Top notch child care, digital notes and updates throughout the day through the app. The staff is…read morewonderful and our toddler son has really enjoyed his time there, doesn't even cry at drop off anymore! Honestly nothing negative to report, other than getting into one of the spots can certainly be a challenge!

It seems Bright Horizons is upset about the review. wrote…read more Well to be clear I was upset when I saw a caregiver in the room slam my daughter onto a wooden chair by the changing table. The caregiver apologized but I was so mad and shocked I scooped my daughter up and hugged her (tears in her eyes). Prior to this an emploee had been fired. While the manager and her assistant were not in the building this 2to 3 year old classroom employees let the fired person into the building, and into the classroom. My daughter told me this. I went to the manager but she said she did not believe it. Two days later she told me it had actually happened I already knew this! I was upset when a coworker's son was slapped across the face when she came into the room. This was around 2002. The manager said it was my word against the caregivers word as to abusing my daughter. We stopped our enrollment and went to Elmbrook Church (ECCEC). That was the most wonderful experience. caregivers were adults who were mothers. They were loving, patient and understood how to redirect children. I have other stories about the care, or lack of care and lack of compassion that occurred at Bright Horizons. I speak only the truth of my experience. If Bright Horizons is not happy - neither was I. Maybe they have changed but this is a review of my experience and a small part of a bad overall experience. My daughter is now in Law School.

As a parent who has always been weary on daycares and what goes on behind the scenes , I must say I…read moremade the right choice by choosing Little Friends in Grafton, WI. The new management (Mason and his wife) is a married couple with kids who attend this same daycare - who can relate to many working parents. They are so kind and understanding and have made incredible changes (clean environment, new floors, new outdoor play area). Since my 1.5 year old started, he has been thriving, HAPPY, talking/babbling way more, and during drops off he is so smiley and so excited to see everyone. The staff is so wonderful. Hardworking, positive people who always have a smile on their faces. They send me real-time updates and pics and videos constantly and I couldn't be happier. The price is actually quite affordable and I cant say enough good things about Little Friends in Grafton. - From a happy parent who lives in the area and constantly worries about her kids and every little factor in their lives!

We put a deposit down in January for our infant to start care in June. We paid the deposit and the…read morefirst weeks tuition. I called the center the beginning of May to make sure they had all the information needed for our son to start. I received a text message back from Brooke the owner, basically stating that somehow they overlooked our deposit and no longer could take our son. So now 3 weeks before I return to work we are scrambling for care. Brooke did not offer any type of solution and did not seem sympathetic with the situation she has now put us in. All things aside we feel like we dodged a bullet sending our son there. If that is how Brooke runs her company that is not somewhere I would want my newborn being cared for.

I was recommended to Playful Hearts almost 4 years by both co-workers and friends and I have not…read moreregretted switching! The staff have always been pleasant and helpful with any questions that I've had. We love seeing how happy our children are when we pick them up. Hearing about their day and that they love their teachers is heartwarming. It really makes me feel better knowing they enjoy their time here. I love all of the things they do with the kids from field trips to the Easter egg hunt every year. My kids were at another center before and the owner was not approachable, and gave off a I'm too busy for you vibe. It is nice to see how hands on Mrs. Jessie is with the kids and center. I've seen her changing diapers, driving the bus, cooking, cleaning, running around playing tag outside with bigger kids, doing art projects with them, and even sitting in the baby room snuggling the babies and feeding them when all the babies were crying at once and the teachers couldn't make bottles fast enough. Ms Sam in the ones is my favorite! She is always so patient and kind. The world needs more people like her! Oh! And I really like the new tablet system for daily sheets. I enjoy getting pictures during the day of what my kids are doing.

I love taking my son here! The staff are always working with the kids and teaching him something…read morenew. He never wants to leave! He even asks to go to school on the weekends or my days off. I love that they take my varying schedule and are open early in the morning and after 6pm; sometimes I don't get off of work until 6:30 or 7 at night. It is so convenient! I also like that they include the meals. I hated having to pack a lunch at his last center.

The directors are absolutely incredible; Valerie, LaVeda, Cynthia all are very much involved with…read morethe kids, super compassionate and so lively and fun. They come up with creative, educational and fun ways to get the kids to experience and participate. The teachers are consistent, patient and super supportive of parents needs. They are especially good with the kids, they're what makes this place so wonderful. It's easy to get a hold of any of them which I have found to be a great benefit. We love it here!

We had 2 children at this place. Nice place, but not perfect by any means. Our main issue was 2…read morethings one was payment options. Don't have much to offer. Two we had both kido's with raw bottoms due to lack of changing when needed or poor wiping. When this was brought up to the Management, they had not much to say other than they believed their people were handling the issue properly. When we disagreed not much was offered in terms or correction. When Laura (manager) left them, they went down in terms of service.

