Dr. Mark saved me when I recently had an onset bout of vertigo! He was patient, knowledgeable, and…read moretook the time to walk me through what treatment he was about to do. It alleviated my anxiety and gave me nearly IMMEDIATE relief. Highly, highly recommend!!!

I so appreciate the expertise of Balance Rehabilitation provided to me. From scheduling to…read morecompleting my therapy everything was done with care and consideration. I was amazed by the knowledge I learned from my challenges and have a new appreciation for this area of rehabilitation. Thank you for your attention to detail and what you have taught me that will last my lifetime!

Ok, I worked here 13 years ago, but I'm reviewing as a customer now. My mother suffered a major…read morestroke was receiving care in San Diego then Brea.....both were a joke, waste of time & money. Everyone told me she'd never walk, speak or eat again. Having worked in this biz (administration, I'm not a therapist) I wasn't giving up unless the staff at Saddleback agreed with the rest. THEY DIDN'T. They took us in, they coordinated insurance for us because the prior facilities used all our benefits deceptively and within the first few weeks my mom made progress. She is eating, speaking, SINGING! She's on her way to walking, she can exercise and stand, needs to work on balance & strength but not bad for a massive stroke & being 80-years old. They are always on time, efficient with appointments, friendly. Their gym is equipped with better equipment than when I worked there, everything you need for every type of rehabilitation. A diversely trained staff, a mix of neuro therapists, ortho therapists, specialized Parkinson's therapy and group therapy. Vital-stim speech therapy (hard to find) the speech therapy has been phenomenal. It's a large, clean, well organized facility that will make sure every minute of your appointment is focused on YOU. I could go on & on, but you get the picture. I would definitely recommend this place, I would go here myself if/when needed.

AVOID GOING HERE AT ALL COSTS. There are plenty of amazing treatment centers in Orange County. Do…read morenot choose this place. I went here and was treated horribly by staff. They do not care about your well-being, they only care about clients being here so that they get your money. After leaving this program, a male house manager attempted to add me on Snapchat. Multiple of the male staff members hit on my while I was in the program as well. This place is completely unprofessional.

Please note that the majority of the good reviews for this place are from from several years ago…read moreand that there really aren't any current good reviews. That's because this place has taken a turn for the worse over the last couple years when Rodney (The one who made what it used to be which was amazing) passed away. A lot has changed with new ownership and 449 is completely different than what it used to be. I literally hadn't even started the 449 IOP program yet before having a negative experience which was when I arrived at their house and met the house manager. She came into the garage wearing a T-shirt (nothing else) with no teeth in (she wears dentures) and proceeded to tell me that I had "too much shit" and that I would need to get a storage unit before even saying hi or welcoming me. She told me this while I was standing in the garage that stored everyone else's shit (with almost every pile being equivalent or more of what I had) so I couldn't quite wrap my mind around why I was being told that I would have to pay for a storage unit. The 449 program itself is repetitive and the groups suck and I can honestly say that I didn't learn or gain anything from the months that I spent in the this program! An example of this is that every single week for the first month I was there, I was required to attend the new client group held weekly which is the exact same shit every week! They don't provide you with lunch and's it just was overall a complete let down and waste of time. One last thing (there's plenty more to complain about but this is the last thing I'm choosing to focus on). They do a beach day every week (or every other week...I can't recall) but that involves being required to stay at the beach for the ENTIRE TIME (six long and painful hours) with no shade and absolutely nothing to do. I can understand being required to stay if there were activities planned or groups being held but there was none of that! So it's basically you being forced to stay at the beach for six hours with nothing to do, no shade and they don't even bother to provide you with food. The thing that I had a huge issue with was that I have a history of skin cancer and cannot be in the sun for that long (even with sunblock, it's not safe for me to expose my skin to that). They wouldn't even allow me to get an excuse from my dermatologist and told me that I would still be required to attend and didn't seem to even care that being forced to stay at the beach for six hours on a weekly basis was extremely dangerous for someone with my skin type & history of skin cancer! If you're looking for a solid IOP program, 449 is not it!

