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    NYAH

    3.0 (139 reviews)
    ModerateHotels
    Open Open 24 hours

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    Grounds
    Melissa R.

    I would leave 2.5 stars if that were possible, but it's not, and this experience was closer to a 2 than a 3. We had a "private room" that was basically a converted attic on the third floor of the third building. The staircase was so narrow that I'm amazed we got our suitcases up to the room. I didn't bother to take photos, but the room was pretty dumpy - cracked tiles and soap scum all over the shower door. You had to let the shower run for 10+ minutes to get the water remotely hot. The toilet paper was so cheapo, it was painful to use. On the other hand, the air conditioner in our room worked great - which was much appreciated after climbing up to that attic and sweating in the hot, smelly building. The pool area is nice, but one of the pools was closed during our entire stay because it was only half full. It must have a crack or something? One of the employees at the front desk is rather rude, acting as if you're bothering him when he's just doing his job. The others were okay, though. On our last day, the ceiling began leaking all over the stairs and second floor. We notified the front desk. When we returned, the "fix" was a caution cone and piles of towels on the floor. In short - if all you want is a "cheap" place to sleep in Key Westx, NYAH will suffice. If you want something remotely nice, look elsewhere.

    Mold above the bed
    Marlene A.

    The only reason they got two stars instead of 1 is because the staff was so nice at front desk. Our room was disgusting --room 216 filled with black mold and walls were all cracked. The bathroom was filled with mold. $725 for the most disgusting room and because New Year's Eve there was not another room. The manager never came out to talk to me. It's unfortunate because the grounds were beautiful and the breakfast every morning was great....I wouldn't stay in a mold infested room for free!!

    Cockroachs everywhere in room

    I would give those guys zero star if i could it was a late night i came in paid 200$ for just one night and found the room so nasty alot of black bugs made me itchy, checked out at 02:00am without getting a refund and didn't find any place to sleep Not recommended at all stay away from bugs. Edited: STAY AWAY FROM THIS NASTY PROPERTY; i had a conversation with that rude manager regarding my refund cause i didn't stay even for a minute he answered me " your case has been declined and i will call the police if you didn't leave right now " THAT'S FRAUD

    Breakfast
    Larry S.

    The good: Price point was decent. Staff was friendly. Pool was nice. The bad: No parking at all not even handicapped. Getting to the room was a nightmare with 2 very steep and tall staircases. Room was a converted attic. Had to literally crawl under the roof to get into bed. (See photos) Pool deck was poorly maintained. Hot tub had one working jet. 1 TV in the room and in the master bedroom. If you wanted to watch tv, it had to be done from the bed. With the room offering 4 adult accommodations, I expected more. Breakfast consisted of cold hard boiled eggs, toast, bagels, Little Debbie style sweet rolls, muffins, coffee, water, and apple & orange juices. We left and went out for breakfast. Area: 1.2 miles fro Duval (main attractions) and a $15 one way Uber trip. All in all, if you're looking for an affordable place to sleep, it's a good value place. If you're used to decent accommodations, I'd recommend looking elsewhere.

    Termites everywhere that made it into our luggage, our clothes and even into the seams of our luggage!
    Erin K.

    TERMITE INFESTATION!! I get there might be a few termites in an old wooden building but we had hundreds! They got into our luggage, our shopping bags, all over the floor by the window. It was disgusting! When we told the front desk the employee said there was a lady last week freaking out about the same thing. Why wouldn't they at least give us luggage racks to put our suitcases on so we didn't have to put them on the floor if they KNEW they had a problem?! When the manager, Michael Nicholas, came in and we told him, he was cold and snarky. Like he's heard it before. Not a problem solver. Would not refund us for the disgusting room they put us in. This place needs to be tented!! Or shut down.

    The lovely wall
    Carolyn T.

