This has been exhausting. Frank responded right away.he acknowledged that he was busy but that he…read morewanted to help. I felt so grateful. Then it took 2 weeks to even get him to respond with a time for someone to come check out the project. I had to follow up repeatedly. Then he sent the construction lead Mike to do the estimate. Mike texts me an estimate of $1500. I check with Frank to confirm and he said "No, that's a a mistake, it's really $2500". It is still my low bid so I take it. I ask for a detailed invoice and Frank sends a text with project details. I just deal. But scheduling the start date is a mess too. They tell me on Monday that they can start Friday. I say, "great, what time? I need to schedule work and childcare." Mike says, "I won't know until Thursday evening."!! What?! I can't plan for that. Frank tries to clarify and say he will give me an update the next day. No update the next day (Tuesday) until I follow up Wednesday. They say Friday afternoon after lunch. Today is Friday so I confirm (as I am worried they will not show) and ask if to expect them at 1pm. They say, "no, 3-5 pm". CANCEL! I just can't work like this. I have a kid at school and a job. I suggest you don't either. Frank says he is sorry I feel this way (not that they behaved like this) and that he was doing me a favor to squeeze me in. Between the estimate $1500/$2500 mix up and the very little leadership offered by Frank (the owner) who says his job is the money and the scheduling: I say, you are better off paying more elsewhere. That is what we will do. I have the texts saved if anyone needs evidence of how this all played out. UPDATE: The owner Frank has written his response below which confirms his lack of feeling apologetic for all the trouble I mention above. Frankly, he is the cause of the challenge as what I encountered was a problem of bad leadership and administration. If you want to confirm the exhausting effort made to get them to follow through and schedule something, please write me a message and I will send you the text thread images. Honestly, if he had replied with a sincere, "I'm sorry, our inconsistency must have been difficult." I would have softened the review because of his ability to take responsibility and try to correct it. Only hire them if you have time to sit at home waiting for a maybe and know that he will blame you for his shortcomings.

Frank and his team did a great job upgrading an old basement project to a more modern design with…read morenew floors, ceiling, installing new lighting and converting current storage closets into a computer and media center. They also replaced our powder room floor removing the hardwood and installing tile. Subcontractors that did the work were courteous and professional.

Pretty sure this is the company that did maintenance for my apartment building awhile back. Our…read moretoilet seat was always coming loose so they would send one man (can't remember his name) who would come look at it, decide it needs to be replaced, go get the new seat, and come back to quickly switch it out. The last time he came for this issue he was upset that the seat was broken again and kept asking me why I broke it as if it was my fault. I was like wtf dude I don't know!?? He raised his voice and cursed at me. I told him he cannot speak to me like that. He ignored me. I told him to leave several times and he refused. He stole our toilet seat and finally left. I should have called the police but I called my property manager and she worked out with Omar that they would send a different guy to give us a new toilet seat. Me and my roommate (both women) were left without a toilet seat for hours. To make matters worse, Omar asked my property manager for my phone number so he could call and "apologize" directly. He gaslighted me about the fact that the dude intentionally stole our toilet seat and basically defended the guy's character after he had just intimidated and stolen from me in my own home. We actually argued back and forth for a bit, it was completely disrespectful.

We are thrilled with the work done by OG remodeling in our laundry area. They turned what was a…read morepretty dysfunctional laundry closet that we tried to hide into an extremely usable and attractive space that we are happy to display. We worked together to develop the plan. The crew was extremely friendly and happy to answer questions. The team was flexible when we needed to make a change and responsive to our wishes on specific details. There were no surprise bills or anything like that, and they completed the project on time. It can be difficult to find reliable work. You can see from the other reviews that OG remodeling represents quality work at a great value. HIGHLY RECOMMEND!

Danny and his team did a complete model of our two bathrooms, as well as our hardwood floors. His…read moreinitial estimate for timing and cost was spot-on, and his attention to detail was outstanding. Moreover, he would always take the time to go over every last detail or concern you will undoubtedly run into during a project, and would always come up with a solution to a problem. This work was done almost a year ago, and the bathrooms and floors look amazing and have had no issues to date. Highly recommended.

I did a big job with Denny and his team about ten years ago. He was prompt and did a great job…read morewith good prices. He was honest and fair and always returned calls. We recommended him to do a friend's kitchen and she was very happy with the work. Something must have happened in the meantime. He came to my new house to do an estimate for varied work we needed done. He put in the estimate work we didn't ask for. I asked to meet with him so we could update the estimate. He became non-communicative. Instead of being honest and saying sorry too busy or can't do it he just left us hanging. In the beginning he gave us one word answers by text, but then just stopped communicating. If he had been honest and told us he couldn't do it that would have been better, but to leave us hanging is not acceptable.