Lack of supervision, structure, and communication. My daughter is 4 and in toddler room. Most…read moretime spent is free play for kids, definitely not a learning center. Had several talks with center's management and even went to district management. Poor follow through on their part. Playground is small and very dirty, kids are allowed to play in dirt and mud. Would not recommend.

We have been sending my son to cedarburg kindercare since last year when he was 2...he was doing…read morewonderfully bc the teachers really cared and you could tell because he would talk about them all the time. Then he switched to the 3/4 year old room and he started off great but then teachers started to change often and then a child started pushing and hitting my child. At first when it happened we told my child to tell him to stop doing that if it happened again and then go tell the teacher...he must have done as we asked bc it stopped but then started up again a couple of weeks ago. Also a couple of weeks ago we noticed when we would drop him off no one would acknowledge us so of course my child didn't feel welcome and then he would tell us this child would push and hit him. What bugs me the most is that no one said anything to us but I found out from my child and then when I confronted the teacher she played it off as a game! How is pushing and shoving a game? What if someone got hurt? Also did the teacher really see it happen and wouldn't they stop it if it did? I paid all this money for him to be well taken care of and apparently no one cares! Why couldn't the teacher tell me when I go to pick up my child that something like this happened before I had to find out from my child! He use to love going but he didn't want to go anymore. Right after I brought this up to the teacher my husband took my son to drop him off and that's when they started acknowledging him but to him it seemed really fake meaning very over dramatic. The next day I called to talk to the director and she would play it off and make it seem like it was no big deal and then she proceeds to tell me nicely that it could have been my child fault! That is when I had to stop her and tell her that we wouldn't be attending there again. I found out later that day that this has happened to other parents and it is unacceptable! We are paying them a lot of money to make sure our children have a safe place to play and learn. Also another thing I need to bring up is that we decided to have my 3 year old do phonics only to find that his workbook looked like his teachers did it for him just by how perfect it looked... I am so very upset. I do not recommend kindercare to anyone especially at the cedarburg location. Please beware!!! I also sent this info to Kindercare but apparently they don't care.

Our son has attended the Greenfield Kindercare center since he was 12 weeks old (now 2.5) and we…read morehave enjoyed our experience with this facility. The staff has been caring and attentive, and create age-appropriate lessons for our child. The facility is clean, safe, and well-maintained. We love their learning curriculum and the well balanced meals provided. They use a mobile app that provides easy communication with staff, a daily activity schedule, and the much anticipated pictures we can share with our family. Our son feels right at home and looks forward to seeing his friends, teachers and staff. I appreciate the dedication of the staff in providing a safe and nurturing space for kids. Highly recommend!

My kids love it here! So do I. They have been attending for about 8 yrs now. The staff is caring…read moreand compassionate to my children. Wouldn't have it any other way!

Glendale Heights was amazing with our son when he was 1 - the staff was very kind and helpful to…read moretwo new parents, and we had nothing but good experiences - singing nothing but praise for that time period. When he was 2, however, everything went sour. His particular flavor of AuDHD became more and more apparent, and it became increasingly clear that Glendale Heights possibly couldn't meet his needs anymore. Which is reasonable! So, after a number of days of bypassing their own "three strikes" policies and forcing us to pick him up early after a single minor incident (still charging us the full rate, mind you), they unceremoniously kicked him out without warning us that we were anywhere close to that possibly happening. Which, ok, I get from their perspective and communication could have been better - BUT. The reason this is a 1-star review and I won't recommend Glendale Heights to any other parents? Is because, for that last week that he was allowed to attend, it seems that he was told that he was being kicked out and it was _his_ fault, and not Glendale Heights' inability to accommodate his needs. For weeks, we had a 2-year-old constantly melting down every time he realized he did something wrong and _physically beating himself up_ for it. Who blames a 2-year-old like that? Who tells a 2-year-old they're a bad kid? We will forever regret sending our child to Glendale Heights.

My children have attended Glendale Heights for the last five years. The staff has been amazing. My…read moreboys have grown up with Ms Courtney, Ms Stephanie, Ms Lindsey, Mr Marlin and many others. If ever there was an issue (falling down and scrapping a knee) I have always been promptly notified. Lunches and snacks have always passed the mom test. I would highly recommend Glendale Heights to any parent looking for a above average child care facility.

They do not work with children with special needs. Was told they so not have time to calm my child…read moredown or help with with finding his words. They set kidd up to fail. There's no communication. Over crowded and teacher ratio is not followed. The teachers are never consistent, they are always quitting due to management. ​

The only place to trust for childcare! Friendly staff that care about your children and families…read more It's a sigh of relief to know your kids are in good care here!