Very rude and dismissive. The website said they take walk-ins. Prior to me driving to the…read morelocation, I called and asked about walk ins and they said yes they accept walk-ins. When I get there I asked about a simple service (shoulders and neck only). They said, "no we don't accept walk-ins" and didn't even offer to schedule me for another day/time. Just rude and curt.

I'm honestly shocked at how overpriced Refresh Thai Spa is for what you actually get. The service…read morewas average at best, but the pricing reflects what you'd expect from a luxury spa experience -- and this simply wasn't that. The atmosphere felt pretty standard, nothing upscale or memorable, and there were no extra touches that would justify the high cost. For the amount charged, I expected exceptional service, attention to detail, and an overall elevated experience. Instead, it felt like I paid premium pricing for a very basic massage. There are plenty of other places in Plano offering similar or better quality for significantly less. I don't mind paying more when it's worth it -- but this absolutely wasn't. Would not return.

Lemon Tree Massage is my go-to spot when I need a truly great full body massage without breaking…read morethe bank. The quality here is honestly unmatched for the price. Tina is my go-to and gives one of the best massages I've ever had--she knows exactly how to work out tension and make you feel completely relaxed. Lisa is amazing as well, so you're in good hands no matter who you book with. If you're looking for an affordable, high-quality massage, this is hands down the best place to go. I always leave feeling like a new person.

Will NEVER come back. TL;DR BELOW v v…read more This was our second time. First time was decent-ish but this time, it was 90 minutes of not a great couples massage for my hub's birthday. Our massages were so vastly different but what they had in common was that NEITHER of our therapists could go from softer to deeper pressure to back to soft, which in a 90 minute massage gives some time for that. There were NO sighs of relief from our room the ENTIRE time, just yawns from our therapists. They mainly used their arms to massage. So there wasn't very much work being done on our muscles alone, which would need hands. Mine somehow maintained KITTEN MITTEN PRESSURE on me like for 90% of the massage WITH FOREARMS. There were some spots she got that felt great but it more felt like luck than intentional. I was wondering if maybe I'm imagining that the pressure was light so many times, I couldn't enjoy the massage. I couldn't tell if it was out of fatigue, because I'm a lady (maybe thinking I don't need as much pressure) or if she was distracted because there would be like a slow gentle jostling that would kind of trail off, almost pause, then the pace would pick up but still not very much pressure. It doesn't take too much to make me jump out of my seat when getting my feet massaged but it felt like a baby was poking me this time. I had asked for more pressure in the beginning, which improved it a little but the pressure fell off back to almost nothing quickly. I got the sense that my therapist was tired so I spent most of the massage waiting for it to be over while I was gently jostled, pinched (gently) and thumbed with just slight fingernail sometimes. My husband, on the other hand, got ALL THE pressure for both of us within the first ten minutes- it was all elbows / arms for him with zero buildup to deeper pressure. At points, she would put full pressure on BONE. After that, barely any pressure for him ESPECIALLY on common pain points. She maybe spent 30 seconds on each of his arms. His therapist used the hot stones like they were straight out of the oven, they had no time to cool. From the oven to the skin. His legs were hyperextended when face up and his therapist put DIRECT pressure on his knees. He'd been dealing with a knot / pain at the right Lat/ QL point for a couple weeks and he left in MORE PAIN than when we walked in. The massage left us MORE annoyed, sore(in my husbands case) and less relaxed. The most boring, annoying, nothing massage I've ever gotten. For him is was just all pain that wasn't therapeutic. They were both considerably older and it was a 3pm appt so it could have played a role in what seemed like a massage that both therapists were tired in. Despite all that, NONE of it is what's making me leave a review. I was going to just pay for the service and MOVE ON. No tip, which sounds bad but honestly for a 90 minute with CBD oil, they were getting plenty from us considering we paid service when we barely got a massage. (Now I'm wondering if the CBD oil is even legit.) What's making me leave a review? THE TIP. I paid for the service and gone to the restroom but then the girl at the front asks if I want to leave a tip as I'm leaving, and points out our therapists are RIGHT BEHIND ME- REALLY putting that pressure out there to tip. The therapists behind me spoke in another language & the tone told me enough that they weren't happy they weren't being tipped. I've never had a place do this ever, really? Coerce your customers to tip? 1. The therapists must not be getting adequate breaks so afternoon appointments get a tired therapist. That or maybe you need to come in earlier or just be really lucky with whoever you get. 2. When you don't want to pay a tip /additional gratuity (to show GRATITUDE), they will then HARASS you as you're leaving to leave a tip for the massage your therapist barely executed. (I have no problem tipping. Dude, me & hubs been trained in massage. We have had some light or too painful massages that still did SOMETHING. This is probably the WORST massage we've ever had AND then the tipping thing was just the cherry on top) I gave them both $5 each, which was met with a shocked look on both of their faces as if they both just did super great jobs and I should be giving them my firstborn child. {I get it if they're literally fatigued, but it shouldn't be surprising when I don't tip.} That alone was almost worth the experience but now we're going to look for a massage place that will ACTUALLY give some decent pressure and some actual effluerage and pettrisage instead of whatever tf this wasted experience was. TL;DR don't come here if you want a low tier massage and to be gaslit that you should pay more of your hard earned money, the service fee is not enough. Which is understandable, if the massage was actually decent. Might have a chance if you get there early so that your therapist is as fresh as possible but otherwise, don't waste your money.