    Definitely "Not Your Average Hotel." This might be the worst hotel ever. Let me list all of the things that were wrong with the room I stayed in. 1.) Huge unbalanced bump in the floor (Looks like they're trying to make this hotel a cash cow and are building things completely wrong) Sadly I couldn't get a picture of this 2.) Sink won't shut all the way 3.) My personal favorite: When you shower, you will be welcomed by a lovely puddle when you walk out 4.) The shower is gross 5.) Cracks in the wall 6.) The mirror...I will leave pictures 7.) The doors to the balcony's are completely locked in such a strange manner 8.) I opened the fridge to find residue from a sticky substance on my hand Hmm...I'm sure there's more to add but I'll save that for someone else to review. This was a last minute booking and never again! You get what you pay for.

    Multiple pools, some of the room setups
    Hannah P.

    NYAH is just that-- not your average hotel. There were a lot of aspects I loved and a few things I didn't. NYAH is set up like a bunch of little houses put together and they all have their own rooms with card entry. It's half "hotel", half hostel. It's great for solo travelers because you can share rooms with other solo travelers and safe money. In general, it was one of the cheaper options for hotels in that area. Honestly, it was a really cute set up. Rooms all look different in shape, but they all a locker per person and bunk beds. It's very basic-- TV, plain beds, no decorations or anything but it was simple and sweet. You aren't going to spend your whole time in there anyway! You are provided towels, soaps and bedding. You can share rooms with others or get a private room. Rooms, like stated, are kinda everywhere and anywhere. Cons: 1. When we arrived a NYAH, we were put in a room that was literally in the lobby. Why they have this room is beyond me. It's the first door you see as you enter NYAH. It's "convenient" but loud and seems like you have no privacy. The front porch light shines through. One of the light fixtures were broken. It was honestly a bad room. Looking at reviews it seems like some rooms are better than others (including a lot of stairs which is hard if you have a lot of bags). But, they fixed our issue with the room. 2. There's only on call security it seems. It's Key West so we arrived back late a lot. No one was at the front desk including security. Our first day we arrived late due to delayed flights and we called to update them twice. They had security check us in but he told us he was at many locations and we will be there soon. So really, no security. The front door was always open regardless of time, even though there was a sign saying it would be locked and to use your key card to enter. Pros 1. Room situation. Thank you so much to the hotel staff (I believe her name was Raquel? She gave me her card and lost it). She helped us find a new room. It was an issue at first but she called the hotel manager for us and understood our concern about the room. She moved us to a 6-person room! It was quiet and perfect. She said there was very limited two person rooms so please keep this in mind when booking. 2. They have a bar! It's tiny and at the front desk but it honestly wasn't too expensive for Key West. 3. They have 3 pools (one heated) and a hot tub. It was nice!! There's a ton of greenery so just expect some leaves. That's another thing I loved is all of the greenery. It's gorgeous (i wish I took more pictures-- i added one that kinda shows it). 4. The location was PRIME. Everything we wanted to do was anywhere from 5-15min walk. They also offer bikes ($15 for the day or $20 for 2 Days) and we biked to the beaches. It was great location to Duval St. 5. It's modern/updated. It's honestly a good location for the younger crowds. A lot of bachelor and bachelorette parties. 6. They offer discounted Fury trips through their website. We did a glass bottom boat tour (seemed a bit kid-oriented but it was fun! They have a ton of other options too). Overall, I liked this location! I had no issues with staff and the second room was great. I'm only hesitant to book as a 2 person private room due to limited rooms and we could be stuck with that one lobby room.

    Our private little patio and bungalow style room.
    Larry M.

    First trip to Key West! Price - Weekday rates in May were about $500 including fees and over $1000 per night in weekends. Our room was around 200 square feet if that, included a Murphy bed, 2 sinks and a shower (very low water pressure), that's it. A little pricy for the accommodations. Amenities - Property came with 2 pools, one was heated. They offered cocktails from the registration desk for a fee and had a Starbucks coffee maker in the lobby which was nice in the morning. They also offered bike rentals for a reasonable fee. The modest accommodations made it difficult to justify the price. We moved to another hotel after the 2nd night.

