As a property owner who lives out of state, I've been fortunate to have such a positive HOA…read moreexperience. Prime HOA has ensured that my property in Seattle is well-maintained and that all community standards are upheld, without me needing to worry about a thing. Communication is always clear and timely, whether it's for regular updates or addressing any concerns.

10/10 recommend Brian! I was an incredible experience that went flawless. After using another…read morecompany for years our community hesitant about the transition. Our transition went smoothly and we had full transparency. Thanks again for all of the top notch help!

I would give them a zero rating if I could. Worst property management the leader is so…read morecondescending and rude thinks they know everything about every subject extremly dismissive. They do not forward emails to board members they respond on the HOA Boards behalf so board members are clueless this is how they maintain control.

Warning to all!! Stay away from this company as an HOA management company for condos and…read moretownhouses. 1. They do not even do the bare minimum to keep up with mandatory laws. 2. They miss payments to vendors leading to costly fees. 3. They do not follow the contract of their required duties to notify owners who are behind in dues. 4. They do not follow the CCRs/Bylaws and their own signed contract when it comes to making payments. 5. Rarely will they return a phone call. 6. They do not work with the HOA to set up a reasonable budget and plan for reserves. And all the above is just a start. They know how to collect their monthly charges and they never miss those, but when it comes to services, I would suggest stay away from Port Gardner and either self-manage or find an alternative company.

I received prompt, professional service from this company! They seeded the areas which they had to…read moredig up and were very polite. When I called and requested an adjustment to the work, they came within the hour! The equipment used was first rate and state of the art. Good people!

Seattle is a tough area. As someone who can usually do any home project themselves, but doesn't…read morehave the time, I am often disappointed in the results. Usually I end up redoing some aspect of a job. These guys were excellent. I'd definitely hire them again and I can't say that about many companies I've worked with in Seattle.

This company is dysfunctional. They were slow to respond to various needs in our community. The…read moremanagement was argumentative and rude and often seemed uninterested in actually helping my us manage our property. We decided to part ways and the management at HOA advisory group acted like it was personal rather than a professional circumstance. Our new management company is still waiting for HOA Advisory group to provide financials for the management transfer and it's been 6 weeks since the official transition. I would avoid this company for your property at all costs.

One word: Atrocious. 0 out of 10 do not recommend. I am the HOA Board President of a 168-unit…read moreproperty in Kirkland and we spent the last 14 painful months with HOA Advisory Group. Before considering them for your Association, I strongly urge you to contact me directly so I can share my personal experiences in dealing with this company. I can be reached at lisa.puliafico@gmail.com or at 206-724-2655.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Buying our first home felt like it could be overwhelming, but working with Jen made the entire…read moreprocess comfortable and stress-free. From the very beginning, she listened closely to our concerns and truly understood what we were looking for in a home. Every question we had was answered with patience and clarity, and every step of the process was explained so we always felt confident moving forward. What stood out most was how Jen not only met but exceeded our expectations--she found us a home that checked every box on our list. Her professionalism, dedication, and genuine care for our needs made us feel supported from start to finish. We are beyond grateful for Jen and would highly recommend her to anyone looking to buy or sell a home. She turned what could have been a stressful experience into an exciting and enjoyable one, and we couldn't be happier in our new home!

Jen was professional, responsive and diligent in helping me prepare my mother's home for sale and…read morethen getting the home sold for cash in eight days for an amount significantly more than expected. I live out of state and one of the reasons I picked Jen to represent my mother was Jen's experience with the situation I was in. Jen did not disappoint me and the overall experience was very positive.

Follow through is zero. Accounting for how HOA money is spent is zero. HOA meetings and minutes for…read morethose meetings is zero. Lip service 100%.

Do not, under any circumstances, hire Impact Association Management at 9506 4th ST NE #101 Lake…read moreStevens, WA 98258. They have cost our building a lot of money, and pay themselves outrageously for small jobs that should be covered by the contract we had with them (for instance, I believe it was $50 to mail a letter). I don't trust them, I think they are unprofessional and do a terrible job overall. Some examples: they rarely respond to emails or maintenance requests, and even if they do respond, the problems remain (for instance a hole in our laundry room ceiling remains after 8 months and multiple requests). They were almost always unavailable at HOA meetings, and did not have the answers to longstanding questions even when they WERE present. They were completely useless when we needed a new roof. Equally useless during a small claims court trial. Terrible at sending out info to the community and when they did it was incorrect. When they "fired" us, they closed all the open maintenance tickets but the work was never actually done (see hole in laundry room ceiling, above). It turned out they had not paid many of our bills resulting in crazy amounts of fines, and they did not do our taxes so we had to file an extension at the last minute. All in all, I repeat, do not hire this company. It will cost you money and be a horrible experience along the way.

Our HOA board met with 3Stripe in our search for a new management company. Of all the companies we…read moreinterviewed, Oliver at 3Stripe provided the most systematic approach to property management. Rather than individual account managers with their own style, 3Stripes invests in systems to help the board make decisions, plan for maintenance, and track requests from residents. I'm confident Oliver can work with any board to ensure smooth operation of the HOA. While ultimately our small HOA decided to go with another company that was a better fit, we would recommend 3Stripes to HOAs that would benefit from Oliver's systematic approach, professionalism and experience.

I have had an extremely disappointing experience with this HOA management company…read more Our insurance claim, which stems from a leak in our condo, has already been approved by the HOA's insurance carrier, and the insurance adjuster has been ready to move the claim forward. The only thing holding up the process has been the management company's failure to provide the information the adjuster has repeatedly requested. Despite numerous emails and phone calls from both me and the insurance adjuster over several weeks, communication has been inconsistent and follow-through has been virtually nonexistent. We were told new staff members would be taking over the claim, but the delays and lack of responsiveness continued. Meanwhile, my tenants-including two newborn babies-have been forced to live with a temporary post-mitigation setup while we wait for the management company to act. This unnecessary delay has caused significant stress and hardship for everyone involved. I understand that staff changes happen, but homeowners and tenants should not have to suffer because of poor communication and lack of accountability. I hope the company improves its responsiveness and claim handling so others don't have to go through the same experience.

We had a great experience working with R&L Windows and Tasha through the whole process of…read moreinstalling a new exterior door at our house. We contacted several businesses, but not many of them were willing to work with city permits. Tasha took full ownership of this for us and did a great job. She was also very good about communication and was proactive in keeping us updated on the process. We also appreciated the transparency throughout. The final project team who came to our home were also a great bunch of guys who all seemed to have worked together for a very long time, and did a solid job. We got exactly what we were hoping to get from this project. Would highly recommend Tasha and her team for any door or window installation and GC work.

My experience with R&L Windows really couldn't have been any better…read more My general contractor had given me a quote for windows and sliding doors which seemed decent, but a little high. I reached out to a few different window providers, and R&L Windows was one of them. R&L reached out to me in record speed. They provided a quote which BEAT the GC's quote, and even followed up with me directly on my phone via text messages (which I really loved). They were incredibly communicative (in the best, most respectful ways - not overbearing), and listened carefully to exactly what I needed to ensure nothing was missed. I can't recommend R&L higher. Fantastic people, fantastic products, fantastic service, and world-class communications. My wife and I didn't replace all our windows, but if we need to upgrade or change any in the future, R&L will be our first pick. STRONGLY RECOMMEND!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

I had a great experience working with Maple Leaf Property Management. Katie was professional,…read moreresponsive, and a pleasure to work with throughout the entire process. She did an excellent job coordinating repairs, painting, new carpet installation, landscaping, and preparing the property for new tenants. Communication was always prompt, and I felt well informed every step of the way.