I fully attribute my fertility success due to Nurture Acupuncture and am forever grateful. With my complicated background, Dr Lu willingly took me on after 2.5 years of IVF and got me across the finish line. Now currently in postpartum care, the treatment for recovery is still just as excellent. The staff I've had the most interaction with (Fisher, Kiana, Antoinette) are super friendly, and Dr Lu is both matter of fact and empathetic. While Chinese medicine is a mystery to me, coming here has me fully believing in all the magic and benefits in balancing your chi. read more

I am forever thankful for Nurture Acupuncture. For my first pregnancy, Dr. Mimi did all my treatments in the Foster City office. I continued with my acupuncture after giving birth to my daughter to recover and to prepare for my second. During this time, Dr. Mimi moved and I was pretty sad about it because I had developed a relationship with Dr. Mimi which is very emotional because she had been with me from before transfer to pregnancy to recovery. Currently in my second pregnancy, I am mainly treated by Dr. Fischer. At the Foster City/San Mateo office, there is only one doctor, so they really get to know you. With doctors in general, there's professional, and there's those that are also kind and make you feel like they enjoy treating you. At first I wasn't thrilled that they changed doctors at that office, but after some time, I realize that Dr. Fischer is also very good. He seemed to be more strict on the dietary restrictions. I feel like he is tough on me, but he is also very caring and follows up with me on how I'm doing. During this second pregnancy, the Foster City office shut down and was suppose to move to San Mateo, but there was some delay so from January to March I had to drive to the San Jose office which was a bit farther for me from San Francisco. There I met Dr. Lu, who I see as the master. He is very friendly, informative, and professional. At the San Jose office, they also have assistants, which I don't prefer, but it's ok. Obviously, each doctor is a little different, but overall I really like nurture acupuncture. read more

It is no wonder why so many Yelpers have rated Nurture Acupuncture so highly. Everyone who I have come across at Nurture has been great. I primarily see George, but I have also seen Judy, Dr. Shyu, Greg and Kate. They care about their patients like no other team of professionals. I have been seeing George for about a year and a half now and have had great results in better health and a positive pregnancy. George has also been patient and tolerant with my occasional crazy/emotional reactions, so he personally gets 5 1/2 stars for that. The locations that Nurture works out of also works out well for me. I usually just go to San Ramon, which is close to my house, and on occasion have gone down to their San Jose clinic. You also rarely wait for your appointment, so their punctuality is very much so appreciated. If I were to do it all over again, I will still go to Nurture...I'd just seek them out sooner rather than later. read more

If I could give more than 5 stars, I would. After years of infertility, 1 failed IVF cycle, a successful IVF cycle ending with premature birth and infant loss we decided to switch acupuncturists to stay closer to home. We started with treatments to prepare for our 3rd and final try of IVF. We were defeated and tired of the process of infertility but were determined to have a family. After meeting Dr. Shyu and Judy, they both instantly became family. As we started to prepare for IVF after 2 months of acupuncture treatments, Dr. Shyu asked me to give it one more month on acupuncture treatments... so we did. Just days before we were to start another round of IVF medications I found out I was expecting... and it all happened naturally with acupuncture. I continued going through my pregnancy and I am happy to say that with the support of Nurture Acupuncture we conceived, carried and delivered a very healthy baby girl. Thank you to the staff, my miracle workers, for giving me such a blessing! read more

Throughly impressed to say the least. I was impressed by the knowledge and education shared by Dr Tognetti. Her bed side manner is kind and compassionate. She made my wife and I feel like we were in the right place and it is safe to say that we will be spending a lot of time there over the next months because of the customer service and expertise. It is worth your time to at least make an appointment if you have any women's health issues or are interested in infertility. as a fellow TCM/Acupuncture Doctor I highly recommend Dr. Tognetti and all the staff at Nurture Acupuncture. You will be in good hands! read more

Nurture Acupuncture is fantastic! Their staff is friendly and knowledgeable, and are willing to take the time to answer any of your questions. I was a little weary at first about using acupuncture (which is weird, as I have piercings and tattoos....go figure). They eased my fears and showed me what they were using and walked me through the process. As soon as I am through my appointment, I'm suuuuuper relaxed. Like i-can-get-hit-with-a-bus-and-wont-care relaxed. If you are considering an alternative treatment, I would highly recommend Nurture Acupuncture. read more

