RUN. If you want one less thing to worry about during your wedding. Read the one star reviews because that is what you will experience. Picture watching your future wife-to-be walking towards you looking perfect and stunning. You both know the special song she's chosen to walk up the aisle to with her father and what plays instead is the guitar instrumental playlist played for guests as they are seated. Do you want a DJ that gives you a dumbfounded look when they continue to make mistake after mistake? Never a sorry, but always an excuse? If I sound mad it's because I am. Why shouldn't I be when I'm promised professionalism and all I get is DJ Pete telling me last minute DJ Troy will be taking over things. How can I not be upset when I'm told I will get a full refund for how horrible the DJ experience was and get only half. Don't even get me started on how I called Pete and said hey I want to give some honest feedback because what appened at the wedding was not okay and I am met with sighs and zero empathy. Instead of "so sorry this happened, how can I help make things right?", it's "I bet the guests would tell you they had a GREAT time". Yeah Pete they had a GREAT time but won't stop talking about how ASS the DJ was. You'll think oh it couldn't have been THAT bad, but look at all the good reviews. Outdated and only talks about Pete. Look at the current reviews always Pete handing off the job to someone else last minute with poor communication and nightmare experiences. This company should never ever exist ever. If you're looking for a legitimate DJ then don't hire this company because then you'll be hiring a circus. These people are CLOWNS. read more

We hired DJ Pete for our wedding and I would honestly say spend the extra money and hire a better professional DJ. We were super excited because DJ Pete seemed reputable and he had great reviews but he last minute (literally a few days before the wedding) told us that DJ Troy would go instead. So many things went wrong with our sound. They claimed their computer died and that he had to use a back up and that's why things went wrong but here are just a few things: 1. There was a long silent pause between the processional and the bride walk in before he played the wrong music for the bride walking in. This was set 2 months in advance. He literally played the same music he played while everyone was sitting down. 2. The groom had a surprise song he wanted to sing and specifically asked for the instrumental in his notes. They didn't play the instrumental so the groom had to stop singing and go fix it but because they didn't have Spotify premium, an ad played for the entire reception to hear lol 3. The bride had a surprise dance with her dad. She made an MP3 and sent it to the DJ. He literally just had to play the entire song. He literally just had to press play. Halfway through the dance, the song cut back to a slow dance song and never went back to the MP3 file? 4. We asked for our baby slide show to be played on loop during reception. This was in a classic PPT file. Dj pete never claimed that it needed to be in a specific format but he blamed us saying it was wrong. Why didn't he mention this before in our last meeting? 5. Our last meeting was only made a few days before the wedding because we had to constantly follow up. Even then, he had an extremely old copy of our set list? On top of this, when we told DJ Pete what went wrong with DJ Troy, he got extremely defensive, accused us of screaming at him, and hung up multiple times on us before finally agreeing to refund us half of our money. To this day, he still takes no blame and instead blamed us for too many "last minute changes" (which were changes made before our final meeting which he already knew about, nothing was changed after our final meeting) and he blamed our wedding planner (who by the way we had asked her to make sure the set was right after the bride walking in song was wrong and she literally had to babysit the DJ and still, the songs were wrong or turned off randomly). Never once took accountability for any of the mistakes made which is all we really wanted - basically just an apology. I wanted to give DJ Pete the benefit of the doubt and I would never have written this review if he had actually owned up to the things that went wrong on our wedding day. I understand defending your employees, but if we're giving feedback and saying hey these things went wrong and we want to let you know what happened, don't get overly defensive and tell us we're wrong when you weren't even there? On top of that, don't hang up on your customers when they're extremely unsatisfied with your work. Extremely unprofessional and very rude. Would not recommend if you want the perfect wedding day. read more

