Absolutely enjoyed my experience at mobility city! Peter and his team really made the experience as…read moresmoothly as possible! I recently got diagnosed with arthritis in my lower back which has caused me a lot of trouble to walk on my own without help :( My mental health really got shot down because of it but coming to this store and meeting Peter and his team has given me so much hope! They treated me with such great care when I chose my rental and was absolutely happy when I came back to buy my own rollator that I was greeted by name and asked how everything was going! I recommend anyone who is looking into purchasing items for themselves or loved ones to come to this location! I hope your business keeps thriving Peter!! You have gained a loyal customer due to your passion for helping people

Peter was very informative. He helped me get the right equipment for my family member. He…read moreexplained how to work everything, and made sure that I could adjust the equipment properly. I definitely recommend Peter and Mobility City for any mobility needs that you have.

We recently had a stair lift installed at my parents house which has helped them so much with safe…read moremobility. It did take some time to get the lift because it was custom made and there were supply chain issues. But Bruce stayed in touch with us throughout the whole process. Pricing was competitive and all companies are experiencing delays in shipment so just have the right expectations. I do recommend them!

O contact for help they don't return your calls they have taken over 2.wewks I have new scooter…read morenoway to use it without a hitch and lift. Corporate officers do not respond either. Sent notice to CEO again no help or call. 8th

I want to give the biggest heartfelt thanks to "JJ" at Mobility Solutions. He was so remarkable!…read moreFrom his first home visit where he explained everything to me, accessed my physical needs, but more importantly listened to what I needed to improve the quality, comfort and ease of my life. It was not easy since Medi-cal and all the hoops you need to jump through make it a real challenge. When the day came for JJ to deliver my scooter, it was only made better by his wonderful, genuine and friendly attitude. He took the time to make sure I knew how to use all the features, how to take it all apart, and that it was adjusted to my size. He also explained what to do if I had any problems or concerns or questions. If you could duplicate anyone in customer service this is the man. He should be the spokesperson for quality care!! Thank you so much JJ and everyone else at Mobility Solutions!!

My husband has muscular dystrophy and needed his electric wheelchair fixed as soon as possible. We…read morecame in the same day we called and the customer service was excellent and the repair service was excellent I would highly recommend them to Everybody with a mobility need.

Great place for handicapped mobility needs. Helpful staff. I bought a new mobility scooter that…read moresuited my needs perfectly. A little hard to find and tucked away in a strip mall but worth it.

UPDATE: 5/30 I spoke to Lifeway, again. While I was on hold, the representative did not have me…read moremuted. Turns out, there is in fact no ship date noted in their system, another lie. Furthermore, "the $2000 is off the table, Eric definitely won't accomodate that unless they remove the Yelp review". A lot of "I told her we need to stick to the contract" statements were made. Lifeway lacks integrity, honesty, and sensitivity to our circumstances. I don't understand how the leadership of a company (Eric) can have such blatant disregard when we are neck deep in grief. I've been in communication with Bruno the manufacturer. I'm going to clarify whether this order was in fact placed on hold on 5/28 per our request (and verbal confirmation from our Lifeway rep Gio). 5/29 RESPONSE TO ERIC: These were the strange alternatives given during my follow up call with Lifeway today, and is a change in story after the initial conversation with Lifeway documented below. While I understand the custom nature of this product, the manufacturer has NOT completed the product. My family member (whom the lift was purchased for, and your team was well aware) has passed away and we are heartbroken. It's disappointing that Lifeway is choosing profit over ethics, especially when Bruno the manufacturer is in full support of the refund. Lifeway's lack of sympathy and condolences is clearly reflected in Eric's response; there is blatant disregard to the circumstances during such a tragic time in our lives. 5/29 ORIGINAL POST: At this time, I cannot in good conscience recommend this company. A stairlift was ordered for a family member, and sadly that family member has now passed. Bruno (the manufacturer) has not completed the product. It is still in production and has several more weeks of expected construction. I immediately notified our Lifeway representative Gio of the deceased family member. The next day, Gio called me to tell me that while he was able to pause the order, but Bruno the manufacturer was unwilling to refund the product despite not being fully made, and therefore the only 2 options would be to forfeit the $10,000 deposit in totality (and forfeit the product) or pay the additional $5,000 for a product that is no longer needed (and not yet made). I reached out to Bruno the manufacturer directly. They were very surprised to hear this, supportive, and created an escalation case immediately. I notified Gio that Bruno would be in touch due to the escalation case. I asked Gio at Lifeway, if Bruno was willing to complete a refund, would Lifeway honor this as well? Gio then gave me several strange alternatives, changed the initial statement and also said "hypothetically we can enforce the contract". I hope that Lifeway, as a business, will do the right thing for the customer and not proceed to financially damage a widower in grieving... especially when funds from the initial deposit have not been fully used by the manufacturer.

