My laptop told me the fan was broken (a warning came up on my screen). I took it to Geek Squad at…read moreBest Buy. They told me if I signed up for their annual membership, they'd diagnose it and fix it. I told them at the time it was the fan, per the pop up message. I went to get it a week later, and they told me it was the fan and they don't fix fans. All that money for nothing. Took it to LAPC and they fixed it in 2 days for half the price. Great customer service, honest and open about the price up front. I will only be going to them from here on out. Best Buy got their last dime from me.

I've gone to them twice now- first time bc my computer kept crashing (turns out it had too much cat…read morehair in it), and second time bc I downloaded something malicious. They were able to get my computer back up and running within the same day both times. I like that they take the time to explain what they're doing and why. I really, really appreciate them. Highly recommend.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

Garnik is the absolute best. Passionate about what he does, great communicator, and has an…read moreincredible eye for detail. He took on a really challenging build for me (SFFPC) and I couldn't be happier with the result. He's also a great guy, which always helps. Won't go anywhere else for my PC needs!

Extremely timely, knowledgeable and affordable. A no brainer!…read more Very glad that I came here.

I let a Microsoft tech into my PC when Win Update would not work. What a mistake. The tech…read morecouldn't figure it out and finally left me with an option to re-install Win11, then the program 1/2 installed with an error. My PC unable to get online or do anything productive. Dave immediately understood and solved all problems I had. He's a one-man shop and definitely knows computers. Highly recommended.

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

I was having issues with my laptop, and Mark made the entire process of moving all my data from the…read moreold laptop to the new one a breeze! I was worried it was going to be a complex endeavor, but Mark put all my worries at ease and did an excellent job helping me out. He's incredibly experienced, a true professional, and a pleasure to chat with while we waited. I would highly recommend him if you need help! He shows up when he says he does, and doesn't waste time. He's in, fixes the problem, then departs. I'll definitely be using his services again in the future. Thanks Mark!

10 Stars for Andy at New World…read more I delivered a laptop to Andy at New World Mac that still have coffee draining from it late one (sad) afternoon. Andy diagnosed, cleaned and had that newly cleaned laptop back to me next day early in the morning. I don't have enough great things to say, other than if you're a clumsy Mac owner, he's your man.

Always had the best experience with Andy! Been having him repair my Macs for over a decade and it's…read morealways been a professional, honestly done job. 10/10 recommend.

Geek Squad has improved since the last time I went when they were scrambling to have technicians…read moreand no appointment was respected. I had an issue with a laptop, made an appt. on line, went and discovered a better layout and customer service. We got helped right away, they identified the issue, they called an hour later to choose a part and the laptop was ready for pick up the next day. They had to change the hard disk. We did get the membership and it was worth it (hope I won't need it again, but it's a nice peace of mind) because we were told they had to change the battery as well. Unfortunately, they don't carry those (in the past, we had to get them from Fry's close by, but since it closed, we ordered those via Amazon, delayed shipment, not a fan) so we came back after a week to have it replaced. It was ready next day. So, hopefully this will help. We did get the help, some people working here are nice and give you good tips. More improvement overall.

I can not say enough positive comments about the help I received today. I was very frustrated…read moretrying to get my scanner to work. Mike, at the Geek Squad desk, tested my scanner and found that I was using the incorrect cable. I was floored by such great support and service. There was another gentleman that helped me also, I did not get his name, who took the time to show me a great scanner app for single documents. I really appreciated the help and will make sure I go to that group for any technical help I need in the future. Thank you!!

Art is so knowledgeable and helpful! He replaced my motherboard in record time!…read more I will never go to anyone else. So happy and grateful to find Art and the Top Notch service he provides.

The 5 star reviews are well justified. My PC's SSD failed and I tried to DIY fix it myself only to…read morewaste several days in the process. I had several urgent deadlines that I was worried I would miss, so I reached out to Art. He responded quickly and got my PC not only working again but also better - all within the same day. It now runs faster and the once howling cooling fans are whisper quiet. I strongly recommend Art. Thank you, Art!

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

Brought my laptop to Greg because it's getting to slow. The main problem was my hard drive. He…read morereplaced it and now works perfectly. My laptop is faster now. Thank again and will recommend you to my friends for any computer repair.

5 star Computing, really is 5 star. Big problem or small with your pc they are well equipped to…read morehelp solve the issue. Very talented and tenacious with computer problem solving. I am so grateful they were able to fix my work computer. Very happy I took my computer here. They don't just try and upsell you like others. They get to the root of the issue and fix it. Well done! Thank you.