I really wanted to write a good thing about NW Event Sound. My experience with NW Event Sound was a total disaster. I originally signed a contract with DJ Pete. But due to some unforeseen reason, 3 weeks before our wedding day we got an invoice for the remaining balance that we need to pay with a message saying that DJ Pete couldn't be there. First of all, the remaining balance is not due till 3 days prior to the event date and/or can be paid on the day of. However, I didn't mind paying it early, but I requested to speak to a new DJ first before I made the payment because it is very important to me that we as a couple are able to communicate with the DJ or any vendors before we move forward. DJ Tone emailed me back and say that another DJ will contact me to set up a meet and greet meeting with me and my fiancé. Waited a week later still haven't heard anything, then finally DJ Tone said he will be the one who DJ at our wedding because that other DJ got covid or something like that. I still insist to set up a time to meet before I made the final payment which is now 2 weeks away from my wedding and again I am not required to pay until 3 days before my wedding or I can pay on the day of my wedding. DJ Tone emailed me and said I have to pay to secure my date and so they can start ordering the photo booth and monogram which we never ask for. I guess this part was my fault, I trusted them so I made the payment even thou per our contract I didn't have to. Then I got to meet with DJ Tone via zoom. He was 35 minutes late to the meeting. I took one hour off work to schedule this call. Thankfully my fiancé have time to stay longer on the call. My first impression of DJ Tone was beyond bad. DJ Tone showed up on a call looking like he had just smoke a big joint and we woke him up from his nap and he's doing us a favor. Now before you come at me about smoke, I don't care, smoke, drink whatever you need to do but when you show up to a professional meeting, being high is not acceptable. We felt so uncomfortable. DJ Tone also look and sound so bored, not excited, not enthusiastic, he pretty much look and sound like when you drag a kid to a church...All he wanted to do is leave. Thats the best way to describe DJ Tone. But we didn't let that stop us from chatting with DJ Tone. We continue the meeting hoping that things will get better or DJ will show some sort of excitement in what he does for a living. NOPE. Didn't happened. Thru out the whole call, DJ Tone had no clue what was going on. We had already filled out the online form with all the details, but DJ Tone had just pull up the website and read up on it. We had to walk him thru E.V.E.R.Y.T.H.I.N.G!! Its like we are just hiring a person to press the play button. We had our second call, its the same thing. We had to tell him to write things down. My florist is more excited when I spoke to her about flower than this guy who supposedly a DJ. He should be excited....I can't imagine having a sleeping DJ, who also look high and lazy and does not sound fund whatsoever at my party. I thought these are the professional, but I was wrong. I quickly asked to cancel and per our contract is we cancel within 30 days of the event we will not get refund back for our retainer fee which is $150. But apparently, the manager couldn't even find anyway that says the remaining balance will not be refund if we cancel with 30 days of the event. She kept referring to the same thing where it says the retainer is not refundable if cancel within 30 days of the event. I wrote a long email explaining and everything and the response I got was " Ok, we'll go ahead and cancel that for you. I'm sorry you didn't have a good experience. I wish you all the best and a beautiful wedding, Eddie" The main reason I chose this company was to work with Pete. He was very nice and sounded like he knew what he was doing. If I had met DJ Tone, I would have never sign any thing. I would rather have no DJ at our event. This company is a joke. Be sure to read everything on their contract and DO NOT make any payment unless the contract said so. These whole thing was a scam. They pretty much scam us $1600. We ended up getting a different DJ, a real professional who we didn't have to lift a finger or tell the DJ to write anything down or to wake up during our meeting. Pay more for a real professional DJ and avoid this company. Planning a wedding is stressful enough, don't let finding a DJ adding to your stress. NW Event Sound is a TOTAL SCAM. read more

My entire ceremony was ruined by the DJ playing the wrong songs, music cutting in and out, etc. Our reception entrance was over an hour late because he didn't know what he was doing, and they didn't play any of our songs on the list we provided them. I was then promised a refund but after following up, I was basically told that they didn't believe me, none of it happened (even though I had video evidence as well as emails written to the company supporting my claim from other vendors as well as guests) and that they would not refund me. We didn't even bother going through with having the video of our wedding put together because the ceremony was so horrific. Very disappointed and cannot believe I paid for this. I'd like to add that Pete was amazing - the only good part of this company. However it sounds as though for whatever reason he is no longer with the company and the person that I've communicated with since has been rude, unprofessional, and entirely difficult to talk to. read more