Just wanted to say how happy and satisfied we were with Mike and his team of contractors. Not only…read morewas the work top-notch and professional all along the way, he had some great ideas that ended up working out better than what our designer had suggested. Our project was a complete kitchen renovation which took 2 months to complete. He was always on time, went above and beyond and his work was impeccable. His team (Mike mostly) installed our custom cabinets and they are exactly what we wanted. This was last summer and we couldn't be more pleased with the outcome. I highly recommend him as a general contractor. He's honest, trustworthy, and highly talented.

I requested vinyl flooring installation quotes via Yelp and heard back from a handful of flooring…read morebusinesses. I selected Robert because of his professionalism, and effective communication. He also agreed to address non-flooring work such as the kitchen toe-kick. Another contractor did as well, but with much higher quote. Robert's estimate was in the midrange compared to all others. The installer was steady, clean, and courteous. He single-handedly and expertly transformed my kitchen and laundry room floor. Robert's timely and effective communication persisted throughout the whole experience end to end. I'm satisfied with the whole process.

I hired Anthony and his team for a bathroom reno, flooring, painting, and a deep clean. The…read morebathroom tile was laid unevenly twice so it moved when you stepped on it. They kept having to come back to redo it and only because I kept complaining. . They said it would take 2 days to complete, and on the second day I wasn't thrilled with how the floors looked..The flooring guy did not fill holes and the finish is already starting to peel off. It was also annoying that I kept having to point out spots missed from painting. The company they use for a deep clean came late and barely did anything.There was a lot of creaking beforehand, and after they were done with the job, there was barely any left It turned into a huge fight, and we had to kick them out. We had a move-in date scheduled with our moving company and almost had to cancel it because the apt was not move-in ready Luckily we found a really good cleaning company and they were able to come last minute. 3 stars because they did do some things right, although you really have to be on top of them and check their work.

Work done: complete, head to toe kitchen remodel and painting of family room old wood paneling and…read moretrim. We are completely satisfied with all facets of T&C work from planning to execution to follow up and customer service. The price was fair, workmanship high quality, all workers courteous and accommodating. I highly recommend T&C for your next remodeling project. Family friend who is also a master carpenter found their work quite praiseworthy "everything looks great, great job."

We haven't had them over for a project for about 1-1/2 years, but they have been our go-to for…read moremultiple projects including a bathroom remodel, deck rebuild, basement build-in of a theater area, bedroom and bathroom, and handmade board-and-batten shutters. I cannot say enough good things about the quality of their work. Additionally, the secretary is very kind and easy to talk with. I can be a difficult client because I have trouble making decisions and can be blunt, but they took me in stride and made my home beautiful.

Despite the project being a disaster, I had always wanted to leave Tony a good review (or just…read moreremain silent about all the damage) because he's very likable and he's a small business owner. I didn't want this project to damage his ability to make money going forward. However, now that we've experienced about six months of him lying to our face about coming to finish the last punch item, I've finally had it and will leave the brutally honest review. Don't mistake Tony's charisma for good character. WATER DAMAGE Tony's crew did about $1100 worth of water damage to our house. This was because they installed new plumbing for a steam shower and then closed the wall up prior to testing the plumbing and valve system out. If that sounds like an insane thing to do--to close up the wall before you know if the plumbing leaks--that's because it IS an insane thing to do. As it turned out, when they turned the water on in the new shower, there was a signifiant leak in the shower valve, which caused water to stream into the wall behind it and onto the ceiling of the living room. They tried to downplay it, but then water came through the walls and ceiling. There was no denying it at that point. We hired Service Master for $1100. They tore out huge portions of the ceiling and walls, as well as some of the upstairs carpet. We were subjected to the drying fans for about 4 days and were unable to use the living room. I've included photos of the damage done by all of this. To Tony's credit, he took full responsibility and canceled the final installment payment for the steam shower, which was worth slightly more that the $1100 we spent tearing out the drywall and drying out the house. That was bad. However, the next chapter with Tony involved lies and ignoring us, and that's where my opinion of Tony quickly changed. PUNCH LIST ITEM AND LIES The shower was and is great, despite all we had to go through to get it. The only thing left was to correct an aesthetic mistake they made. They installed a chrome trim around the stone tiles of the shower shelf, which is just plain ugly. This is a very elegant shower, but the chrome trim really takes away from that look. Tony agreed and said it was an easy fix. That was in late January 2021. We just needed to find a date. Here is the timeline of trying to get Tony scheduled for this very minor last punch list item: Feb 8, 2021: email [no response] Feb 12, 2021: second email [no response] March 8, 2021: text [Tony's response: "I'll give you a date later this week"] [no response] March 18, 2021: Text: "Any updates?" [no response] March 19, 2021: Text to Tony [Tony's response: How about the week of the 29th." My response: "can't do the 29th, can you do the week of the 5th?] [no response] J une 4, 2021: Text [Tony's response: I will give you a date on Monday] [Monday comes, no response] June 10, 2021: Text [no response] June 14, 2021: Text to Tony [Tony calls my wife--he will come the following Tuesday. But then he needed to move to Thursday. Thursday comes, Tony says he has a fever.] Tony has no intention of coming. So I will hire different person to pull out chrome and finish the project. Then I will send the bill to Tony. I have also been advised to hire an inspector to check out all the work, both plumbing and electrical, to make sure everything is up to code and safe. If it's not, I will hire additional people to remedy the problem and add that to the bill Tony gets. If he doesn't pay (he won't), I'll file a small claims action and have the Sheriff serve Tony. If Tony thinks that by eliminating our final installment payment, he absolved himself from having to pay for any of this, he is sorely mistaken. The elimination of the final installment was compensation for the hard costs of the water damage and of the stress he caused, and nothing more. No judge will see it otherwise, and Tony will have to pay for the damages as well as the court fees. It's a stupid lawsuit to have to file, but the courthouse is only about a mile from where I live.

