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    NYC Pet Nanny

    4.7 (86 reviews)
    Open 7:00 am - 12:00 AM (Next day)

    Services - NYC Pet Nanny

    Dog walking

    Pet boarding

    NYC Pet Nanny Photos

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    Recommended Reviews - NYC Pet Nanny

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    Page 1 of 3

    Ask the Community - NYC Pet Nanny

    Review Highlights - NYC Pet Nanny

    Alexia and her team have been caring for my pup for about 8 years now and I couldn't be happier with her service.

    Mentioned in 68 reviews

    Read more highlights

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    Katie's Kitty

    Katie's Kitty

    (147 reviews)

    Flatiron

    We had an exceptional experience boarding our cat through Katie's Kitty. She is a timid cat with a…read morelot of fears and some very specific quirks -- like not being able to be left alone overnight -- that past in-home sitters have ignored, leading us to be stressed and upset on trips and our cat even more so. We haven't had a single trip that's gone without major issues because of sitter neglect and lack of care. We decided to try boarding to help with our cat's separation anxiety and we still can't believe how well it went. Communication and expectations were open and clear, and the sitter went above and beyond to make sure our cat felt safe and cared for, even with her timidity and fears. She did so much to ease her anxiety and help her in the stressful situation of unfamiliarity and interrupted routine. It was a dream come true to find someone like this. I was also reassured by concluding a contract with the company, which clearly stipulates all provisions of the boarding and when we'll receive updates/photos, etc. It eased our minds so much compared with past experiences when communication was totally sporadic despite someone living in our home. We will absolutely book through them in the future. Their professionalism and dedication were so appreciated!

    DO NOT USE THIS COMPANY. I entrusted Anna B with my two cats and she decided to have another cat in…read morethe home while sitting mine without telling me. As everyone who owns cats already knows, you cannot introduce cats like this. And how did I find out? The cat was in the background of the update photo she sent on night one. I insisted on a full refund and rightfully received it, but have heard absolutely nothing from management (Ed), no apology from Anna B who "didn't know what the big deal was" and got zero responses to my two emails. Very disappointing experience. I cannot speak for other sitters or managers, but based on my experience I'd recommend choosing another boarding company!

    Bark Ave Dog Walkers - Bark Ave Family

    Bark Ave Dog Walkers

    (59 reviews)

    Yorkville, Upper East Side

    I've been using Bark Ave for a few months now and haven't been able to rave enough about it! They…read morego so above and beyond and really care about your furbaby. I always get super fast responses through email so I'm comfortable knowing that they're readily available in case of an emergency. In case Rusty chewed up anything (he's 7 months old, you know how it goes) they helped clean it up and were totally transparent about it! They even replen his water bowl, etc. My Rusty always looks forward to his daily small group walks and I rest easy at work knowing that he's in great hands. The rates are also incredible- the quality for the amazing price ($12 for a small group walk, $22 for private!!) is unbeatable. 10/10 stars isn't enough!!

    Used their services regularly for our rescue mutt for about a year (2021-22). At first, Carole the…read moremanager was very responsive and helpful over email and our dog seemed happy with the walker, Darrel. The service we agreed upon was for Darrel to walk our dog and then put out his food and fresh water for him before leaving. There were frequent problems-- small at first-- with following the instructions. Darrel would forget to refill the water dish or would not close the refrigerator after feeding the dog (the dog food is in there). Each time we communicated the problem to Carole, she would tell us she'd remind Darrel but the problems continued. Once or twice, Darrel left our apartment door unlocked after walking the dog and bringing him home (luckily nothing bad happened). The final straw was that Darrel forgot to feed the dog a couple of weeks ago. We reached out to Carole to address the issue, which to us represented an escalating pattern of inadequate care for our dog and disregard of our simple instructions. Her response was that she "didn't like the tone" of our email, said that feeding and not charging extra for it was "doing a favor"-- charging extra to feed the dog was never something that was mentioned to us AT ALL throughout the course of the year we were using their services-- and proceeded to say she would no longer work with us. No apology, no attempts to make things right-- just an unwillingness to take feedback and accept responsibility when something that jeopardized the well-being of our dog happened on their watch. We have moved on to another walking company and are much happier with their services and willingness to communicate. The only reason I gave 2 stars instead of zero is because these mistakes didn't happen every time our dog was walked and there were some weeks throughout the year where everything went according to plan. Would very much recommend against using this small business since they don't take responsibility for their mistakes, don't respond effectively to requests to correct them, and simply terminate their working relationship when you point out flaws in their service.

    NYC Pet Nanny - dogwalkers - Updated August 2026

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