I had the pleasure of meeting Debra, for breast mammogram, at the Lawrence location. First to…read morecommence, I lovelovelove this company, I will always use their facilities- awesome front desk staff, clean, professional, and helpful! Debra was delightful, gentle, caring, yet direct- did her job and I felt comfortable under her care. And secondly I will do free advertising forever, love the gift bag and pen. Victoria did an awesome job with my sonogram, and Shermaul was equally wonderful with printing my prior reports. As you can see, I value quality healthcare services! Thank again'

This is a great place to get all MRIs and x-rays done and the staff is easy, personable and…read morefriendly. Any extras needed, they are happy to comply and accommodate. This is a nice facility that is convenient for where I live and I will use them for all my MRI needs.

I was referred here by my pt/rehab center and that review they had on here had me hesitant to come…read morebut luckily my experience was the complete opposite. Initially I had to call and move around my appointments and they were very helpful over the phone. I came in last week for my first set of MRIs and was a little annoyed after arriving the 15 minutes early and still having to wait 45 minutes to start my MRIs. That's why they lost a star because one thing I hate is waiting. Especially if I come in early. Today I did X-rays and MRIs and this experience was great from start to finish. They brought me in on time and everything was done quickly and I was out in a little over an hour which is normal for all I did. The technicians are nice and helpful. They told me they will send my results over to my doctor. If I want a copy then I can come in and pick them up. All in all, I would recommend them.

The women at the front as a whole are very rude. Prior to me even coming in I was told on two…read moreoccasions to call back because it was only one person there. I work in the medical field and for sure that's not something you express and definitely not with an attitude. When I finally got through at a later date I just seen that the workers are not friendly people and I wonder if the owners know that they aren't. Sometimes I wonder if people are greatful to have job but I guess people forget and take the people for granted that actually play a role in keeping them employed. My main point is just simply RESPECT

My mother had a very disappointing experience at Lenox Hill Radiology on March 27, 2026…read more She arrived early for her 7:45 AM brain radiology appointment (at approximately 7:15 AM), yet was met with a receptionist whose demeanor was dismissive and unprofessional. Despite being present ahead of her scheduled time, she was not properly assisted or acknowledged in a timely manner. In a healthcare setting, professionalism, courtesy, and clear communication are essential--especially when patients may already be feeling anxious about their appointments. Unfortunately, that standard was not met. This experience reflects poorly on the level of patient care and respect that should be expected. I strongly encourage management to review staff conduct and ensure that all patients are treated with the professionalism and attentiveness they deserve

So, I must admit the reviews of this place had me a bit skeptical and bracing myself for an…read moreunpleasant. Well, I am here to say my experience was phenomenal. Appointment was at 7:45AM for a MRI and a XRAY - both completed before 8:15AM. I am glad I didn't listen to the naysayers and drive to another location much farther. I am grateful and to add the technicians who did my scans were courteous.

I hate these kinds of visits, however it was actually very relaxing and Kristina brightened my day…read moreup with her smile! I highly recommend this location. The staff was wonderful! 91733641ninenine

This location is always busy but they go by appointment. The staff is friendly, helpful & very…read moreprofessional! The quality of care & experience shows with their personal one on one care that they exude. I've had many tests conducted at this location & it never disappoints as it's clean, close to work & the staff is always helpful! They make you feel at ease & gives you the attention you require! The online portal is also easy & convenient for uploading the docs, filling out paperwork before you arrive & viewing your report results! I've used it many times to show my PCP the results of the office didn't get it.

I am thankful this is where I was sent to have my biopsy. The women at the front desk were…read moresupportive before I even arrived. I had several conversations with them before the date of procedure and they answered all my questions and help me prepare mentality. The day of, they knew who I was and continued to be as equally supportive. I have to give a shout out to Ashley. Talk about the sweetest and went above and beyond. I rambled horrifically and Ashley was so understanding. She made me laugh several times to ease my nerves. When the ultrasound tech came for me Ashley instructed her to take her time and explain everything to me because I was nervous and she did just that. The ultrasound tech and the doctor were very gentle and understood how nervous I was and met me where I was at emotionally. So my friends and family were aware of me having this procedure but I snuck away and went to do it alone after all my love ones volunteered to go with me. When I left the exam room I found Ashley standing at the door waiting on me. She wanted to ensure I was ok and that everything went smoothly. That meant so much to me. As a woman I have never felt so much empathy from other woman like I had during this process. Luckily everything worked out for me...but the way I was treated I felt I was in good hands either way.

