Summary
Very good company: flexible, responsive, responsible. Set your own kcal limit per day. At least 2 out of the 5 dishes per day is really good or great. They take Paypal and have a merchant account. I've lost almost 10 lbs since May.
Customer Service
This is a company I highly recommend. Among all the diet catering companies this one is by far the most customer focused. Send an email and you get a prompt reply. Set you own schedule? No problem. Don't like this kind of food, don't like this particular meal, can't eat this fruit, etc - no problem. They will accommodate you for almost anything.
If you've looked into this category of company before, you know, most of the other companies are all very uncompromising. You are stuck to their schedule, their food whether you like it or not, and the ones that will accommodate you (and none as thoroughly as NUIU), you have to pay an extra fee. In my experience, there is no company as customer focused as this one.
Food
This is diet health food, so by its nature its not all great. Quantity depends on the daily kcal limit you set. Every day you get 5 dishes: 3 meals and 2 snacks. In every day at least 2 of the 5 dishes are really good or great. Most days there are 3 dishes I really enjoy, once in a while the entire day is good or great. That said, some meals are kind of tasteless but none are terrible. The nice thing is they vary the food constantly, so you get Italian days, Chinese days, Thai days, etc. You never get bored of the food and all ingredients, as far as I can tell, are high quality.
Suggestion
There are a few things NUIU makes that knock my socks off. I have requested if its possible to order larger quantities of some of those items. The nice lady who mans the email has told me she is still waiting for a manager to answer this question but I assume the answer is no. My suggestion is to fix that. There is no reason they can't just up the quantity to fulfill an extra order when they make it normally.
Overall
I highly recommend this company for anyone who has dietary needs (eg Diabetes), looking to loose weight or just wants to eat healthy (and doesn't employ a cook/can't cook themselves). read more