    Try lugging your suitcase up this stairway. Yea- there are 3 more to go
    Dayna K.

    We travel quite a bit. Stayed in many rooms. This was one of the worst I've ever seen. We were given room 331. 4 flights of steps which were in poor shape ( no elevator ) we arrived to our attic room. The balcony has pieces of scrap wood thrown on it - no access- The bathroom sink leaked which flooded out the bathroom -the front desk was notified -there was also water leaking into one of the bedrooms - again not one care was given by management- . Because the room was in the attic , the mirror in the bathroom was all on a slant - so you had to bend backwards to see your face in the mirror. Master king bed was placed on a queen box spring . We slid off the bed when we sat at the end of the bed . Second bed was crammed into what appeared to be a closet . Impossible to stand up. So many issues and the staff was borderline rude . We needed towels for showers . The response "well aren't you checking out today ?" Does that mean we aren't allowed to shower ? 1 tv in one bedroom. Rusty micro fridge . A sad table with 2 very old chairs . Zero dressers or hooks - no closets-no storage . The bathroom door had to be slammed to shut correctly . Zero amenities in the room. The floors were slanted and bubbled. I could go on but you get the picture . We paid 750 per nite for this nightmare . I give it one star as that's the lowest i could go . Avoid this place at all cost . Find a park bench.

    This is a built in nightstand with a door that won't shut.

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    12 years ago

    This place went downhill fast when the new owners took over. I don't recommend it and I'll never stay here again.

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    10 years ago

    Best hotel ever!!! Wine and cheese happy hour was amazing! The staff was all super friendly. WE LOVE NYAH!!!!!!

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    10 years ago

    Fun hotel, clean rooms, great happy hour. Close enough to town to walk. The front desk staff was excellent. Great price for the rooms!

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    Ask the Community - NYAH

    If my party expands can I take an inflatable bed?

    No. Fire code regulations prohibit having more people in a room than the room allows for.

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    Review Highlights - NYAH

    The free wine and cheese happy hour is a huge plus!

    Mentioned in 3 reviews

    Read more highlights

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    The Saint Hotel-Key West

    The Saint Hotel-Key West

    4.0
    (169 reviews)
    $$$

    Recently stayed at this beautiful boutique hotel. Feels more like a bed & breakfast then typical…read moreMarriott property. Property does not have one consistent vibe, but it is closest attributed to South Beach/modern. Rooftop bar has live music in the evening and good drinks while overlooking Duval street. Breakfast selection is good, but if you are used to complementary breakfast through the Marriott status, then you are only offered eggs, bacon, granola, and toast. Sadly the bacon was stale (we were one of the first, if not the very first to order breakfast, so it being completely cold and stale tells me it's not from today). We asked for coffee at breakfast and were pointed to the coffee station on the front end of the bar. Just drip coffee, nothing special. No milk, alternatives or honey, just cream, sugar and stevia. That part could be improved for it being about $400-$500/night. The room itself is decorated well and clean. Plantation shutters look great, but they do let in light in the morning since hotel doesn't have any curtains. Walls are thin as we heard the phone ring, but turns out it was our neighbor.

    We haven't stayed here although the place looks awesome. Rooms open to the pool…read more We just stop at the bar, which is really cool looking. Stylish! But then they showed us their rooftop bar (live music!) that overlooks Duvall St. so now that's our go to spot to drink and people watch. See you there!

    Opal Key Resort & Marina

    Opal Key Resort & Marina

    3.4
    (96 reviews)

    We stayed her two night from 4/3/26-4/4/26 and loved it. The staff is extremely friendly and…read morehelpful. I like that I received a text from them early on our check in day and asked when we'd be arriving. We were a little early but our room was ready when we arrived. The lady working the front desk was very nice and check in was quick and easy. The guys working valet are top notch. They were quick and friendly. Even when I forgot to get something from the car and needed it again. I walked to it, but they offered to get it. The cleaning staff was friendly when we saw them in the hallways also. We book a King Pool view room and it was clean and spacious. It has a small fridge, coffee maker with pods, a pull out couch and 2 chairs at the desk, and a tv. The bed was firm but comfortable and the pillows were nice. The only thing I could see is the at the hallways of floor 2 needed some patching and paint at a few areas. We will definitely come here again on our next trip, soon.