I contacted Nurture Acupuncture before going in and made sure they accept my insurance. They emailed me back and let me know that they do accept my insurance and I'll have a copay "I checked your insurance and you have a $35 co-pay with no limits on visits. If you have any other questions please let me know. We will see you on Saturday ". So I made an appointment with a female doctor as I found her name among the in-network doctors. I showed up on the day of my appointment and I was seen by a male doctor (which I was really surprised about) and was told that the female doctor wasn't in that day. So I went and saw Dr. Lu anyways. the session wasn't that informative and he basically was in a rush to get some needles in with no explanations. However, I had to pay the full amount of $85 even though I had called and checked beforehand to use my insurance that I pay a fortune for per month, and was told they will send the difference in a check once they get paid by insurance. a month passed and nothing.. I called them 3 times until they finally let me know that Dr. Lu is out of network and insurance didn't pay them and they are not going to reimburse me the difference anyways! this was a truly disappointing experience and will not go back to this place due to poor staffing and lack of professionalism. read more

Do you know when you meet someone who you instantly trust? When you know within the first minute that they know their stuff? There's a confidence they exude - not arrogance - experience - that puts you at ease IMMEDIATELY and you know you're in good hands. That's what it's like whenever I see Dr. Shyu. He's the real deal and I know nothing about acupuncture, other than I hate needles. Dr. Shyu knows the body so well that the needle process cannot be more than 30 seconds - that doesn't even afford you time to get scared! And with Dr. Shyu I know I'm doing the best I can for my body. Staff is always friendly, helpful and accommodating. Highly recommend! read more

I highly recommend this acupuncture studio! Very knowledgeable acupuncturists, especially Pho-Lin Shyu. The recommendations regarding nutrition were also very helpful. The preparation for my IVF cycles was excellent and it's the only place I've heard of that offers an abdominal massage prior the transfer. Very calming, relaxing atmosphere. read more

This review is long overdue. I can't express how thankful I am to Judy and the whole team at nurture acupuncture for assisting in my fertility. During my IVF process they have been a blessing. I am now 5 1/2 months pregnant with identical twins, thanks to my IVF doctor and nurture acupuncture's services. Acupuncture has improved my fertility and I still currently see Dr. judy and the rest of the doctors during my pregnancy. Everyone at nurture acupuncture is very knowledgeable and welcoming. read more

I came in hoping to get some help with some ailments I'd had for a few years. The receptionist set my consultation with George Lu along with a treatment. I was told over the phone they accepted my insurance and they would call to check for details when I came in. I wasn't told that the initial treatment was not covered regardless of insurance coverage and I was expected to pay the first out of pocket. This was fine but I had to cancel the treatment until I made sure I could budget for it and went in for my consultation. George and I talked about my ailments which felt to me a bit rushed and he made conclusions very quickly. He said my particular problem was an easy fix, and said he didn't think I needed acupuncture. He recommended some herbs, and I paid for them and left the office with his email address which he said I could contact him if I had any questions or concerns. Two days later I had miserable symptoms and broke out in hives on my arms and knees. I emailed him and didn't get a response for a week so I discontinued the herbs on my own. I finally called the office and asked if I could get a refund on the herbs since I was having worsened symptoms and an allergic reaction. The receptionist put me on hold and spoke to the practitioner. She relayed back to me that my reaction was normal and to continue taking the herbs. When I told her I didn't feel like that was a good idea, she refused a refund and I was also refused a second treatment option. I emailed George again and asked if the reaction I was having was normal, how long I could expect to experience symptoms. I never received a response. I hate writing negative reviews, but I feel like the way this practitioner handled my case was not only inattentive but very careless. read more

The staff and acupuncture is fine. It's mostly just "here are some needles". They don't ask you how you're doing, how you're feeling, enough sleep, etc. so I feel like they're more out to churn and burn. No personal attention really. But the billing process is pretty shady. You pay them up front $75 and they still bill your insurance $135. Why the difference in billing I have no idea! Once the insurance company pays them, you get reimbursed. This could take 2 or more months and the reimbursement amount doesn't even match up with what the insurance policy says you are responsible for, it's less! For this reason I stopped going here. If you don't have insurance and need acupuncture, this place is fine I guess, but I would recommend looking around. Definitely head to a place who won't double dip! read more

I know the Acupuncture works for some people, but not for everybody. I was the patient of the clinic for 2 years, and I spent so much money there, but didn't help me getting pregnant at all. If someone like me, no problem with hormone level, just have problem with egg quality, this is not the place to go. Their website says they can even help improve the quality of eggs, but it wasn't true. Also, the staff weren't professional. They very often forget to return my calls. They also never sent one of my insurance claims to my insurance company. I asked them many times, but it was ignored. So he put my $75 in his pocket on the day of my IVF transfer at San Ramon in 2011. I'm so disappointed. I want my money back. read more