We recently used GT Renovations to remodel out entire upstairs. The project started with a focus…read moreon our two bathrooms but quickly expanded to replacing all of the doors on that level while also updating out electric box and installing ceiling fans in our rooms. Not only was the work done in a timely way, but the quality of work was nothing short of outstanding. We would HIGHLY recommend GT to anyone looking to update their home.

Jim Gracia and his whole team were such a pleasure to work with. Jim is so professional and thinks…read moreof everything. He has remodeled a ton of kitchens, so he foresees most issues before they arise. He had a great relationship with our kitchen designer (Kitchen Design Partners - Nancy Jacobson), so the entire process was painless and often didn't require much effort on my part. Jim is also creative - he came up with the perfect solution to fix a weird nook that resulted from some demolition work. Jim was very quick to respond to any questions, and always made me aware of the work schedule. Jim's estimate broke everything down nicely allowing us to see how much some extra work would cost so that my wife and I could decide to move forward with some projects and forego others that were outside our budget. But most importantly everything looks amazing. The picture says more than I ever could. I will definitely work with Jim again in the future for any remodeling needs.

Update 7/18/23: B quality, D service and A+ (premium) pricing. We were given several promises and…read more"no, problem, we can do that" sort of talk, and later on as the project went on and invoices were paid (we always paid on time), some of those promises were magically no longer possible. We paid on time, always, but timelines by Jim were not kept. I do not mean timelines related to supply chain issues or them being busy....we totally understood that. What I mean is that he would say he would call/text at a certain day or time and we would never hear back. Sometimes it would take a MONTH to hear (no joke), it would take a MONTH to get an invoice. It took from June to November to address our punch list which just took 1.5 days of actual work on site. Most of the work was great and good quality, and they clean up after themselves well every day. However, some of the subcontractors would lean materials against newly painted walls and they did leave pizza boxes lying around and fast food containers at times when they left for the day. As the project came to a close, the response time was longer and longer. There's no excuse for it, but I think I would use them again as the work is good, as long as you are very patient when you don't hear back as promised. Also, we had our cabinets repainted and the subcontractor had to touch them up after we noticed several unpainted areas. Since the project we have also noticed that they did not move the refrigerator to paint the walls next to the refrigerator and you can see if you stand in front of the refrigerator the old paint color next to the new paint color on the wall. I will have to have someone to come in and fix that. Additionally, the tiles in the bathroom were installed with bubbles in the caulk. They did fix that. Jim also told me they could not remove the rust from the door hinges on the doors of the bathrooms without taking the doors off the hinges, and that it would be a huge undertaking. Since then, we've had the building superintendent take a look, and he was able to remove the rest from the door hinges in a couple of hours without removing the doors. Cost me $150. Easy. ***UPDATE: I would not use this company again. Jim told me point blank at the initial meeting they could move a thermostat from the middle of a wall (eye sore) to the corner so I could have a cleaner look. This was something I expressed wanted and was told it was no problem. After the contracts are signed, and after invoice after invoice was paid on time, I would bring up the thermostat being moved, and it was always pushed to the side in the conversation. Eventually, I was told by Jim that it would be too expensive to do and far too difficult. In the end, the thermostat stayed in the same location and they replaced it with a new thermostat of their choosing. The thermostat they chose and installed has poor reviews online. The thermostat has not been giving accurate readings since April and we reached out to some HVAC companies about coming by to check it out. Three companies came and all said our HVAC system was fine, but the new thermostat Jim installed was faulty and was the problem. There was no way for us to get an accurate reading. I texted Jim the situation and told him that the HVAC company we trusted and we have used before was on site and was willing to install a new thermostat including labor for $300. He texted me back saying that he was at a sporting event in WI and would call me as soon as he could. In my text, I asked him how he would like me to proceed, and if I should have the new thermostat installed since the HVAC guy was already here and if they would reimburse me or if they wanted to come by and replace it later. I never heard back from Jim, ever. Not a peep. So unprofessional. I have passed along his information to 3 designers as I'm in the industry. This is not how you treat customers. The HVAC company came back days later and installed a new thermostat - now everything is fine. I paid for this out of pocket. Still, nothing from Jim.