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    Nu SPA

    4.0 (2 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - Nu SPA

    Massage

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    3 months ago

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    Merum Face Bar

    Merum Face Bar

    4.7(14 reviews)
    1.6 mi

    Please stay away from this spa!!!…read more Updated: I have irritant contact dermatitis and cutaneous trauma from the facial I received - per my dermatologist. I also requested a full refund which they said they would. Hey guys I just want to share my terrible experiences that I have suffered from Merum Face Bar on Watters Creek, Allen. I came in on Friday for a relaxing facial massage which supposed to be gentle - no harsh chemical peel or laser. During the facial, I did notice a burning sensation on my face so I immediately told her and she took the pumpkin enzyme off and it calmed down. It was over an hour facial and they should have noticed my irritation during the process and could have stopped the facial. I also communicated with them clearly about my skin type and the products I have been using. I have combination/oily skin and my skin is not sensitive at all. I never had any allergic reaction to any skin care products I have bought from Sephora/Spa/Clinic etc in my whole life. I also get facial at different spas once in a while but this never happened before. Now they are telling me to seek professional help as there is not much they can do. I am traumatized looking at my face right now. I could not see a dermatologist on the weekend and still do not know if anyone can squeeze me in next week so my anxiety is crazy right now.... Also, They don't even offer me any post facial cream to help with the irritation. No offer to issue a full refund on this traumatized experiences. Just very disappointed on how the manager level handled this.

    I discovered this little spot about 3 months ago when I decided to get my skin prepped for my…read morewedding. My first appointment was with Yusefa. (She works Wednesday-Sunday if my memory serves correctly) from my first appointment to today she has always treated my skin with care and was very sweet in conversation. She has a life long client of me. Today she gave me my final facial before my wedding and I have never felt more confident rocking my natural face. So from the bottom of this (almost wife's) heart, thank you Merum face bar for having such a great team

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    Nu SPA - massage - Updated May 2026

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