Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

They never came out to see my mom. And gave me the runaround. No communication for 2 week. So I…read morefound her a new one.

So I found this facility for my mother, I paid for her every month. Then my sister from another…read morestate that hadn't visited her in 40 years came in and had an old MPOA and they completely stopped talking to me. And I wasn't allowed to see, visit or even call her. My payments run out this month. Wonder who they are going to call for payments. Good luck Silverado, I see my mother in a terrible run medical facility very soon. Hope everyone is happy about not allowing me access to her.

My late mother spent the last 5+ years of her life at this amazing community. The team members…read morethere are so kind and supportive; super patient. They did everything to keep her life as interesting as possible given her limited capabilities. Even through Covid, they were very sweet and considerate. So many nice employees here. And of course the community is always clean and bright, has a positive energy, and even pets! Strongly recommend.

Compassionate Care Hospice lives up to its name. They…read moreprovided compassionate care to my dad his final two months. Every team member demonstrated this compassion; from the bathing aid (Ronnie), nurse and case worker (Anastasia), social worker (Sandie), Admissions Director (Gaza), to the Bereavement Coordinator (Nathan). Please forgive me for other team members that I didn't have the honor of meeting in person but I thank you as well. This team constantly updated me on my dad's condition and made sure I was well informed as to what to expect next. I don't know how the owner (Joey) accomplished such a feat of finding an entire team with compassion, but I am thankful that he did. We never had a need for supplies or equipment, and when a team member made a suggestion for different supplies or equipment it was immediately executed. Thank you Joey and your team for going above and beyond the "standard of care".

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

More Care was very good for my Mom there very attentive, and kept my Mom comfortable and Happy, I…read moredefinitely would recommend them to anyone that needs care for there parent, my Father n law also was on More Care and they were Best! they treated him with so much care and respect. Thank You for everything you did for my Mom

This Hospice is the one Ibeould recommend. I wccidentley left a review for the wrong one. This…read morecompany is there for everything that youll need and the nurses and bath girls were always there to give my mom the care that was needed. Even showing up in middle of night when her breathing changed. This is the one you want to use.

Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

I was grossly disappointed with Care Choices' Hospice service. To start with, their contract and…read moremarketing materials are materially misleading, and internally inconsistent, in terms of the care that they actually provided. Their representative rushed me through the sign-up process without any clear explanation of the services that they were going to provide. Specifically, their communication to the parties involved (Assisted Living, the attending physician, and me) was vague, ambiguous, inconsistent, and confusing at a time when job descriptions should be crystal clear. It is Care Choices' responsibility to coordinate care and especially to make sure that "their" patient is being properly attended to. Hospice services are not just to provide a hospital-style bed and a wheelchair. As a direct result of Care Choices' lack of clarity, the Hospice service was waiting for the attending physician to treat, the attending physician was waiting for Hospice to treat, and the family was waiting for the patient to receive necessary care on a prompt basis. As it was, the patient's care was overly delayed, which caused the patient medical distress and the family members completely unnecessary emotional distress.

My mother in law resided here a few years ago for close to 3 years until her passing. I visited 5…read moredays a week or more as I live in the neighborhood. I always tell people this is a place I would like for me if ever I needed their services. Such a beautiful "family experience". They are joyful with their clients and provide excellent and consistent services. They celebrate birthdays and holidays. Music can be heard often. Delicious meals and snacks!!! I will always be grateful for this business and the amazing owners and staff!!!

My grandma has lived here for about five years and we really like how they make it feel like home…read more They always celebrate holidays and birthdays, they are very patient and that's good because caring for my grandma takes a LOT of patience. They keep the place clean and tidy and they are always cooking up a bunch of good stuff in the kitchen. They bring in entertainment for the residents and they are very kind and considerate to residents' families. We are very grateful for them.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.

We were recommended to Quincie Novella and Salus Homecare by Jewish Family Services of San Diego…read morewho have worked with Salus for over 17 years. When my mother reached the point that it was clear she required hospice, they were prompt, efficient, incredibly caring and thorough. The Salus Team allowed my mother to have her last few days at home and to pass peacefully with dignity. Can never thank them enough.

Okay, LVN nurses are great; however the company cannot provide other comprehensive services like…read morebathing and physical therapy as promised. Moreover, when you discontinue services, they do not properly unenroll you and therefore you cannot get necessary services elsewhere What a travesty!

We feel so blessed to have had our Aunt Mary at Beachside Guest Home for the last three months of…read moreher life. Compassion and excellent care is what was afforded my Aunt in her final days. Can't say enough about Gloria and Ophelia, they are angels on earth. The house itself is bright and cheery and when dinnertime rolls around, the meals look fabulous! Would highly recommend this home this wonderful place!

No communication. No sympathy, rude attitude. Seems like lack of medication doosind level and…read moreschedule experience in dosing for comfort mental and physical end of life. Missed gagging spitting up green phlemb then blood by saying just throat muscles. Did not maintain personal care such as orders for grooming like toenails cut. NO CALL OR CARD AFTER PASSING of condolences. Very strange experience from what we were expecting hearing from the insurance company what to expect and from friends who have all experienced hospice for family members. Proceed with caution.

I do not recommend this place. First of all, I am a hospice nurse so I know how nurses are suppose…read moreto treat their patients and they treated me extremely poorly. If I treated my patients half the way they treated me, I would be fired immediately. Anyways, I needed home health services after having a major surgery that had gone wrong. This surgery was so major and went so poorly that I was bed-ridden for 6 months. I needed A LOT of help. They get the job done but they are lazy and liars and condescending and the job gets done at their pace, not when/if you need supplies. If you ask questions, they talk to you in a harsh and condescending tone. My nurse told me she ordered my supplies immediately after leaving my house but I know that's not true because when I spoke to the office they said the order was placed the following day at 3pm. My nurse knew I was short on supplies so I had to pay a friend to go out and get supplies for me when all this should be covered by insurance. Every single time I texted my nurse (which she told me to do when I need something) or had to speak to the office, I was treated extremely poorly and like a nuisance to them. This is not how nurses should behave towards their patients. Sea Crest needs to get a handle on things and treat their patients with more respect and dignity. I would be fired immediately if I did half of the things they did to me. Also, the nurse tried to blame me for "stealing" her wedding ring. She kept saying she left it at my house on the table, which she did not because I saw her put it back on after she took her gloves off. The reason I even noticed her put her ring back on is because her wedding ring is a huge piece of turquoise (2 inches long) so that's not something that is easily missed. But still, me and my mom searched all weekend to make sure I wasn't mistaken. The nurse came back on Monday and I asked her if she ever found her ring to which she replied that she left it at another patients house. I had texted her multiple times that I didn't believe it was at my house and told her over and over that I was searching and she never responded. She should have told me she found it 30 minutes after blaming me so I didn't spend Friday, Saturday, Sunday, and Monday morning searching for her ring. I was so worried that she thought I stole her ring since she was so "sure she left it on my dining room table". So inconsiderate that still to this day, I can't even believe it happened, and it's been almost a year since all this happened. Do not use this company. There are way better companies out there. I would have switched to another company but this was very unexpected and would have needed to get another referral from my doctor and I just didn't have the energy.