I was treated so poorly by these folks. Our wedding reception got cancelled due to covid and Pete and I had in our contact that in that case with enough notice my retainer would be refunded. When cancelling I talked to Pete who enthusiastically said of course the retainer would be returned and that it was actually against state law not to do so. He said he'd get it to me in a few days. That was back in August. I called him multiple times to check in on the status of the refund, waiting enough time in case there were issues on his end. I sent emails. Nothing, no response. I finally called a different company number where Tony(?) told me that Pete had left the company which they bought from him and they didn't have my retainer. I was shocked. Since the contract was still with NW Sound they said they'd arrange for a refund but it might take a few weeks . That was in September. Same situations. - called a few times, left messages and no follow up at all. I understand covid has been hard on businesses and can put them in a tough situation. But I don't appreciate being lied to repeatedly about what actions will be taken and then outright ignored/avoided. I am just so thankful I didn't end having these folks as my actual DJs at a party because I can only imagine how poorly that would go given their poor communication and lack of professionalism in this case. read more

TAKE YOUR HARD EARNED MONEY ELSEWHERE!!! I had been going back and forth with myself for months about whether or not I would post this review, but seeing as how this company completely SCREWED over multiple people after they screwed me over, I would think it would be a huge disservice for me not to say anything. I had a two day wedding in September. The wedding I had hired Pete for was going to be on a Friday. The only reason I decided to go with this company is because he DJ'd for my sister's wedding and did a good job, so I decided to give him a chance. The Wednesday before the wedding, I had a video meeting with Pete going over all the details of the wedding. There was a lot of traditional non-american music being played so I was super specific on my spreadsheet that I sent him of when each song should be played and for how long. He assured he me had all the music downloaded and ready to go and was so excited for the wedding. So Friday comes and as I am in the makeup chair getting ready, I get an email request for someone named "Ed" to share my music list on Google Drive. I'm thinking okay, maybe Pete is bringing an assistant? I share the music list and don't think much of it. Mind you, this is approximately 4 hours PRIOR to the start of the wedding. So imagine my surprise when I get to the wedding and at first everything is going okay but as soon as the main ceremony ends and everyone is getting ready to eat, I hear the music for dancing being played instead of the music for eating. I go over to let Pete know it isn't the right song only to see two other men. I was like "Ummm, who are you?! Where is Pete?" They tell me he had an emergency. So I ask do they have all the music and they assure me they do... The night literally went downhill from there. As I am in the back changing for me and my husband's reintroduction, I am hearing the music cutting in and out and commercials being played overhead....meaning they legit were playing music from YOUTUBE! How unprofessional! Good gracious, At least get the YouTube Red free trial to avoid all of that! I was in the back room crying from complete embarrassment. Nothing is worse than spending a ton of money on a wedding only for it to be ruined by music. It got so bad to a point that everyone was openly complaining about the DJ. Luckily, my brother salvaged the night by playing music from his Spotify that our guests enjoyed. I emailed Pete as I was on my way home expressing my extreme disappointment with his replacement and the fact that none of these changes were relayed to me prior to me arriving at the wedding. You know what I got back? NOTHING. So I called and talked to someone at the NW Sound company and they assured me they would look into it. Two weeks later? NOTHING. Now they were actively avoiding my calls! My mother-in-law then had to call and basically threaten them with legal action if they did not get back to me. Finally someone named Tony emailed me back saying that the Thursday before my wedding, Pete decided to SELL THE COMPANY to him but was going to do my wedding as his last gig. But then at the very last minute, decided to give the gig over to some other DJ and they didn't have all of my music downloaded! That was why they had to play some from YouTube and the other music kept cutting in and out! Not only that, they said they wouldn't be able to give me my full refund (only my deposit) because they were broke and Pete had my money. I CAN'T EVEN MAKE THIS STUFF UP. How the heck do you sell a company the day before my wedding and not even have the courtesy to call me and tell me that?!?! Completely unprofessional! Everything that everyone (who gave 1 star) is saying is completely true. I gave them the benefit of the doubt thinking that my situation was just an unfortunate one time situation. But the fact that they did the same thing to other couples, especially AFTER the dumpster fire mess they made at my wedding, makes me livid. Thank GOD I hired a competent DJ from another company for my Saturday wedding. AVOID NW EVENT SOUND LIKE THE PLAGUE read more