They delivered and picked up the mobility scooter at our hotel. I was kept informed thru their app…read more My husband was able to sight see with our group. I wish I would have ordered a scooter for me too

We rented a scooter for sea world. It worked great. Matt delivered to entrance of sea world and…read morepocket up in same place. Did everything on line. Communication was excellent. Would use this company again and recommend to everyone!!!

Johnathan is professional, knowledgeable, and honest with his services. I m so glad I found him on…read moreyelp to help repair my mom s mobility scooter. Strongly recommended him.

The tech David was an excellent worker. Very flexible, answered all our questions and helped us…read morewith everything needed to set up the Matress, base and remote controls. Also Johnathan was very helpful answering all our questions. As a family we recomend this service.

Terrible and rude. I highly recommend updating your website and communicate with the team at…read moreHorizon Medical Supply because I was told by someone at AAA they do not rent cpap machine and to try Horizon. I went to the Horizon website and called the number provided at the Horizon website.... Got the same man from AAA and told him that its the same number from AAA and Horizon like he recommended. Then when I asked him if he could provide me the number to Horizon he told me to google it and hung up!!!! I did google it you insensitive jerk and it took me to you. Hire better staff to answer your phones. You deal with people who are sick and vulnerable.

Wonderful! When I finally found AAA medical I was in a bit of a Panic. Resmed referred me to CVS, I…read morechecked Apria, and a dozen other locations. All the big stores said no or wait 3 or more days for shipping. After being on hold for an eternity. AAA Medical had the CPAP supplies that I needed in stock at a fair price. They were quick to answer the phone, knowledgeable, friendly and prompt. I am definitely giving them my business in the future and recommend them highly!

I would avoid Apria Hospice. My experience with them was extremely disappointing and added…read moresignificant stress during an already difficult time. Rather than providing comfort and support, I found their care to be poorly coordinated, inadequately individualized, and at times clinically inappropriate. My sister had a complex medical history that included recurrent syncopal (fainting) episodes. Unfortunately, hospice staff repeatedly interpreted these episodes as signs that she was actively dying or "transitioning" without adequately reviewing her medical history or understanding her underlying condition. After one such episode, I received a call from a hospice representative through an out-of-state call center recommending that morphine be started immediately. There was no apparent clinical indication for morphine at that time, and the caller was unable to explain the rationale for the recommendation or answer basic questions. This was both unsettling and concerning. On another occasion, a hospice nurse recommended oral antibiotics for a suspected aspiration-related infection. At the time, my sister was unresponsive and not eating or drinking, making oral administration impractical. Concerned about the recommendation, I had her evaluated in the Emergency Department. No infection was found, no antibiotics were indicated, and her symptoms were ultimately attributed to another syncopal episode from which she later recovered. I was also told that all of my sister's oral medications should be discontinued, despite the fact that she was still taking medications orally and there was no clear clinical reason to stop them. This recommendation created unnecessary anxiety and confusion. The hospice chaplain's conduct was also unprofessional. Facility staff ultimately asked him not to return after he put his feet on a table and requested flowers that were being used for a resident activity. Several nurses at the care facility privately expressed concerns about the quality of hospice care they were observing and recommended that I consider changing hospice providers. By that point, my sister's condition had become increasingly unstable, and I felt that changing providers would only add more stress. She passed away later that week. What was perhaps most disappointing was the lack of follow-up after her death. Her primary hospice nurse never contacted me to offer condolences, answer questions, or provide support. As an advanced practice healthcare provider, I recognized a number of concerning issues that may not be apparent to families without medical training. Based on my experience, I cannot recommend this hospice organization.

Due to a work injury I am now on o2 , it sucks trust me. I have had to jump through hoops to go on…read moreservice I gave had two portable concentrators die in less than a month. They need to source from better companies it takes years to get hold of their customers service team the warehouse guys are great Their billing sucks and is useless