I had network issues in my house and was able to get the LAPC team around within an hour to quickly…read morediagnose and fix it. Extre happy with their service Nd professionalism! Thank you!

My laptop told me the fan was broken (a warning came up on my screen). I took it to Geek Squad at…read moreBest Buy. They told me if I signed up for their annual membership, they'd diagnose it and fix it. I told them at the time it was the fan, per the pop up message. I went to get it a week later, and they told me it was the fan and they don't fix fans. All that money for nothing. Took it to LAPC and they fixed it in 2 days for half the price. Great customer service, honest and open about the price up front. I will only be going to them from here on out. Best Buy got their last dime from me.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

What a delight! One of the fans in my computer started acting up and making a sound that I found…read moreabsolutely infuriating so I figured I'd ask a professional to fix it. CUE Garnik and HeliX PC. I called on a whim and not only was he friendly and helpful over the phone, but he immediately diagnosed the problem when I showed up and thought of an innovative fix that wouldn't involve me needing to buy a brand new graphics card. He tells you potential price ranges up front, gives you a variety of solutions, and is kind and friendly while he does it.

I let a Microsoft tech into my PC when Win Update would not work. What a mistake. The tech…read morecouldn't figure it out and finally left me with an option to re-install Win11, then the program 1/2 installed with an error. My PC unable to get online or do anything productive. Dave immediately understood and solved all problems I had. He's a one-man shop and definitely knows computers. Highly recommended.

Dave was super helpful and was able to fix my computer and keep me within my budget! Would highly…read morerecommend.

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

Mark was one of the first people to respond to my service quote request. I was having connection…read moreissues with my wifi and router. He had availability the next day and came down to check out the problem. We tested the speed throughout the house (3floors) and while the speeds were decent we were not getting the 1gig internet we are paying for. He suggested we try his mesh system router and bam that was the issue. With the router we tested we got the full speeds. He suggested we move to a mesh system over a conventional router and that is what we will do. He didnt try to upsell his systems he instead gave great advice on which ones to purchase. He was here for an hour, tested and figured out the issue while giving us advice on how to configure our new systems and what new system to buy. I would recommend him for any wifi and computer related issues.

10 Stars for Andy at New World…read more I delivered a laptop to Andy at New World Mac that still have coffee draining from it late one (sad) afternoon. Andy diagnosed, cleaned and had that newly cleaned laptop back to me next day early in the morning. I don't have enough great things to say, other than if you're a clumsy Mac owner, he's your man.

Andy was great! I brought in my computer with a problem and he found the problem in minutes. So…read morefast and knowledgeable. Highly recommend.

Geek Squad has improved since the last time I went when they were scrambling to have technicians…read moreand no appointment was respected. I had an issue with a laptop, made an appt. on line, went and discovered a better layout and customer service. We got helped right away, they identified the issue, they called an hour later to choose a part and the laptop was ready for pick up the next day. They had to change the hard disk. We did get the membership and it was worth it (hope I won't need it again, but it's a nice peace of mind) because we were told they had to change the battery as well. Unfortunately, they don't carry those (in the past, we had to get them from Fry's close by, but since it closed, we ordered those via Amazon, delayed shipment, not a fan) so we came back after a week to have it replaced. It was ready next day. So, hopefully this will help. We did get the help, some people working here are nice and give you good tips. More improvement overall.

I can not say enough positive comments about the help I received today. I was very frustrated…read moretrying to get my scanner to work. Mike, at the Geek Squad desk, tested my scanner and found that I was using the incorrect cable. I was floored by such great support and service. There was another gentleman that helped me also, I did not get his name, who took the time to show me a great scanner app for single documents. I really appreciated the help and will make sure I go to that group for any technical help I need in the future. Thank you!!

Art is so knowledgeable and helpful! He replaced my motherboard in record time!…read more I will never go to anyone else. So happy and grateful to find Art and the Top Notch service he provides.

This guy was just great at what he does. PC's display and power weren't working correctly after…read moresomething got damaged internally and he fixed it in less than 24 hours. Saved my PC and potentially hundreds of dollars more by just doing a diagnostic for 75.

Great customer service given. Very professional at what they do. They definitely know what they're…read moredoing. Highly recommend.

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

Brought my laptop to Greg because it's getting to slow. The main problem was my hard drive. He…read morereplaced it and now works perfectly. My laptop is faster now. Thank again and will recommend you to my friends for any computer repair.

Bless this man and his computer repair skills! Greg was professional, easy to get ahold of and was…read moreable to fix my computer quickly. Would highly recommend! Such a gem!