I went this morning looking for an empty box to ship an electric piano to my brother. Told the gentleman behind the front desk what I what I was looking for and without hesitating he helped me. Didnt act bothered in fact he went out of his way to help me. He got me an empty box, simple. If he was that helpful and I wasnt there to buy anything I have to believe he would be a good person to buy an instrument or whatever they have to sell. Very positive experience, rare nowadays. Dave read more

Nice try, you had my gear for many months AND I provided ALL of the replacement electronics which you also did not return to me. I am considering small-claims court for this. You have an opportunity to correct this matter and possibly receive future business from me, otherwise I will tell all my musical associates to avoid NW Music as well as pursue other legal remedies. read more

The selection was amazing and the staff was very kind. I have nothing negative to say about it. If you are looking for a good acoustic or electric guitar with a markdown this is the place I would recommend. This was by far my favorite music store I have ever been to. Thank you NW Music for giving me such a positive experience. read more

I went to your store on 2-13-24 in the morning to get a Taylor cleaning product. Walked in the store and was not even acknowledged by the two people behind the front desk. One was having a personal conversation with two men at the front counter. The other was just sitting there. Myself and my husband were walking around the store looking for the product. The entire time the workers were carrying on their personal conversation. I found the product and went to the front counter to pay. I stood there and both men still carried on their personal conversation as if I wasn't there. I finally said "can I pay for this?" He turned and looked at me like I was bothering him. The only thing missing was an eye roll. He never stopped having his personal conversation while I paid. If this is your service I will never go back to your store for any of my needs. read more

Very nice service and found exactly what I wanted! They have a huge selection of instruments and accessories.

I had my bass repaired and it's lost it's sound it used to have nw music center who I volunteered for in high school now just ruined guitar for me after they lied about me when I was in highschool volunteered for them they don't know how to fix guitars cuz now mines messed up and ik how to recenize the tone in my four string red and black Ibanez guitar bass ty alot worthless company ever I have rated y'all one star in picture is the guitar string that's now worse then ever after repair read more

NW Music - Guitar Stores Near Me - Coeur d'Alene, Idaho

They are ok; I unfortunately have been quite disappointed in their customer service. I still buy from them because I have no other available options. In person they are ok, but if you have an issue with a product from them getting that resolved is not super easy. They sold me a bad product and I had to have a replacement right away. I drove over an hour to try to get to the store but realized I would be 5 minutes late so I called but they wouldn't wait for me. Since it was a product they just sold me that was frustrating. read more

I am a guitarist, pianist and vocalist who buys supplies here. I have no relations or affiliations with the owners. I occasionally stop at this store and have made a few purchases here. The have pretty decent prices for the brands that the carry. I wouldn't buy a guitar here unless you are starting out and want something cheap. I bought my daughter a lower end electric bass and practice amp here and it was a good deal for the price and quality. They bundled me a case, amp and bass for a lower price, so they will work with you. They do have a nice sound room that you can try out the acoustic guitars. That is nice so you don't have to hear all the other noise in the store. If you want better guitars, I would go elsewhere for higher end quality. The have an ok selection, but if your a die hard Martin, Ovation, etc., person, they don't carry anything like that. Their prices on strings are ok...about average. It's not the selection that guitar world has, but you'll find an acceptable selection of Elixers, Martin's and such. Cords, adapters, and accessory selection is pretty good too. Better than most stores in CdA. Prices are fair for the quality. The cords I bought over a year ago are still working great and my stuff gets banged around quite a bit. They carry a nice selection of Yamaha electric pianos and occasionally have a few synths and keyboards. I noticed that they have a nice selection of band instruments and supplies. I lm pretty sure they do rentals too. They do have percussion supplies as well. I'm not a drummer so I can't comment on the quality. The sheetmusic selection is really nice and I have bought quite a few music books here. They carry fake books, compilations, artist songbooks and even instruction books for anyone who wants to teach or learn music. The staff are helpful too. If they don't know the answer to a question, they will find someone else who does. I needed help with some microphone issues and they gave me some advice that fixed my problem. When I bought my kids bass, they bent over backwards to help us with that as well. They offer a wide range of services like music lessons, instrument repair, sound system evalutaion, audio/PA system installation repair, upgrade or will refer you to other audio techs for advice. Overall, my shopping experiences at NW have been very enjoyable and I will keep going back. read more

Stopped in for some picks and took a look around. Friendly. They have everything you need to get started, some beautiful instruments to take it to the next level, and the knowledge to keep going from there. read more