5 Stars ! Here is my review -I am putting in a completely new kitchen in my house here in Bedford. New cabinets, floors, sink , light, countertop, etc. I wanted a nice inviting stone or granite countertop to really change the look for the original 1955 worn out Formica. There are many people in the granite countertop business. I wanted it done right, done right the first time, and someone whom I could trust in this important upgrade. I chose to work with the very nice , competent people at O'Brien. A great experience. The whole cabinet/countertop area is completely transformed, it is beautiful. Willy and Justin were the installers. Super job, experienced, calm professional people who have the equipment, the know-how and just plain did a great job. Michelle and all of the people at the showroom could not have been nicer. You must see the showroom. I recommend O'Brien Cut Stone. Tremendous job, beautiful product, competent people. Cost for this great product and service is well worth it. I will forget about money soon enough ( it was very reasonable for granite ) - but I will have this fantastic granite countertop in my kitchen for a long, long time. Thats real value. Lou Vascek Cleveland/Bedford Ohio. read more

There is value in someone I can trust, that is dependable, that is going to do what they say they are going to do! I own a remodeling company and sometimes due to the material, I am "forced" to use another fabricator!! and all too many times I watch the material walk in the door and right back out...very frustrating for all concerned!! I value the relationship we have with O'Brien Cut Stone. If I have questions about materials I know I can call Jayme and he will educate me, which helps me set the correct expectations for the customer. When there is a template being performed, the details are there, When the stone is cut, I know it's right, when the schedule is set... I know I can depend on them to be there when they say they will. Then there's Michelle, she sends the bills (UGH) but she's awesome for a good laugh! Are there problems, sure but it's the way the company handles them that will always stand out. Owning a remodeling company, we buy more stone than the average consumer, so all I can say is we are approached by many stone shops to get our business and in 9 years I stay loyal to O'Brien, the value they bring to the table is second to none! read more

We don't live in the Cleveland area, but since my sister had had two beautiful granite countertops installed by O'Brien's we felt it might be worth the drive. We couldn't have been happier with the service we received-- from start to finish (and several phone calls in between!) Michelle was very patient with us and after showing us the granite slabs that they had in stock, sent us to several warehouses in the area so that we were able to find the "perfect piece." The piece we finally picked was so wild that I couldn't see how they could use only one slab in our small peninsula kitchen without losing the feel of the piece (and to be honest, while they did a wonderful job, the seams did bother me at first-- I'm so picky-- but now we don't even notice them). The way they flipped half of it around to match next to our stove... it was artistic and very detail-orientated. Patient, professional, and truly a customer-friendly business-- We will call on them again when it is time for the bathrooms to be done! read more

We just completed our second project with O'Brien Stone. Although there are other reputable installers in Cleveland, we trusted the expertise and decades of excellent craftsmanship for which O'Brien Stone is known. From the initial meeting with Jaime to define the project through the actual installation, our experience was Five Star. Jaime directed us to a number of granite vendors. We chose a beautiful slab from Daniel at D Olde Granite. Very unique and artistic designs. Daniel was very helpful. The process went very smoothly thereafter. Jaime was extremely responsive to my email questions and very patiently clarified design issues. My husband is a furniture builder and craftsman, so he can be very critical about design and installation. We were very pleased with the artistry of the cutting team and attention to detail and professionalism by the installers, who were very courteous and efficient. We would definitely use O'Brien for future projects. Highly recommended read more

Very professional and extremely helpful! O'Brien's was suggested by my sister because she loves how they did her kitchen! My salesman Jayme gave me addresses for different granite yards, and suggestions for driving since I wasn't familiar with the area. It took me a while, but I finally found the perfect stone! I had my dates set for measuring and install, and then Jayme called with the bad news that one of the stones was unusable (too many gauged areas & scratches- not the fault of O'Brien's). He & Michelle were so kind and patient with me... they went above and beyond to help me. Jayme called all of the granite yards to find a similar stone and had them pulled out and ready for me to look at when I went back. When it was all said and done, I am very happy with the outcome of my kitchen and would recommend this place to anyone. In fact, I already have recommended them to people that I knew who were remodeling! Thank you for everything O'Brien Cut Stone! read more

