Still 5 stars. My girls are now big so we haven't been seeing little sprouts anymore, but when I…read morenoticed a dark spot on my toddlers tooth (had not yet visited a dentist) there was only one place I felt comfortable to take him. We now live more north in Des Moines with a pediatric dentist in town, but the drive for me and my peace of mind is completely worth it. Some of the assistants I haven't met but I know Dr Susanto's care for her patients and I know she will always have assistants who will handle your child with such care and consideration. They pay attention to details and explain things along the way with patience and kindness. My little guy is on the spectrum and will need to have GA for his dental work and I honestly don't know if I'd let any other Dr see him. From Miggy and Trang upfront, to Demitria and the others in the back, you will feel comfortable and confident with your care.

My kids enjoy coming here and the office is very fast, efficient and friendly in the overall…read moreexperience. I am glad they allow both my kiddos to been seen together during their appointments. We will keep coming back!

This has been my kids' only pediatric dentist office. We were referred here by an educator from the…read morechildren's home studies department at Bates Technical College. They "loved" doctor Cam and Beck. Whenever there is a question on our neighborhood Facebook group for pediatric dentists Fircrest Children's Dentistry is raved about. The front desk is friendly & efficient. The dental assistants have all been amazing and caring, and we have now seen 3 dentists here who all have been wonderful with both of our kids. I've glad we found this office, our kids now also say they love going to the dentist.

I brought my daughter here for the first time coming from another local children's dentistry place…read morethat we had unfavorable experiences with. My daughter usually refuses to get X-rays done or even really let them inside her mouth for a cleaning, it gives her a lot of anxiety. I must say that it warmed my heart with the staff at Fircrest Children's dentistry to see my daughter gain confidence and trust with them allowing them to do the normal procedure for a checkup and cleaning. Barbara was patient and took everything a step at a time to explain and make my daughter feel comfortable. Dr. Beck was funny and made her laugh to ease her comfort even more. She actually said for the first time that her dentist appointment was "amazing." Very grateful for this experience today.

This was our first visit to this pediatric dental office, and I brought all four of my…read morechildren--what could have been a stressful experience turned out to be incredibly smooth and positive! From the moment we walked in, the staff was professional, polite, and so welcoming. They were patient and kind with the kids, which immediately put us all at ease. The dentist was absolutely hilarious--he had all the kids laughing and feeling comfortable, which made the whole experience fun instead of scary. I was especially impressed that we never felt rushed. The team took their time with each child, explained everything clearly, and made sure everyone was comfortable. They've clearly put a lot of thought into making the office kid-friendly, with thoughtful touches and a calm, cheerful atmosphere. I'll definitely be coming back. It's such a relief to find a place that genuinely cares about making dental visits a good experience for kids (and parents!). Highly recommend! Thank You Luong and Staff

On 04/09/25, during my daughter's exam, we brought our small, 9 lb. dog into the office. I was told…read morehe couldn't be there, despite designating him a Service Animal. An employee, Shalona, said, "He peed last time he was here." I retorted, "That's absolutely & verifiably false." She replied, "That's neither here or [sic] there, but he can't be in here with no documentation or harness." I showed her the law (RCW) on my phone, showing it's not required & she exclaimed, "Don't put that phone in my face! If you don't take that dog out, we'll call the police!" I did not put my phone in her face & hoped she'd call the police, so it'd be documented. The witnesses would've been named in a lawsuit... Ultimately, Dr. Luong emerged & mediated a compromise, whereby he said our dog could stay for the visit if I agreed not to bring him again. Shalonda lied about our dog urinating in the office, violated my rights & threatened to call the police. This business should educate itself on the Service Animal laws of this state, so as not to violate other people's rights. Moreover, they should treat people with dignity, respect & professionalism. Being accountable isn't their priority, as that entitled, rude & disrespectful Karen should've been reprimanded & made to apologize for her deplorable behavior. I cannot recommend a business that treats folks so despicably...