We hired Pete to DJ for our wedding. He was fantastic and I would both recommend him and love to work with him again in the future. He asked great questions, proactively provided recommendations and suggestions, but was also very flexible and accommodating. He was incredibly responsive and communicative, and a true professional. The rest of our wedding vendor 'team' really enjoyed working with him and several of our guests commented on his great music plays throughout cocktail hour, dinner and dancing. read more

Pete is amazing! I had talked with a few DJ services, and nothing came close to him. The cost was more than reasonable. He is very very responsive to emails and questions. He accommodated all of our requests and had everything I needed to make my wedding perfect. All of my guests complimented on how wonderful he was. My photographer even asked for his info for future brides needed services. Do not hesitate to email him for any event. Thanks again! read more

Tony, Or DJ Tone, did an unbelievable job at our wedding. This was the first time I had ever done an event and needed a DJ and choosing can be a bit overwhelming. My conversation with the NW sound team was wonderful and they made the process so easy. They were very communicative up to the day of our wedding. Setup was a breeze, and he made such an amazing MC! We hardly had to do anything, he was so attentive and understanding. I have referred them to quite a few people so far as well, everyone had such a great time!! read more

We had a great wedding, but the DJ did not contribute at all to making our day special. At least one thing goes wrong at a wedding, and for us, that was NW Event Sound. And while it didn't "ruin" our wedding, it left a sour taste in our mouths and we wished we had hired someone else. We spoke with Pete leading up to our wedding and was excited to use his services. A week before the wedding, he got hurt and called us to tell us he found a replacement. We get it, life happens. His replacement was an employee, Ed Morris. He brought lights, all of his own equipment, dressed professionally. Where things went downhill was when he actually started DJ-ing. The songs we requested through their own dj portal were not played, and a bunch of random songs no one knew kept getting played. This killed the dance vibe. Also, when he announced what was happening next during the reception, he didn't speak clearly and no one could hear him or knew what was next on the agenda. Pete assured me they would sync up with the photographers so that no special moments would be missed, but that wasn't is the case. The worst part was that the music kept stopping abruptly, completely killing the vibe. My wife's bridesmaids and friends planned a surprise choreographed dance and was a huge surprise and wonderful! And about a minute in, the audio froze completely. Ed kept trying to replay it but it kept freezing at different parts. Finally, a bridesmaid used her own phone to get it working. Everytime the music froze, you could feel the tension in the room build. Our guests would groan and sigh when the music stopped and it was embarrassing. It boggles my mind that the person we pay to do one job of playing music, is not capable of doing that job. My brother with spotify would've been better. We reached out to Pete, Ed, and Tone (the boss) after the wedding to get feedback, but we have heard nothing but silence. No answer or apology. I do not recommend their services. Luckily, we can joke about this now, but the butt of the joke is NW Event Sound. Our friends tell us, "your wedding was amazing! Except for that DJ!" read more

Pete and his assistant were very organized, experienced, very quick to responding back to our questions and everyone loved his song selections. He made our experience at our wedding such a breeze and that much more wonderful! We would highly recommend him to anybody! read more

I would very highly recommend Pete and NW Event Sound. He communicates great and responds very quickly to emails. We hired Pete for our wedding and he did a fantastic job. He was at our venue for quite some time and did not charge by the hour. The night went off almost Completely perfect. I wanted to give a 4.5 star rating but the system won't let me. Thanks Pete for helping make our night to great! read more

Had an amazing experience working with NW EVENT SOUND. DJ Pete was super organized, friendly, and talented. It was great as a bride to have one thing I didn't need to worry about at all. Highly recommend working with them! read more