This place is amazing. Impossibly clean, and so professional - everyone every time has been nothing…read moreshort of great. The best reflexology/Chinese massage place I've ever been, and I've been to at least a dozen (or two?) massage places. Once you get it dialed in (what you order and what pressure you like, and any areas to skip or focus upon), it's as good as any massage anywhere at any price. An amazing value and an asset to this community.

We've (husband and I) been coming here for years. Always a great experience especially reflexology…read more Customer service is fantastic and I am always feeling like my needs were addressed during the massage. Love the new look with the curtains separating out the beds.

My massage was AWESOME!! Standard routine here, and very well executed. It was an incredible value…read morefor $30. This is a relatively new place, so please try them out. There's another "five star" massage place on Legacy, but this one is on the service road to 75 at Parker. It's pretty bare bones. Clean, but no thrills. My husband and I both got the 60 minute foot massage. James started with a head/face massage, then the arms. Many places do the arms/hands out of completion, but James really took his time. You can tell he knows what he's doing. He spent more time on my left arm(I'm a lefty) and ironed out the kinks before proceeding. After that, he gave one of the best foot rubs I've had in Dallas!! My husband raved about Amy as well. When they did the 10 minutes of back work, you could tell they were targeting issues. I have an bad shoulder, my husband has hip issues, and they each worked those areas in addition to the regular routine. One area of improvement is that he could have been more gentle. When moving your limbs, he was a bit mechanical, and not very smooth. That doesn't bother me a lot, but worth noting. See you soon James and Amy!!

One of the worst experience I've had in awhile. I don't expect much from places like this but it…read moreusually suffice in a pinch. $60 full body massage and they couldn't get the pressure right. The lady kept running around doing other things, answering phone calls, etc. Half way through they switched masseuse, partially warmed hands turned into ice cold hands again.

Quiet and relaxing spot. They looked closed but when you walk closer the lights are on, its dim…read moreinside. Very friendly. Lucy was my massage therapist and I enjoyed my massaged. It made me fall asleep, snored a little lol. And I feel much better and less strained.

Always on the look out for a good massage and Foot Renew stands out. Obviously the name is…read moremisleading because they look after the whole body from head to toe. The room was comfortable and just the right temperature and nice wide massage table to relax on. They also offer back walking for those who like a really deep massage and to get some good muscle stretching. I found the price for a 60 minute massage was comparable to the area but the 90 minute better. I'd highly recommend paying the little extra so more time can be spent on the deep knots (my calves are always knotted up) The only downside is that walls have ears. ..they're thin and you can hear people talking in the next room. It's not too much of a distraction, however. Overall, very friendly owner and staff, get your feet or head or back worked over and walk out feeling refreshed and renewed. Looking forward to booking my next appointment.