I'm not a big "review type" person, but I will definitely give a review for O'Brien Cut Stone. Years back, I hired O'Brien to do my mother's kitchen. (I did the coordinating and choosing for her while she recovered from back surgery). O'Brien is who she requested and I'm glad she did. They were understanding of her situation and did a super job. Additionally, they helped us figure out the best way to handle the one section of counter. It turned out great! She was extremely happy. So fast forward to present day-it's my turn to do my kitchen! Cabinet designers have all these different places that will do your countertops. I went all over the Cleveland area. I looked and listened to everyone. I have chosen to go back to O'Brien because they are sincerely interested in pleasing the customer. Still helpful, knowledgeable and their service is superb. I can't wait to see my countertops complete! I will definitely add-on to my review after installation. read more

The experience we had with Jayme was awesome. He was very easy to work with and he helped answer every question I had. It was a smooth transaction from start to the finish. The Installers were very professional. They were polite and friendly, and cleaned up before they left. I definitely would refer this company to anyone looking for something as simple as a sink vanity to an entire kitchen or master bath. Unlike several other companies that I got quotes from, O'Brien beat their prices. For instance, for my bathroom vanity, he suggested getting a piece of granite from his large selection of remnants which gave me a higher-end granite for a budget price. No need to ever get granite anywhere else. I referred them to my brother and they did his entire kitchen and all three bathroom vanities. He couldn't believe the savings and how beautiful it turned out. read more

I would highly recommend O'Brien Cut Stone to anyone. They are knowledgeable, experienced and easy to work with. I wandered into the showroom to look around after losing a one of a kind piece of granite we were holding because another fabricator made a paperwork error. Michelle listened and tried to understand what we were looking for. She took it upon herself to work with the supplier to locate another slab from the same lot. Jamie helped us with design. We wanted to do a Waterfall island. It was a complicated but came out stunning. The O'Brien team are pros. A year later when we were re doing our fireplace, we turned to O'Brien who helped us every step of the way. The slab of porcelain is spliced together in three places and you cannot even see a seam. Amazing work. Good family business that you can trust. read more

O'Brien Cut Stone is highly recommended! Jayme is great to work with. We just remodeled our bathrooms and they did a fantastic job on the vanity counters. Other than going to finalize the layout, everything was done through phone calls and emails. We decided on O'Brien because we remodeled our kitchen 6 years ago and we were lucky enough to find O'Brien Cut Stone. They were the most reasonably priced, so much so that we were able to get full height granite backsplash to match our counter tops and island. We picked out our slabs at another place, but worked with Jayme on the exact layout of every piece, so the river flow was consistent and the focal point. Installation was amazingly fast and their attention to detail is amazing as everything looks like one piece in our kitchen! I highly recommend calling Jayme O'Brien. read more

O'Brien Cut Stone has installed granite in 3 kitchens for us. Two were investment houses and one was our own home. And if we need another one done, they will be our only call. That says a lot. We are typically not all that easily pleased, being perfectionists ourselves. We worked with Jaime and he really did make the entire experience as well as the beautiful results "perfect." He was able to answer all of our questions with ease. He worked with us on exactly how to cut our slab so that we would have the look we wanted on the kitchen island etc. One of the investment houses had imperfect walls in the kitchen, so he came out himself and made templates to make sure that the granite would be cut perfectly. And it was. Perfect times 3! read more

