The woman that checked me in had a bit of an attitude, I guess I interrupted her not having to do…read morework because talking behind the counter to her co-workers, she was laughing and enjoying herself. The guy doing my MRI's who I had once before whose name is Peter, is an absolute sweetheart. He was just over the top accommodating because I need to be comfortable lying in that machine for an hour and he made sure that I was.

They are reliable. Jen is very experienced and does the job without causing pain. (6 Ohio drive…read morelocation).

This imaging center is huge, parking lot is hug, and the gave free valet parking…read more Finding my way to section D and checking in. There's a little rough spot with check-in. I by- pass the check in booth because no one was present so I went to the counter and was to go back to the booth. The lady at check in had just returned and she tagged if she could help me and I told her that I had to check in and she got a little rude. Her reply and tone was, I'm helping two people. She could have stated that she will be with me in a moment, a much better reply! I went back to the front desk as I was summoned from the person that sent me a way and he was kind and pleasant to deal with. After check in I dealt with the techs. Tina was the first, giving a mammogram it was a strange experience for me e as a guy but I made it through. Jesse was the sonogram tech. Very pleasant experience and both were giving me information as to what was about to occur. I had to do an chest X-ray and that also went well. I didn't get the text name but he was very apologetic for the delay in the waiting time. He didn't know that they put out charts in door rack. The facility is emaculate and very much in order. All of the other staff that I dealt with were professional, and compassionate.

Breast imaging got a makeover it turned out to be very nice quick experience. The staff is always…read morenice when checking in. When scheduling a 7:15a appointment there is never a long wait. The seating area is nice and comfortable it doesn't feel like your in a doctor's office they have a coffee and tea station for the patient's. I like the hallway pink decorations. The staff always verify your demographics and asks it you need assistance. Also a nice pleasant experience.

My primary doctor no longer has X-ray in the office. Now you go up to the 3rd floor, wait for the…read moretech to call your name(there's no receptionist). The tech that I saw is very friendly and personable. Honestly, he should be working in a pediatric facility. I had many x-rays as a kid and if he had been my tech, I would have felt much more comfortable. You can hear his laughter from the waiting area.

Unfriendly staff and they never answer the phone or return calls.I have been to them throughout the…read moreyears and the professionalism keeps getting worst. Stay away.

If I could give ZERO stars, I would. They have no concept that a patient's time is important;…read morethat's why we make appointments. Told me they were running a little late. I had a morning appointment and did not get out of there until dark. I kid you not. They suggested I go do some other stuff and come back. Can't say the people there were nasty or unfriendly, they just need someone to manage the place professionally. They took walk-ins off the street over people with appointments. It's not like anyone appeared to be having a medical emergency. That would be understandable. Then they said they had a grown man who kept moving inside one of the machines. Ok, fine. Tell HIM to come back another day. Don't keep other patients waiting ALL day to accommodate ONE person.

I came here for a serenity scan at 14 1/2 weeks for a piece of mind and Iris is just wonderful. I…read morehad an amazing experience. She is so patient and kind. I will be returning!!!! 5 stars all around!

We came here today for my serenity scan at 15 weeks for peace of mind and I am so happy that I…read morefound this place! I was greeted by friendly staff and warm atmosphere. Everything was clean and relaxing space. My tech took her time trying to get the best angled photos of the baby. I can't wait to come back later in my pregnancy for 4D scan. I highly recommend.

The wait is always ridiculous and I find the Dr to be impatient and unprofessional. As I write…read morethis, I've been sitting here for 50 mins waiting in the reception area, yet they have the nerve to text me 45 mins before my appointment to see if I'm here yet.

They got me in and out quickly. Staff is fantastic and very caring…read more Plus the robes are nice and cuddly!

This NYU Langone Radiology Center is easy to find and has a parking lot. This location feels…read morewell-maintained, safe, and well-resourced. The facility is bright, clean and modern. The staff members are welcoming and friendly. The care team here is patient, kind, reliable, caring and understanding. About 90% of the patients here are White, 2% Asian, 5% Hispanic, and 3% African American. Around 70% were born in the USA and came to the U.S. before age 12, 80% came from highly educated families, and 70% are financially well off. The place was busy but quiet. You check in either on the kiosk or with the receptionist. I started to check in with the front desk who was friendly. After checking in you just wait to be called. Most of the time they are on time. Even when they were behind schedule, I had to wait for a little while. When you get called you go to a room to be prepped for whatever imaging you are going for. You wait in that room until they are ready to do the imaging. Everyone was attentive and accommodating. I am pleased with the quality of care here and feel comfortable coming here. The Radiologists look at your images thoroughly. Even though I am the only Asian person here for the majority of the time, I felt welcomed, safe, respected, and supported, especially as a person with a disability in that environment. As a person with a degree who values quality Healthcare, I highly recommend this NYU Langone facility.

The portal was a breeze! i was able to schedule my appt via the app. You can even check in and…read morecharge the copay on the app so no waiting in line. Mia did the mamogram and she was gentle and professional. Dana did the sonogram. I asked her why both and she was really patient to explain it (in plain terms). There were other reviews that complained about the cold gel and the lack of wipes. Dana made sure that the gel was not too hot and gave me wet naps and paper towels to clean up. Easy peasy! I love Northwell Hospitals, but I love EVERYTHING else at NYU Langone.

Appointment was messed up. The entire Front Desk Team worked TOGETHER to get me taken care of. They…read moretook initiative, were pleasant and professional. The Tech was swift, knowledgeable and ensured I understood every procedure beforehand. All of this is why I will continue to return.

Impossible to call any unit!!! I am done with this company . They lost my business . Impossible to…read moretalk to a real person

They're always accommodating when you need an emergency x-ray or cat scan. All employees from the…read morereceptionist to the technician are always polite.

While the people at the location were very nice, getting the results were not. Two weeks after the…read moretest my doctor tried to contact them for the results but was unable to reach them. I waited 45 minutes to get through to them and was told that it could take 3 weeks for the results I then told her that I had been given a paper that said two weeks. She pointed out that it was just two weeks. At that point I had enough and told them to get the results to the doctor and hung up. I will not ever use them again as this is the second time I had trouble getting results.

Had an appointment on Labor Day for first appointment. I received a confirmation and reminder…read more Arrived and the office was closed. Waited 20 minutes no one came. I called general customer service which said today is a holiday. Another patient was also waiting. I guess Bioreference hasn't figured out not to schedule appointments on holidays. Will never go back!

I don't normally leave bad reviews anywhere, especially if it's just one person working I…read moreunderstand it can get hectic. but this place is absolutely terrible. Not only was there only one lady working but she kept messing up patient information when checking them in which led to me sitting there for almost two hours only for her to tell me I couldn't have my exam done because they were closing even though I made my appointment an hour and a half before they closed. I will never be coming back to this office and I recommend you stay away!