Getting a PAP done by Maria Menanteau was the worst experience I have ever had!! She was not very…read moregentle and the exam was very painful. I will never go back!!

Despite my own recent not so great experience there, the practice came highly recommended for OB,…read moreso we elected for my daughter to go there. Our experience with them has been CHAOTIC to say the very least. The providers we have seen so far except for the first one that we really liked, have brushed off the concerns we have. The second one we saw was downright rude, and on two occasions now, I have had to call back with continued issues ONLY to have them call me back and say we should go to the emergency room, where she WON'T likely be seen my an OB. THEN we get told to follow up with the provider again, where we hear something different than at the ER. Currently evaluating our options to move her elsewhere at this point.

Guadalupe Telford DNP, ACNS-BC, RN, CNS…read more has been my OB/GYN since 2016. She always listens to my concerns and answers my questions. Telford and the staff are always very professional. She is thorough in the exam.

No bad experiance at whole Hospital. A loved one was there and the miss treatment was really bad no…read moreone came to the ICU of all rooms to check on Mom they were very unprofessional rude. Mom passed away suffering before of the mess treatment! Many Hipa violations also

Had my 1st Gyno appt with Dr.Lopez, with it being my 1st of course I was extremely nervous and…read moreembarrassed. He made me feel completely comfortable! The whole appt was about 20 mins because I was a new patient and had to fill out paperwork but once it came down to the exam itself it was tops 4 minutes if that! Very fast and efficient. I will definitely go back for my next annual exam. The staff was also very nice.

I hope whoever came up with central scheduling needs a biopsy. After waiting for a call back with…read morethe date and time of my appointment, I called, told whoever answered the phone I'm an attorney and asked if I need to sue the crap out of them to get an appointment. Turns out, I had an appointment only no one told me. I go for my appointment for the biopsy and was told they weren't going to do the biopsy because they needed a diagnostic mammogram and ultrasound first. I said that I had very carefully and deliberately asked central scheduling if there is anything I needed to do before the biopsy and was told no. I was then told that they don't know much in central scheduling. And whose fault is that? Why aren't these people trained? I had to wait an additional week for the biopsy. Then, two weeks later, I was told the radiologist, who apparently never looked at the images prior to the biopsy, wanted more images. Turns out, there are two more lumps which could have been biopsied had this incompetent radiologist bothered to look at the images. Next, she tells me she's pretty sure the lumps are benign but come back in 6 months to see if the lumps have grown. I'm supposed to bet my right breast on "pretty sure?" And why wait until they are bigger before removing them? I'll be going to the New Mexico Cancer Center in Albuquerque even though it requires a 3.5 hour drive each way. I'm too disgusted by how I've been treated to trust anyone local.

I honestly don't know how this place has 4.3 stars on Google. It's definitely not because of their…read moreEmergency Department. I went into the ED yesterday afternoon for chest discomfort being that I have past cardiac issues. Upon my arrival and the staff being notified about the chest discomfort I was told to wait in the waiting area until they have someone available for vitals etc. I waiting about 40 or so minutes just for vitals and an EKG. I was then sent out to wait an hour or more to be taken to a room next to the nurses station. While there, they put on the vitals cuff and pulse ox but didn't even bother to have me connected to the leads / monitor. Their Accredited Chest Pain Center must not be from the ED at all and another part of the facility. While waiting another few hours for blood work or even be seen by a physician I noticed employees (unsure if RNs, PCTs, etc) just chatting away and eating at the nurses station. I saw about 3 nurses doing all the work and honestly felt bad for them. After a couple more hours of waiting, I decided I would leave AMA and follow up with my cardiologist and another medical facility. I definitely wouldn't recommend this medical facility to anyone at all. I understand it's an ED and it gets busy at times, but for someone with past cardiac issues to wait for so long is ridiculous. The MV standing ER on north main is a lot more professional and attentive to their patients - not the main campus.

After being a patient at this facility for 19 years, Dr. Rosales canceled me for no reason given…read more I think I might know why, but will not go into it. The fact that my insurance company could not get this practice to tell them why I was canceled, should be enough to warn you about how bad this place has become since selling out to Mountainview. Use at your own risk.

This place is a complete joke. I have been a nurse for over 25 years and I can say this place is…read moreridiculou. I take my son to Dr. Sumulong and it never fails that every time we have an appointment the office will call to reschedule twice. We have more rescheduled appointments than actual appointments attended on record. The last time as we were checking in I was told the doctor wasn't in and needed to reschedule the appointmen. I said I didn't get a call to reschedul. Receptionist said I called you as you were walking. Really? You don't even know who we are, or the name on the appointment was. I also showed her my phone with no missed calls or messages. She shrugged it off and said, I don't know what to tell you, he's not in. Got rescheduled for the following month. Just got a call that the appointment needs to be rescheduled again. Nope, not doing it. I said Don't call me I'll call you if I'm rescheduling. Sent an email to Risk Management and Medical Directo already letting them know about the absolute mismanagement of their facility and lack of respect for patient care.

I had the same experience! Very rude, talked down to me as well. Made un-called for remarks to…read morethings that didn't even have anything to do with the appointment. I would rather poke my Eyes out then see this so called doctor again!

He was very rude, he would roll his eyes when I would speak. He talks down to his patients, it's…read morehis way or no way. He doesn't listen and makes rude unprofessional comments. Worst appointment I have ever been too. Wish I could of ran out of there!