My mom suffered a stroke on May 30th and, after a week at UCI Health-Los Alamitos, she was referred…read moreto Encompass. The nurses in the stroke and cardiovascular unit there were exceptional--compassionate, attentive, and truly wonderful in every sense. Through a coworker, I learned that a family member of hers was already receiving acute physical therapy at Encompass, and she spoke so highly of the professionalism and the facility that I shared it with my siblings. Not sure if manifestation did its magic, but the very next day, Gina, the liaison, reached out to me to confirm our interest in moving forward with the referral. She was warm, thorough, and deeply reassuring, guiding us with clarity and kindness. From the moment we arrived, we were struck by the environment: calm, organized, and thoughtfully designed, with each patient given the dignity of a private room. Gina had advised my mother to bring comfortable clothing and activewear, preparing her for the intensity of acute rehabilitation. The nursing staff met every expectation with grace and care. A heartfelt thank-you to Nurses Lupe, Daisy--whom my mother called her "my friend," a name they shared for each other--JP, Tiffany, May, and all the others whose names I may not have learned, but whose presence we felt deeply. The food and cleaning service crew were wonderful in maintaining a clean environment everyday and nutritious meals! My mom loved the food & it definitely provided her more insights on the importance of eating a variety of foods! I wasn't able to attend most occupational therapy sessions since they were held early in the morning before visiting hours at 8am, but I did have the chance to meet Peter and Cassidy. They were grounded, kind, and made my mother feel safe and at ease during her first shower in a week--a moment she described with profound gratitude, calling it "the best shower of my life." And finally, to our main case manager, Nhã Vũ and the physical therapy team Matt Lê, Kevin Lê, and the therapist with the earring who was described as "Kevin's student," (sorry I wasn't there to catch your name) ,Tâm & Christine- each of you left an enduring mark on her recovery. Even those I did not meet were spoken of repeatedly with admiration and warmth. My mother often recalls how one of you said you would care for her as you would your own mother and you did exactly that. There is something powerful in how she continues to remember these sessions. During home PT, she will sometimes pause mid-exercise, laugh to herself, and recount a story or moment from Encompass. Those memories have become part of her healing. We are especially grateful for the diversity within Encompass, and for the Vietnamese physical therapists who played such an important role in her comfort and motivation. Being able to communicate fully and be understood, I believe, made a meaningful difference in her recovery trajectory. She is not yet fully recovered, but she is undeniably on a strong path forward--built on a foundation of skilled care, encouragement, and human connection. On behalf of Cô Phương Lê and my siblings, we extend our deepest gratitude to the entire Encompass team. The level of care you provided was not only professional, but profoundly human.

My mother recently had a stroke, and we were very concerned about sending her to an acute…read morerehabilitation facility. When my father had a stroke, he was not placed in a good facility, so we were understandably hesitant. However, this center has exceeded all of our expectations. It is clean, well maintained, and the staff is incredibly patient and kind. I truly could not be happier with the care my mom is receiving. Her nurse, Ayelet, is absolutely amazing. She is caring, respectful, and highly knowledgeable. She treats my mother with genuine compassion, and it shows in everything she does. Our family feels confident and grateful for the decision to have my mom at this rehabilitation center.

End to end this facility delivers the best care of any we have experienced! Everyone who works here…read moreseems to embrace their role and deliver care with empathy and patience. Kim engages residents in fun activities. Ali is a nurse I wish we could take home with us due to her kindness and genuine concern for her patients, and Heidi was just amazing as she helped mom stay positive while navigating loss of speaking and difficulty eating. What a terrific organization from front desk staff to every aspect of care!

My mother was a resident there for 30 days after a broken hip. The staff is so kind, understanding…read moreand patient. My mom has severe dementia so it was not easy for her or for them. Under the circumstances, they did an excellent job! The General Manager, Spencer, greeted and spoke to my mom every day in Italian and she felt special. Laura, her RN, was impressive and didn't miss a beat. Jessica and Victor, the CMA's, were especially kind and patient with my mom. Kimberly, Activity Director, brought a smile to everyone and was always uplifting. Thank you for taking g good care of my mother.

It's rare to come across people who still enjoy their jobs, IP Nurse Jayna is one of a kind she…read moreleads with knowledge & integrity. Her passion shines through her & motivates those around her. She is such a GREAT addition to the already amazing Laguna Hills family & facility !

I would like to recognize Jayna Richardson, Infection Prevention Director at Laguna Hills Health…read moreand Rehab, for the outstanding work she does every day. Her urgency, professionalism, and generosity never go unnoticed. Jayna consistently goes above and beyond to ensure the safety and well-being of residents, patients, and staff, always responding promptly and effectively when needed. What truly sets her apart is her willingness to help others and her dedication to doing her job with excellence. She approaches every situation with compassion, knowledge, and a positive attitude. It is clear that she genuinely cares about the people she serves and takes great pride in her work. Laguna Hills Health and Rehab is fortunate to have someone as committed and hardworking as Jayna on their team. She is an incredible asset to the facility and an all-around great leader in infection prevention.

