I have been taking my dog, Lily, here since they opened... and now I have two dogs that go to see Roger and the gang! They're both pretty shy and take a while to warm up to new people... but they don't hesitate or break stride when walking into Puppy Tale Lodge! They prance right in, which eases my mind and tells me just how kindly they are treated. And they have never ever gotten anything but fantastic haircuts. They even seem kind of proud when they leave! They smell amazing, too. I could not recommend them more highly. And Lily and Muffy do, too! read more

Puppy Tale Lodge - Lily - Pet Groomers Near Me - New York, New York

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This is a great find on the UESide that's got a super grooming team and you're care and concern for my blind senior terrier was super appreciated! Mister man looks like his handsome self read more

I tried to do business with Puppy Tail Lodge after hearing many positive recommendations. This review is not about their grooming services, but rather their customer communication. I called several times to schedule grooming for my dog and was told to check the website or that someone would get back to me. They took my phone number, but after three or four calls, I never received a response. In the meantime, I found another groomer who did an excellent job (you can read my review of them). Again, I can't speak to Puppy Tail Lodge's grooming quality, but their customer interaction and follow-up could use improvement. read more

Ellie gets the best haircuts here. Ellie recently had surgery and they are so sweet and gentle with her. As a poodle her hair gets matted pretty easily but they always do an amazing job at fluffing her out. read more

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Wonderful groomer+ such lovely staff! My pup adores the place - worth going crosstown!!

Everything about my experience was perfect--friendly staff, genuinely loving towards my pup, efficient, and a job well-done. I love that they allow the pups to run around while they wait. So happy to have found this place and highly recommend. read more

This business is wonderful! They are an amazing group of genuine dog lovers! I am fostering a dog who needed his nails cut and I was nervous to do it myself. D. could be reactive, especially around other dogs. Bruno immediately came out to socialize with him to make him comfortable before taking him to the back. He efficiently and lovingly clipped his nails, and D. was totally good! And (!) they thanked me for fostering and didn't charge me! Really so kind! read more

We love Puppy Tale Lodge! This place is a gem. The staff is unbelievably kind, caring, and patient. We love how they let our large dog roam around after his bath instead of keeping him crated up. He always smells fantastic after. They do a great job cleaning his ears and cutting his nails. You can tell they really care for the dogs and like what they do. Would recommend to all looking for any grooming service. We feel so comfortable leaving our dog here for a few hours. They offer optional payment through an app, and notify you when your dog needs to be picked up. Puppy Tale Lodge also ensures all vaccinations are up to date which we really appreciate. read more

My dog's favorite place! Whenever we take him to Puppy Tale he walks in, makes himself very comfortable, goes to each one of the staff for greetings and starts looking for a pup to play while waits for his appointment. Staff is very friendly, no crates, service is always great! read more

5 tale wags and a big lick from Molly! We love the wonderful grooming boutique and the friendly staff! Always a great cut and my sweet pup smells great after her puppy tale bath! read more

Puppy Tale Lodge - Molly after her Spring groom - Pet Groomers Near Me - New York, New York

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Outstanding! So kind and they do a great job with my dog. Thank you, Puppy Tale Lodge!

We love going to Puppy Tale Lodge! 4 paws up & a big tail wag! I've been bringing my dog Cody to Roger since 2020. I love the way Cody smells when he comes home. And, the groomers do a impeccable job on keeping his boarder terrier/lab groom to a neat "scruffy." I'm a dog behavior consultant & trainer and I recommend Roger to all of my clients. read more

I was a big fan of this place until recently. I brought my dog to be groomed and she was hurt. Had an actual hole near her neck. I was shocked and when I got home I texted several times asking for information so I could tell my vet what happened. They never responded! It was obvious that something slipped while she was being groomed. Luckily she is healing nicely and my vet feels she will be fine but told me to watch her. Accidents can happen but not owning up to them or not responding to my requests for a call, is inexcusable. When I picked my dog up she was traumatized and refused to walk. It took till the next day for her to act normally again. They are expensive, which I was willing to pay, but I will never set foot in that shop again. read more