Not impressed with this place, and disappointed after reading so many positive reviews. Three appointments with two different practitioners, neither of whom I felt very comfortable with. The receptionist was nice, but got my information mixed up and did not do the insurance check she said she would. Also, working in the medical field myself, I noticed that they do not have all the necessary HIPAA forms included in the intake packet. The treatments themselves were okay, but I found the place to be rather unprofessional. I won't be going back. read more

Thank you Nurture Acupuncture for helping me have another baby! As I was well into my 40's, I decided I needed a little help with baby #2. Judy and the rest of the staff at Nurture Acupuncture was super supportive and yet didn't set any false expectations either. I'd highly recommend them for anyone who would like to get pregnant without a lot of medical intervention! read more

Nurture Acupuncture is filled with skilled and caring acupuncturists/herbalists. I've had great experiences with all staff including George, Judy and Dr. Shyu. I walked into their office from a recommendation of a friend. I knew only at the time that my cycle was irregular and too long to conceive. My first child was easy so I did not understand what had changed. Filling out the 9-10 page questionnaire before my first meeting with Judy, I was amazed at the level of detail in the questions. They are very thorough, much more than my doctor was. I learned a lot from Judy's first meeting and review of my forms. This first initial consultation gave me a great understanding of what was wrong and what I could read and research about on my own, not to mention it comforted me to know I could take control and do something about it. I started acupuncture right away along with all of Judy's other diet and supplement recommendations. Nurture guided me through getting all health factors in order while I worked through the tests my doctor was running. Nurture was there the whole time as emotional support as well as someone to answer all my new questions week after week and guide me as to what my blood tests were revealing (Since I had to complete the whole cycle's tests before seeing the doctor). When I finally did get in to see the endocrinologist per my OB's recommendation, what I had learned at Nurture Acupuncture helped me ask the right questions and make informed decisions. After just a few months working with Nurture, I have conceived and am confident with their care throughout the first trimester, I will have a healthy pregnancy! HIGHLY recommend Nurture to anyone struggling TTC! read more

I am a physician and heard that acupuncture can increase fertility. I started in January of this year. Acupuncture has been very relaxing and helped me to de-stress. Dr. Lu and Shyu and staff are attentive to our needs. They definitely care about their patients. The abdominal massage is great. BTW I'm 6 weeks pregnant after working with Nurture for 2 months. read more

They are all caring, good Acupuncturist. I feel comfortable here and love how attentive and knowledgeable Judy is!

I have been going to Nurture Acupuncture for over a year now and they are wonderful! Great team, very caring environment, and easy access location! I have noticed a huge difference in my overall health and well-being since going and highly recommend checking them out. read more

I love this place! Everyone here has taken the best care of me. Judy and Kate both seem to care so much and really take the time to listen. Kate has even called me ocer the weekend just to check in and make sure I was feeling good. I highly recommend Nurture Acupuncture. read more

Nurture Acupuncture is what you would expect from an Acupuncturist. Knowledgeable and will answer all of your questions during the free consultation. I am excited for my first session in September. read more

I've visited Nurture Acupuncture a few times and am truly impressed. The staff is so professional, knowledgable and friendly. They know what my goal is for my health, and I can tell they want to help me reach that goal. This review is to thank Nurture Acupuncture for all that they do. read more

This place is great! The first time I was here I saw Kate. She's wonderful and understanding. However, I stopped because they were out-of-network so my insurance didn't cover it. During Open Enrollment I switched insurance company just so that I could go back to Nurture Acupuncture. Yes, they are worth it! Now I am seeing Dr. Shyu. He is very knowledgeable and answers all my questions (and I ask lots of questions). He never rushed me and is always patient with me. I feel very comfortable that I am seeing the best acupuncturist. The staff is friendly too. read more

Was referred to this by Dr Hinckley at RSC Bayarea. After four failed IUI's I did not want to leave anything to chance for my first IVF so I decided to check them out. I also researched that IVF success increases with accupuncture. Met with George on first visit. He is a wealth of information. What to eat and not to eat. This was very similar to how we do it back home in our country. Met with Judy next visit, she was great. Had two visits prior to IVF per week primarily with George. My implantantion was on Friday which was a holiday for them but George came all the way to San Ramon and did a pre and post IVF acupuncture. on 11th day my Progestorne level was very good Dr thought I might be carrying twins. Next day I was really stressed out because of job interview my 13th day level which was supposed to double DID NOT. I was so scared. I called nurture acupunture and KATE asked me to come to their center. She stayed over time for me. She is such a sweet person. After the IVF I completed my visits with nurture acupuncture. There are so many instances where I got immediate relief from nausea and head ache symptoms. George is a great guy. As I said earlier he is a wealth of knowledge. Finally last week I delivered a baby boy. Looking forward to finish my post partum visits with them. George also has few suggestions for increasing breast milk and get ridding of the post partum depression and the numbness and tingling feeling which few women get after natural delivery. My advise to everyone even if it is IUI or first time IVF go with accupuncture , you have nothing to lose. IUI and IVF comes with so much emotional stress and I found that people at nurture acupuncture hold your hand through the entire process read more