Love this place unconditionally, the staff treated me like family and they deserve the utmost…read morerespect and gratitude to help people like me!

great staff, great groups, great facility, great nurses, great food! the care is so good that it…read morekeeps me coming back!

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

I recently spent three weeks at Palm Terrace Rehabilitation Center and want to share how grateful I…read moream for the care I received. Everyone in both the therapy departments and living quarters was kind and helpful, but a few individuals truly stood out: Raphaelle (LVN - day), Daniel (LVN - night), Dillon (wound care), and Sam (CNA). Their compassion, professionalism, and attentiveness made such a difference in my recovery. They treated me with dignity and genuine care every single day. In Physical Therapy, I worked most closely with Jordan and Nathan. They were motivating, knowledgeable, and incredibly encouraging. They helped me regain strength and confidence in ways I will never forget. I am so thankful for the wonderful team who helped me through a challenging time.

This is inappropriately called rehab; it's out and out F.R.A.U.D. Served ice cold food, water out…read moreof reach, called me a LIAR by Pablo. Said I told you I had your breakfast. Bathroom too filthy to use, TV so far away you couldn't see it. NEVER saw a doctor (this IS a hospital, right???). Wouldn't release me because "the doctor forgot to sign the discharge." NO attention to my knee (reason I was AT the hospital). Had what they called "pt" - walked me down the hall, tossed balloons at my face. No one even ASKED about my knee for seven days. Stole my phone charger. Didn't tell me what meds they had for me - NO IDEA what I was, or was not, taking. Stopped them from wadding my clothes and throwing them into laundry. told me in September: "you'll be here till Christmas." Meaning till my insurance ran out. Place should be closed down. real fraud

My adult daughter suffered a severe traumatic psychotic break and was hospitalized (involuntarily)…read morefor 7 days. She was about to be released and we needed to immediately find an Intensive Residential Treatment facility to transfer her to based on the advice of the attending psychiatrist at the hospital. All of this was new to us. Our daughter was still very much suffering, confused and in denial. In her altered state of mind at the time, she did not believe she was being helped (quite the opposite actually) and wanted to refuse any additional treatment. By the grace of God, we found A Mission for Micheal and in particular, Trey Napoli in Admissions. He quickly arranged for a smooth transition and in a matter of hours our daughter was on her way to AMFM. Every single day, her caring clinical team worked with my daughter on recovery. Every single day my daughter *chose* to stay another day (she could have left at any time). Today my daughter has transitioned to IOP (Intensive Outpatient Program) and is continuing her recovery day by day. I am forever grateful to Trey and the staff in the Intensive Residential Program house (Blue Lantern House). It was very expensive at 54k for 45 days of intensive treatment but in my opinion, it has been worth our investment. I do not believe our daughter would be with us today if it weren't for this team of professionals. Our journey has not been without its bumps and AMFM is not perfect, but we are eternally grateful, as the things that really mattered were done extremely well. I highly recommend A Mission for Michael's Intensive Residential Treatment Program. Shout out to Stefanni G, our daughter's therapist. She was kind, caring, dedicated and always made time for us. Shout out to Yassi O, our daughter's case manager. She had a tough job! Shout out to Kelvin at the front desk. He was always kind, professional and extremely courteous towards us, even as our daughter thought she was "against us" during her altered state of mind. And shout out again to Trey Napoli, without whom none of this would have happened. Really and truly, thank you to all at AMFM. Your work is very much appreciated.

My experience with AMFM Healthcare was very frustrating. There is a major lack of communication and…read moreaccountability from management. Expectations are often unclear or constantly changing, yet employees are still blamed for mistakes caused by poor leadership and disorganization. There is clear favoritism in how employees are treated, which creates an unfair and unhealthy work environment. Instead of taking responsibility, management often shifts blame onto staff, leading to low morale and lack of trust. HR was especially unhelpful. They rarely respond to messages, and in some cases, they block communication altogether. It feels like they support management rather than addressing employee concerns or providing real help. Overall, I would not recommend working here. The company needs serious improvement in communication, fairness, and professionalism.