It seems you took this as a bad review and it's not. It's intended as a good 4 star review with some commentary on things that seem like they could be different / better (in my opinion). However, none of the comments are even close to being detractors of coming back ... especially because the work you've done of the pup looks really, really good. As a matter of fact, I stated I'm looking forward to coming for a grooming that may be more difficult, which I know is bound to happen with a long haired dog, because based on the results that I've already seen it seems like you would do a great job and I can give you 5-stars and say this is the place everyone should come to (which is probably not a good thing for me since you're already always really booked which obviously means ). I will admit, i didn't recall the request for vaccinations so glad you clarified that point. read more

I brought my 1 year old Maltese (Lucia) to be groomed by Roger Banco, owner of Puppy Tale Lodge. He dematted her and after i picked her up, i had to bring her to Vet Emergency Group (Animal Hospital) for wounds on her neck that he inflicted upon her! Here she is under sedation as the Vet treated her wounds. A read more

Puppy Tale Lodge - Pet Groomers Near Me - New York, New York

They take care of my dog magnificently. They also allow a walker to pick up my puppy in the morning. Don't give 5 stars because they occasionally mix the leashes and I get another dog's leash when he arrives home. read more

Our pup Fitz had a great time at daycare! The owner and staff are very kind, and provide video/picture updates at daycare. Pricing is reasonable for the area, and I like the convenience of booking over text. Fitz will definitely be back! read more

Puppy Tale Lodge - Picture updates! - Pet Groomers Near Me - New York, New York

We used the Puppy Tale Lodge boarding service to travel back home for a weekend for a bridal shower. When we returned to pick up our dog, the first thing we noticed when we saw him were that both of his eyes were bloodshot red. The staff denied any events over the weekend and insisted that this is what they looked like when we had dropped him off on that Friday. However, we knew this was not true, because they had sent us a picture update of him with other dogs from that Saturday and in the picture you could see that his eyes were still white. We took him to the vet to be evaluated, and the veternarian concluded that the redness was not the result of irritation or an allergic reaction to products or another animal. Unprompted, she explained that this was from trauma and it something they seem often when dogs are yanked forcefully when wearing a collar or harness. When we reached out to them about this, they never responded to us or provided an explanation. We are extremely disappointed with their service, the lack of transparency on behalf of Puppy Tale Lodge, and will certainly never use their services again. read more

Unparalleled expertise for Bichon Frise grooming in NYC! My puppy, Bijou, is still young and she is getting used to the process of being groomed. Roger is patient, gentle, and clearly loves what he does. When Bijou became very matted from wearing a cone around her head after spay surgery, Roger took great care to demat her. He and his team kept me posted by text to let me know that she was tolerating the dematting ok and also how much it would cost. Bijou always leaves looking like a Bichon show dog, and the care and professionalism are top notch. I have seen several other breeds of dogs in there being groomed and all of them come out looking fabulous. If you want the best for your fur baby look no further! read more

This place has blown me away! The professionalism, the quality, the kindness has far exceeded anything I have received for my dog ever! The place is brand new, clean and bright. The groomer has gone above and beyond and I will be going here forever!! read more

Puppy Tale Lodge - After grooming - Pet Groomers Near Me - New York, New York

The staff is always friendly and my 7 month old Maltipoo puppy always looks incredible when I pick her up. They don't cage the dogs when they are finished so they are happy and playing when their grooming is done. I absolutely recommend Puppy Tale Lodge. read more

The staff was very courteous and accommodating dogs came out looking great I never seem to be very happy I would recommend them highly thank you read more

We love Puppy Tale Lodge and so do our dogs. They do a great job grooming and we love their doggy daycare and boarding. They really care about the pups. read more

I have been to numerous groomers and they dont compare to what Roger has created. This is heaven for dogs. The grooming service he provides is pure artistry. We send our dog for both daycare and grooming. I would not dream of going elsewhere. Every individual who works at Puppy Tale is kind, professional, helpful, joyful...they take impeccable care of my baby boy. Earl comes back full of life and looks perfect. Other groomers I have visited have not put half the amount of effort into their work. All of the individuals at Puppy Tale truly care about every aspect of their service. read more

They do an amazing job every time! They are respectful and kind. I am always pleased with the job they do!