I saw Judy for my first acupuncture appointment. In the past when I had an initial appointment with an acupuncturist they took the time to get to know who I am and my health needs. My written intake forms took longer than the verbal intake (which was about 5-10 minutes). The needling took about 10 minutes tops. I was then left to sit with needles for 30 minutes (with no check ins) and the front desk receptionist took out my needles and never spoke with Judy again. I would have expected some follow-up after the treatment since this was my first time. She was nice but not incredibly warm. Honestly felt like she wanted to be somewhere else. My treatment was okay as usually I feel very relaxed and this was not the case with this treatment. Perhaps she was having an off day and I am sure she is a talented acupuncturist however, I will be going somewhere else. read more

This place is so caring I have a few area I need help on, and this acupuncture has been working very well. I'am able to run and I dont have problem climbing stairs, I didn't believe in acupuncture but now I do. read more

This place was recommened by my fertility specialist. There have been many success stories!! I'm a new patient to the facility but I must say I like what I've experienced thus far. The staff is very knowledgable and friendly. Although I haven't visited their San Francisco location I'm excited at the fact that there is an option. I work in SF. read more

I had been treated by Dr. Shu and George but mostly for Dr. Shu - they are excellent!! The staff is extremely friend, they will find the time to see you when you are available but most important - they really know what they are doing! I completely trust at Nurture and recomend this place if you are trying to get pregnant. I'm now 8 months pregant. read more

The folks at Nurture Acupuncture are all wonderful. The people who gave negative reviews didn't give themselves a chance to know these incredible healers. But then not everyone clicks & I respect that. They are laid back, they are casual but they are very caring and extraordinary knowable. You can interpret it as unprofessional, I see them as real & unpretentious - focused on my well-being, not on appearances. Having gone through a challenging fertility journey, after a while it felt like everyone was out to take my money. I have never gotten that feeling from Dr. Shyu's staff - they are there to take care of me & was incredibly supportive during my IVF treatments. I've been seeing Dr. Shyu & Judy for 5 years now. I've been needled, cupped, smoking moxa, abdominal massaged, and just about anything else they offer - it's all great. I started w/ fertility but have been treated for back, shoulder, neck pains w/ great success. I believe in my heart that they are the reason we only had to do two rounds of IVF for E to be here. I did my IVF transfer on a Saturday & Judy was studying in Santa Cruz that day. She came to my house en route home to needle me to help w/ implantation! She made me feel not like a patient but a dear friend. I was needled throughout my pregnancy & I feel that really contributed to my very calm newborn. We are getting ready to start our next round of IVF for baby #2. Yes, the amazing Nurture gang is back on our team! read more

I love the staff at this place. I feel so relax and healthy love acupuncture.

Got excellent results with egg retrieval and had successful transfer on first try, so maybe it worked! Appts have always started on time. Pleasant location. read more

I would have loved to give 6 stars if I could. we had the best experience with nurture after 5 failed iuis (pcos) with my OB. I moved to Nurture at the same time when we were transferred to fertility expert. dr george is very knowledgeable and confident. I got pregnant in my 1st cycle while seeing them using letrozole and iui. I didn't take any herbs but the massages, diet and once a week acupuncture helped a lot. Roselyn at front desk is extremely nice. She calmed me down and asked me not to worry about billing & insurance. One really shouldn't have this stress while on such treatments which no one really cared other than nurture. All in all I would recommend Dr George to everyone. read more

At the time when you are doubting and feeling sad, insecure and frustrated of going through infertility issues, nurture acupuncture is there to nurture you. They chose their name right. Everyone is just so NICE and understanding. They also gave me explanations to symptoms that I did not understand. After a session I always feel better and relaxed. I love this place read more