Great family owned stone distribution and fabrication company. As an owner of a construction company, I can really appreciate working with folks who have been around the industry for generations, and cater to everyone from companies who do hundreds of jobs yearly to the 1 and done home owner. For those not familiar with every aspect of the process from sales, stone types, template, fabrication,sink cutouts, edging profiles, installation etc...you are sure to appreciate the "no bs" all inclusive pricing. Have worked with Jamie is granite division for over 10 years. Looking for a place where the personnel doesn't change every time you walk through the door...then this is the place for you. read more

we went to O'Brien cut stone first. Salesman explained how countertop purchasing worked. we saw some slabs at the store, and were sent out to a large supplier. Picked out afew samples and got pricing. We also checked a local vendor and found the slab we wanted. Russ called us to see what was up. Explained what we saw and name of granite. He said to give him a bit and he would see if he could get a better deal. With in afew hours he called back said he could get that granite and saved us alot of money. work was done quickly. Granite brought out, installed looked fantastic. Workers were polite, fast, didn't make a mess excellent job. Would recommend this company. read more

I had a very difficult granite job, with all kinds of very specific things that were deal breakers. O'Brien came through 100%. I was thrilled at their professionalism, and indulgence when I walked them through my very (VERY) exacting specifications...things like rounded corners in certain places to match the lines on the mirror I had that was already in place. I chose a piece from their stock...which saved me about $5000...and asked for it to be honed instead of polished, they made me a substantial sample where I could see what it would actually look like, and it matched my vision. All in all I was 1000% pleased and love looking at my granite every day! read more

This is the 2nd time we selected O'Brien to supply and fabricate granite countertops. The process, from selections, sales, measurements at home, to installation was top notch. The staff is very much customer-oriented and want to make sure the job is done right. They say what they mean and mean what they say. They have a very patient and knowledgeable sales staff. Show-up times with the labor crew for measurements and for installation were exactly as they told us. Craftsmanship and attention to detail were excellent. Friendly and attentive employees from start to finish. We will recommend them to anyone who needs their product and service. A+++ read more

We totally remodeled our kitchen and added a first floor laundry room. Michelle was great helping us find the best granite that we absolutely love. And she was so helpful as we laid out our patterns on the slabs (and very understanding while we took a long time figuring it out!). The stone when delivered was beautifully finished and cut perfectly. The installers were very nice, professional, and did a great job - respectful of our new floors and new cabinet woodwork that they had to work around carefully. Would recommend them to friends and family! And a shout out to Cobblestone Construction that managed our project and put us in touch with O'Brien! read more

After finding the right store we were welcomed by Michelle who was so nice and courteous. We reviewed what we needed and provided drawings of the areas to be covered. Michelle then took us on a tour of both inside and outside Quartz and Granite samples. Michelle was very patience and helpful with explaining different aspects of designs. After the second round of looking we decided on both types and she was able to get some remnants for small areas that saved us money. Over all A +, now waiting for installation since the cabinets were just now installed. Can't wait! read more

Got a shower threshold and kitchen countertops from O'Brien. For the shower threshold, they had a very large selection of remnants that I could choose from, which was exactly what I needed. They don't have a large selection of new granite slabs to choose from but the designers will help you find something that fits your needs, no matter where the slab comes from. I ended up getting my slab from Mont and having O'Brien install it. I was REALLY please with the installation crew and how quickly everything was scheduled and completed. Would highly recommend. read more

O'Brien Cut Stone - wonderful experience! I had never selected natural stone before, and the team at O'Brien was so patient and helpful to me. Starting with help in determining what type of stone to use (I selected quartzite and am SO happy), to helping me avoid pitfalls, to selecting the slabs, cutting them for the best result, and enduring my endless questions. The team that measured and installed the countertops was helpful, professional, quick and left the room cleaner than they found it. I highly recommend O'Brien Cut Stone! read more

Our first time having granite tops for our kitchen and all bathrooms. Our daughter and her husband had their granite tops fabricated and installed by O'Brien as well. For us a very big and important point was when we asked Jayme O'Brien if he would go to the supplier we choose and check out the 2 slabs we choose and he said he'd be happy to. This meant a lot to us. Their template measurements were perfect and so was their installation. Extremely reputable and professional company! Jim and Donna Watson, Perry, Ohio. read more