Our dog is so difficult with the grooming process but we are happy we found a place that has the patience to handle our dog with much care and professionalism! Thank you! read more

This is hands down the BEST PLACE to get your dog groomed!!! Roger is extremely experienced, has the BIGGEST HEART, and is more than a dog lover- he really is a hero! My dog never liked going the groomer, but that changed since we started coming to Roger. Junior (my puppy) is way happier and looks amazing. Roger does a fantastic job at grooming Junior, and is so sweet and gentle with him. He really takes his time and does an incredible job; I can't thank him enough! I only want the BEST for my pup, and that's Puppy Tale Lodge! Don't think twice of bringing your dog here! read more

Puppy Tale Lodge - Junior post groom! - Pet Groomers Near Me - New York, New York

Our 2.5 year old havanese has quite a bit of anxiety when it comes to being groomed, which then gives me anxiety whenever it's that time. All the staff here were thoughtful and patient when it came to booking our apportionment and the actual grooming process. Looking forward to continuing to bringing him here. read more

Wonderful, kind and relaxed environment. My 4 month old puppy was calm and well groomed and I love that the staff consults with you upon arrival about what and how you would like your puppy to look. Milo (my puppy) was so calm after and so comfortable I will be taking him there for day care as well. Highly recommend! read more

Our very matted Portuguese water dog and our extraordinary knotted and matted Havanesse--my bad, not brushing regularly went in for haircuts and bathes--Roger couldn't begin to detangle and unmat so he had to shave them--after consulting--and he artfully trimmed their heads, ears, tails, and legs so they looked spectacular--at least according to everyone who complimented us and asked where they were groomed. Roger even recommended a soothing rinse so their skin wouldn't be irritated--it wasn't and a bath later in the cycle for a second rinse and pampering. These groomers are extraordinarily professional and careful--nails are trimmed, ear hair removed, hair between toe nails trimmed, glands squeezed, all the technical elements that are an expected part of a trim and so often overlooked in NYC. Unfortunately word of mouth travels fast and the only downside now is trying to schedule an appointment. The handsome dogs strutting around the East 60's have a source--and everyone is beginning to know who he is! read more

I have no reservations about recommending Roger to groom your pup, or as a person with whom to leave your dog for doggie daycare. My Ollie was having separation issues as we are settling into a new space. I took him early to Roger for daycare and he was shaking and incredibly nervous. Roger and Connie took their time with him and got him acclimated, and I came back to a dog who was reluctant to come!! It was like trying to get a child put of Disneyland. I received periodic updates and videos throughout the day and came to pick up an impeccably groomed and tuckered out pup! If you are anything like me in that you treat your pup better than yourself, I feel Roger is the perfect person to trust with your pup's grooming and dog sitting needs. read more

Absolutely fantastic. A very personal experience, and they only have a handful of dogs at a time. My dog looks fantastic, and it was so easy to book!! We're excited to go back!! read more

Roger and his incredible team do it all - daycare, grooming, boarding with joy, love and skill for my one-year-old Malti-poo. Lily literally starts running down the street with me gasping after her when we turn the corner onto 70th St. when she realizes we are going to "doggy day care" ; she can't wait to see them. I love to peek in the window when I come to pick her up. I can see my puppy playing happily or snuggling in the arms of the loving staff. I've boarded my dog with them when I travel. I feel my puppy is well taken care of and I love the videos they send during the day. I also love the expert cut she gets; people stop me on the street to comment on it. read more