YEah,,,, Number one,, which I thought was good issue and improvement,,, is that the place has…read moreplaced doors on the rooms,, so it wasn't just an issue of the room being closed off by a curtain. Yeah okay. Whatever. A little bit of a big guy, not fat,, but spending 8 hours a night driving around in a compact car with bucket sport seats,,yeah I tend to get muscle cramps after some time. So by the end of the week,,, I need a very good massage to ease the tension. I have been to several places in my time. Every time when it has been a situation of pay up front, and/or a sign in the room about total nudity not allowed or no sexual activity allowed, or 'certain body parts' not being allowed,,, it has always been a situation to where the place did not have a license, the so called therapist didn't have a license, and sexual activity was always offered for an additional expense. I was tired, and stressed,,, and just wanted a relaxing stress reliving massaage. Someone who would push down and work work out the tension in my muscles. A foot massage spa? Okay I would think that they would spend some time if not focus on the muscles in the calfs and foot. But she barely touched those areas. Other places I have gone to for an hour massage,, the massuese spends 30-40 minutes working on me from my shoulder blades and neck down to my feet and then asks me to turn over. And when doing so,, always holds a sheet of some sort to drape and offer some sort of privacy and modesty for when doing so. There was no draping involved at all when she asked me turn over. I am not bashful, I'm a little unique,, I approach getting a massage as to like going to a doctor. And that being undress to the extent that is necessary to provide the most optimal care. So I don't care as to what is seen. For you women who have been hear,,, and left raving reviews,,, I can only say that the so called massage therapist didn't find any kind of attraction towards women. This place is very much a house of prostitution and sexual services for pay. She didn't offer to have sex with me,, and sure wouldn't do it if offered. But when she grabbed my genitals and asked me how I would pay for her to massage that,,, pretty clear as to what she was doing. And pretty clear for the purpose of the business. One other thing......... I parked my car and walked into the door at 4:22. I was lead into the room to undress and lay down, she didn't come back into the room till 4:30 and left several times,,, to get hot wet towels to remove oil and dry towels to dry me off,, but the time spent was excessive and numerous,,, and then asked me if she would end early because of having another customer at 5:10. So I question her about why I pay for hour massage and get only 35 minutes at the most. She argues she wrote it down that I quote,,, "I wrote it down you came in at 4:22." Yeah I came in at 4:22,,, into the front door. I wasn't even in the room at that time. And for her to leave to allow me to undress and then return,, which didn't happen till 4:32 as I looked at the clock? I don't care what is done,, I pay for 60 minutes and you only provide 40 minutes? That's stealing money from me. You screwing with my money. And people who didn't know me that great 45 years ago,, knew you didn't do that with me. Bottom line,, If you wan't to roll your dice with how much money you spend to be masturbated to have an orgasm,, go there. Otherwise avoid this place. Foot massage my ass,,,,,,,,,,, having issues with pain and circulation in my feet and she barely touched my feet.

Offered happy ending. Nothing subtle about this place. Should probably have called the police…read more Was also pressured for gratuity like other reviewers here. Run away from this place.

I've had a massage in an onsen in Japan and this was way better…read more I don't really know what to expect but they covered my entire body (I went for the 70 min head, feet, body treatment) and you shouldn't do anything less than that I come out feeling refreshed like a new man. Loved the pressure, heat, and lotion everywhere. I'll come back! Staff was also incredibly nice too.

The massage was good overall. My only feedback would be for the staff to remain quieter outside the…read moretreatment rooms. During our session, workers were talking loudly, which made it difficult to disconnect from the noise and fully relax during the massage.

I went to this place back in 2019-2021 and then I moved from the area and just came back this…read moreyear... this place was amazing then and is still amazing now!!! Truly a hidden gem with better quality massages than high end salons for half the cost!!! These guys know what they're doing and literally get every part of your body. I just had my massage with Lee and omg SO GOOD!!! I almost wanted to gatekeep his name so he's not booked out but if he is, he deserves it!!! If you're looking for incredible massage, service, atmosphere and a great price go here!!! It is a fully clothed open room massage place but it's still quiet, peaceful and relaxing. Seriously if you found this place JUST GO!!!

Always look forward do visit for a massage. The staff is always professional and the place is…read morealways clean. Only issue was the towels left Lint on my cloths.