I came to Nurture Acupuncture after a friend who was studying acupuncture recommended Dr. Tognetti. At the time, I was trying to become pregnant and was looking at IVF. Everyone at the office including the receptionists and all the doctors have been amazing. During the IVF process I often had questions that my western medical Drs left unanswered. Dr. Tognetti is very knowledgable and filled in all the blanks for me. She goes above and beyond and when I had difficulties kept in touch with me after hours to answer questions and calm my nerves. When I became dissatisfied my my Fertility Doctors she referred me to someone she thought could help. Now thanks to the help of Nurture Acupuncture and to the doctor Judy referred me to, I'm pregnant. I continue to go in weekly to help with pregnancy symptoms as well. I highly recommend them to anyone with fertility issues or trying to become pregnant. They have taken such great care of me, and I will forever be grateful for them. read more

Posting this for a friend who is a customer of this clinic. She doesn't have a yelp account. Here's her review: "Absolutely a clinical office deserves high recommendation. I came to Nuture Acupuncture to see Dr. George Lu after almost two-year trying including one round of follistim treatment at a local reproduction science center, frustrated, exhausted and also heart-broken. Not like another Chinese medicine doctor I had seen before, Dr. Lu did not promise anything and we made plans that if I could not get pregnant by the end of 2012, I would try IVF. Amazingly, two months after I started to see Dr. Lu on a weekly basis, I saw the positive pregnancy test result!!! During this two months, in addition to acupuncture, massage and herbs treatment, Dr. Lu and Crystal also suggested me to lower my stress level, taught me how to breathe correctly and choose appropriate food ( interestingly, no dairy for me) to improve circulation and oxygen supply to my abdomen. Since then to now, Dr. Lu has predicted that I would have a baby girl and I might be at the risk of gestational diabetes long before the blood tests confirmed those. It is really incredible that he can predict these things and tell my tress level getting high or my diaphragm becoming tight by simply feeling my pulse/checking my tongue or ears and then give helpful suggestions when necessary. Dr. Lu is also very responsive on email. As a 35-year-old woman who got pregnant successfully for the first time, I am very concerned about the pregnancy progress and might be paranoid sometimes. Every time I email Dr. Lu with some questions, no matter how tiny it is, Dr. Lu always respond me in a timely manner, which really calms me down and shows his care to his patients. About one month away from my due date, I and my husband deeply appreciate the help we got from Dr. Lu and Crystal at Nurture Acupuncture and would love to recommend it to all couples who want baby but prefer milder and more natural treatment. We hope you can share the joy of welcoming new baby soon!" read more

After my review, they emailed me to explain their position and also waived a part of my fee to help me out!

Borth my husband and I tried this clinic when it was at the Milpitas location. My first visit with Dr. Shyu was great, he really paid attention to me. But after that, he hardly ever talked to me, and I felt like I was just in some kind of assembly line. I had wanted help attacking a serious issue, but didn't make much progress under his care. My husband, impressed by his credentials, also tried him, but the care was very impersonal and he didn't help him whatsoever. read more

My review is solely based on Dr. Po-Lin Shyu and his great nature. I have been battling extreme pain every month for my monthly visitor. I didn't come here for fertility, it was only to lessen pain that has become chronic and debilitating. I've gone to Western doctors and all they have to offer are horse pills to take the pain away, but they would leave me so drugged I would be out of it and still unable to go along with a daily routine. I had to find another solution because my life was centered around this pain. I would literally be bed ridden for 1-2 days crying in pain. After meeting with Dr. Po-Lin Shyu I thought maybe nothing would change. But I had to trust he would figure something out. In many ways he was the last chance before I requested a drastic surgery from Western doctors. I went to him for several months but on my first/second period I was shocked because I wasn't in so much pain. I could actually live, not take so many pain meds and by the time I finished up with his last visit... I didn't take any pain meds and I was without pain. It has taken me years to find this doctor (too many to mention) and he has given back so many days of plans, fun with friends, work (sick days) and so much more. I took a pause in seeing him but find after a couple years my body needs to get back into line with the acupuncture and Chinese medicine. I'm amazed what they were able to give to me that so many couldn't. They gave me my life back. I so appreciate him and his team! read more

I have been going to nurture Acupuncture over a year, its one of the best place for Acupuncture. Everyone is so friendly and listens to you. Dr George, Judy keep track of your health so closely and advice you timely. Massagist are very nice and professional. they have so many herbs and medicine to help you. read more

Thank goodness Polin and Judy now have a South Bay location. I used to drive from San Jose to San Fran and Milpitas to see them. They are definite experts, honest, and know what they are doing. They helped me conceive my first baby naturally--after several miscarriages and a botched IVF. I am now going back to them again for #2. read more