    Zero communication among staff here. I had called to make sure we can book a day pass to go to…read moreSunset Keys beach. We've had had dinner at latitudes serval times and really enjoyed our evenings. We had confirmed we can book a day pass with Mariana at the gift shop. We enjoyed our morning then showed up at 2 so spend the rest of the evening to watch the sunset at the beach and the woman at the gift shop (wasn't Mariana) who was God-awfully rude said that that wasn't correct and all answers go through her even though I called and gave the name of whom I spoke with. Was just so unprofessional and insufferable. Thank God I stay with family when visiting because they shouldn't get a dime with staff like that.

    Eden House

    Eden House

    4.2
    (139 reviews)
    $$

    ***Buyer Beware*** This hotel is a scam. They advertise…read morerooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case.

    Left early, so did the woman in front of us. Paid a lot of…read moremoney for disappointment. No room service for the three days we were there. Our hot water did not work, the hair dryer made us lose power, I was a young girl alone in the room and the maintenance man asked me where I was from and started calling me beautiful which was uncomfortable for me. I brought all my dirty towels down after days without room service to the pool area towel dispenser and then I had to remove the overflowing trash from the room. The pull out sofa bed poked me in the back and was uncomfortable. Sand in between the blanket and the sheets from previous people I assume. Then we received a text at 6pm on a Saturday night asking us to be mindful of the guests below us to not move furniture? (We did not move any furniture so we were all very confused?) And we had not been in the room all day. This made us feel very unwelcome and sent us over the edge as we already were having a horrible experience. Had to ask for more towels because no room service. We left a day early to stay somewhere else. I've noticed all the good reviews were made during old management

    Marquesa Hotel

    Marquesa Hotel

    4.4
    (134 reviews)
    $$$

    Marquesa Hotel is a small boutique hotel in Key West. Our brief stay was lovely, and I'd want to…read morestay here again if returning! What I enjoyed: *Great location *Delightful, helpful employees *Neighboring restaurant Cafe Marquesa is fantastic dining! *Complimentary sangria at afternoon check in and coffee in the morning. *Beautiful pools, water fall garden and tropical landscaping *In room dining available. *See attached Hotel information photos.

    If you are coming to Key West and want a place that's close to the action yet feels quaint and…read morequiet. This is your place. The lobby feels inviting and warm. They had fresh water and a welcome sangria as I checked in. *They have daily coffee in the morning and cookies and iced tea in the afternoon. The only thing missing is a happy hour with wine and cheese! I spent a lot of time trying to find the right room (online). Without being there, it was hard to choose. I chose a poolside room (shared balcony). I was given room 3 and I loved it. :) There is plenty of room for two people. The bed was so comfy and the pillows were perfect. They have complimentary water (2 bottles) in your room. They have a mini fridge and options to buy snacks and liquor. They have fruit infused water next to the pool daily. You will stay hydrated. There is an honor bar next to the water; which has a few pricy options for a beer or other canned beverages. I did see plenty of people have their own drinks poolside. So, outside drinks are allowed at the pool...but no glass. They have two pools. I preferred the pool towards the back. There are lush beautiful plants all around you and you'll often see little lizards scurrying by the pool. They did not have a late checkout for my room but they were nice enough to hold my bags and have use of the pool while I waited for my friends to arrive. I would stay here again but during high season, the rooms get expensive. I loved room 3 but would love to someday stay in the cute cabin looking rooms up behind the pool. They have a covered porch, sitting room m, and a large bathroom. Overall, the service was solid. The grounds of the hotel are lovely, the bed was amazing, and the pools were a lovely respite from the crowded streets and heat of the city.

    NYAH - hotels - Updated June 2026

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