I made a post 11 months ago, update the service is worse!. Since September my daughter who is now…read more13 has had her braces on and still hasn't switched them. The appointment gets cancelled while I was driving to the clinic even. Horrible. Still waiting for an appointment IN DECEMBER. More than 3-4 months, super disappointed.

Unorganized is the most favorable word I can say.. the staff is rude, the doctor thinks she is so…read moregood she refuses to engage and explain to parents about any treatment. She has the techs do it. Has a real hard time keeping scheduled appointments. Doctors preference is what us considered va patient care.

Extremely unhappy with the customer service and care of the team…read more I had first gone into the Seattle location about 2 or 3 years ago for a consultation and when I finally decided to commit years later. They had my social security number still. So just be forewarned that even if you go in for a consultation they will hold your private information to years to come. Also, during my treatment I received an email that their system had been hacked and my information had been stolen. So be aware. I have only met with the orthodontist once--at my initial consultation. I did not see him at the time I received my aligners or during my mid-treatment appointment, and all of my follow-up visits have only been with dental assistants. One of the main issues I had with my teeth I brought up during my initial consultation to the ortho, I even brought it up again to the dental assistant during my half way point when she showed me what the final results would look like and I told her I don't think my problem will be fixed. I have finished my treatment and have been emailing their office to try and get in and meet with someone about my teeth because I would like to have my issues addressed not with another dental assistant who is going to ignore me but with an orthodontist to review my progress, discuss my concerns in detail, and ensure that my results are what I asked for. Over a week later I have still not heard anything. Not to mention I already paid for my retainers that I still have not received because they haven't contacted me to come finish up the last of my treatment

I absolutely love my new dental office. Located in University Place off 27th and Bridgeport. As a…read morenew patient I was able to make my appointment online which was great and saved time having to play phone tag. I went to High School with one of the Dentist but didn't get to see him on my initial visit as he was at their Seattle location. But seriously from the front desk staff to the hygienists and then Dr. Sullivan. I had the best care. The chairs massage you...which was unexpected...flat screens on the ceiling so you can see what they see. Everyone was so thorough in explaining what they were doing, care tips and treatment plans. They made sure to explain what my insurance covered what treatment should be done now and what could wait until the new benefit year. I was even given a Sonicare toothbrush for being a new patient. Best dental care I've ever had!!

Dr. Thomas is the very best. He is kind, gentle, and genuinely cares about his patients. I highly…read morerecommend him!

Nice dentist. Patient and works hard to help keep my anxiety down to a minimum. Very close to my…read morehome too

I had not been to a dentist for many years. I try to take care of my teeth and I don't have any…read morepain, but I knew I had to go before something bad happened. Dentists frighten me in a way that I can't explain. I am over 60 and still nothing terrifies me like the dentist. I made my appointment, and showed up on time. I started talking to the nice lady at the front desk and tears started to trickle out of the corners of my eyes. She asked me if I like dogs. Yes ma'am, I do. i was introduced to the cutest little pug/ weiner dog. How are you going to be sad when you get to pet a dog? The ladies were so kind and gentle. I had a great dentist many years ago, but this was different. Dr. Sanders is so approachable and ernest. She made me feel really good about myself instead of embarrassed. I'll be seeing her again in six months.

I cannot recommend this office enough. My initial introduction was because of a dental emergency…read more They got me in right away. I appreciated their honest approach that led me to a referral to an excellent specialist. Since then, I have returned for the successful reattachment of an old crown, originally placed by a different dentist. Today, I was back for a routine checkup, & they were also able to fit in a cleaning. Everybody at this office makes me feel comfortable. It's the first office where x-rays did't feel like torture. They are trustworthy, never suggesting unnecessary work, and being honest when things are out of their scope of expertise. The service provided at by Dr. Sanders at Floss and Fido is nonjudgemental, honest & personable.

I just put my deposit down for Invisalign with Dr. Weller. I will update my review once I get…read morestarted and further into treatment. So for everyone has been very kind, informative, and organized.

Dr Weller is so great! Both of our girls have been seeing him for a few years. He is super…read morepatient, especially if the kids are anxious, explains everything and it's been a great experience overall. Definitely recommend!