The staff at this location are caring and professional. Mirtha at the front desk helped iron out a…read moretechnical issue with patience and grace. Jenny was so compassionate and professional during the procedure, and after, and I'm so grateful for that. Really good people!

I went to S&P to get an MRI with my prescription. I asked the clerk if I can get a same day…read moreappointment them he asked the front desk manager which she insisted I wait 3 or 4 days to get an appointment and approval from my insurance which I did not need. I called insurance and they spoke to the manager at 150 Sunrise Highway Lindenhurst NY. and told her that I did not needed approval from insurance. Still manager said I Needed to wait. When a person is in pain just need support and I was in lot pain and that manager make my pain worst. I ended up going to Northwell in Bayshore and did my MRI same day. To the front desk manager at S&P have more compassion or get another job. Thanks someone in a lot pain in Lindenhurst.

Horrible customer service on Brentwood Road Bayshore . A very rude representative called me…read moreyesterday 10/31/25 claiming my insurance was canceled 1 hour after I had seen another doctor with the same insurance, she was rude and disrespectful towards me when I asked her to please call the insurance company which she refused to do thus canceling my appointment which was 2 days away . I will certainly be filing a complaint with her supervisor. I will never step foot in that dump again.

Impossible to get anyone on the phone. It's a nightmare. They do not check the answering machine…read more When I did finally get someone on the phone I was on hold so long it disconnected. I need to switch providers. They forget to send documents to insurance companies, and you can't get ahold of them to fix the problem. Long wait when you are in office, and Dr. Steiner isn't particularly attentive or considerate of your time. Go elsewhere. They won't give you test results, even negative ones, without an appointment you have to wait a long time for.

I went there 2 months ago, the office has a horrible odor. The doctor and his staff are far from…read moreprofessional. The place is a bad joke.

Great experience for those with claustrophobic issues. You sit upright. I was given ear plugs for…read morethe noise and I had a t v to watch, time went so fast. It was over quickly. The tech did a fine job explaining what was going to happen. The office staff courteous.

My appointment was scheduled a week before for 12:15. I got there 15 mns earlier, at noon, I still…read morehad to wait for 1pm, past my time, to be seen. My poor husband came with me at noon, his appointment was at 1:45. They told me his appointment was moved up to 12:45. Can you beleive them, they finally took my husband at 3pm!!! Worst place for mri, scheduling is awful. So not organized!!!! They are running behind all day!!! 1 hour behind, that's all they say to everyone!!! They have no respect for their patients!!! People are sitting there hungry and upset!!! Bad administration & scheduling!!!

I've been coming here several times now for back pain. Each time when I arrived, the staff was very…read moreprofessional and even offered me water. It was a quick 5-10 minute wait to get imaging, I spend it usually munching on free snacks in the waiting area. The MRI was state of the art, and I got my imaging without a hitch. The the care from the medical staff was amazing each time and they were able to answer any questions I had. I got my results two days afterwards. Just make sure that if you are sending your results to your provider, have the CORRECT fax number or else there might be delays. Overall, out of all of the places I've been to for imaging, I recommend this place the most.

Never on time for schedule appointments 4 times 2 hrs behind…read more Staff members sarcastically nasty. The star is for the office being clean, because you're unable to post w/o giving one.

If I were able to give less than 1 star I would. The facility was 1. Not clean 2. Freezing cold In…read morethe middle of December. My appointment was for 12pm, and I wasn't called into a Room 1 hour and 15 mins later. I asked the receptionist about how long will everything take because I had another appointment to get to; he stated the entire visit should be another 20 mins. I then waited in a makeshift exam room/ storage room for another 35 mins where it was colder than the waiting room. At this point I couldn't take it anymore, got dressed and opted to leave altogether. The exam room was cluttered freezing and dirty. I told the receptionist I would like the copay refunded as I must leave to go to my next appointment. He gave me An email address lbacchega@usaclinics.com to inquire about the refund, no response. I called in, and forwarded it to cmolina@usaclinics.com, NO RESPONSE. I called in a third time! To speak to a manager, they hung up on me. The way this company is being run is like a circus. I would never in my life go back, even if it was free.

The wait was way too long. If you are going to come here clear your whole day. The staff is very…read morenice, but I was kept in a small room in-front of garbage.