones too! She retained many of the same people even through Covid, so in some cases the same people who cared for my dad then are caring for my mom now! This speaks to the atmosphere and oversight at the facility. My mom had more complex needs than my dad, and without Angie I could never have put together all the pieces together to ensure those needs could be met. Lead nurse Jessica and her team let me know of every change to mom's health. And Clara in Activities is one of my mom's favorite people, never failing to make her smile. I could go on listing the various staff, but I say all this to say, that Westgate helps you to navigate the care your loved ones need in the least stressful way possible. Deciding to place a loved one in a care facility is never easy, but I'm so glad to partner with Westgate in doing so.