We had such a wonderful experience at this office! After another dental office told us that my…read moredaughter had a cavity in nearly every tooth, I was feeling overwhelmed and wanted a second opinion. I'm so glad we came here. The staff was incredibly kind, patient, and caring with my daughter, making her feel comfortable from the moment we walked in. They took the time to thoroughly examine her, explain everything clearly, and answered all of our questions without making us feel rushed. It was such a relief to receive honest, thoughtful care from a team that truly puts children and their families first. I can't recommend this office enough and will definitely be bringing my daughter back. Thank you for such a positive experience!

The dental care itself has been okay, but my experience with the front desk was incredibly…read moredisappointing. The way I was treated by the reception staff made both my daughter and me feel uncomfortable from the moment we walked in. Instead of being met with understanding after proactively communicating that we were running a few minutes late, I was met with arguments, an adversarial tone, and a complete lack of empathy. As a parent, it's heartbreaking to have your child watch you be spoken to that way before even making it back to the exam room. I understand the need for office policies, but professionalism, kindness, and customer service should come first, especially in a pediatric office. I left feeling embarrassed, unwelcome, and disappointed. I sincerely hope the front desk receives additional customer service training so other families don't have a similar experience.

This was our first visit to this pediatric dental office, and I brought all four of my…read morechildren--what could have been a stressful experience turned out to be incredibly smooth and positive! From the moment we walked in, the staff was professional, polite, and so welcoming. They were patient and kind with the kids, which immediately put us all at ease. The dentist was absolutely hilarious--he had all the kids laughing and feeling comfortable, which made the whole experience fun instead of scary. I was especially impressed that we never felt rushed. The team took their time with each child, explained everything clearly, and made sure everyone was comfortable. They've clearly put a lot of thought into making the office kid-friendly, with thoughtful touches and a calm, cheerful atmosphere. I'll definitely be coming back. It's such a relief to find a place that genuinely cares about making dental visits a good experience for kids (and parents!). Highly recommend! Thank You Luong and Staff

On 04/09/25, during my daughter's exam, we brought our small, 9 lb. dog into the office. I was told…read morehe couldn't be there, despite designating him a Service Animal. An employee, Shalona, said, "He peed last time he was here." I retorted, "That's absolutely & verifiably false." She replied, "That's neither here or [sic] there, but he can't be in here with no documentation or harness." I showed her the law (RCW) on my phone, showing it's not required & she exclaimed, "Don't put that phone in my face! If you don't take that dog out, we'll call the police!" I did not put my phone in her face & hoped she'd call the police, so it'd be documented. The witnesses would've been named in a lawsuit... Ultimately, Dr. Luong emerged & mediated a compromise, whereby he said our dog could stay for the visit if I agreed not to bring him again. Shalonda lied about our dog urinating in the office, violated my rights & threatened to call the police. This business should educate itself on the Service Animal laws of this state, so as not to violate other people's rights. Moreover, they should treat people with dignity, respect & professionalism. Being accountable isn't their priority, as that entitled, rude & disrespectful Karen should've been reprimanded & made to apologize for her deplorable behavior. I cannot recommend a business that treats folks so despicably...

This has been my kids' only pediatric dentist office. We were referred here by an educator from the…read morechildren's home studies department at Bates Technical College. They "loved" doctor Cam and Beck. Whenever there is a question on our neighborhood Facebook group for pediatric dentists Fircrest Children's Dentistry is raved about. The front desk is friendly & efficient. The dental assistants have all been amazing and caring, and we have now seen 3 dentists here who all have been wonderful with both of our kids. I've glad we found this office, our kids now also say they love going to the dentist.

I brought my daughter here for the first time coming from another local children's dentistry place…read morethat we had unfavorable experiences with. My daughter usually refuses to get X-rays done or even really let them inside her mouth for a cleaning, it gives her a lot of anxiety. I must say that it warmed my heart with the staff at Fircrest Children's dentistry to see my daughter gain confidence and trust with them allowing them to do the normal procedure for a checkup and cleaning. Barbara was patient and took everything a step at a time to explain and make my daughter feel comfortable. Dr. Beck was funny and made her laugh to ease her comfort even more. She actually said for the first time that her dentist appointment was "amazing." Very grateful for this experience today.

Still 5 stars. My girls are now big so we haven't been seeing little sprouts anymore, but when I…read morenoticed a dark spot on my toddlers tooth (had not yet visited a dentist) there was only one place I felt comfortable to take him. We now live more north in Des Moines with a pediatric dentist in town, but the drive for me and my peace of mind is completely worth it. Some of the assistants I haven't met but I know Dr Susanto's care for her patients and I know she will always have assistants who will handle your child with such care and consideration. They pay attention to details and explain things along the way with patience and kindness. My little guy is on the spectrum and will need to have GA for his dental work and I honestly don't know if I'd let any other Dr see him. From Miggy and Trang upfront, to Demitria and the others in the back, you will feel comfortable and confident with your care.

My kids enjoy coming here and the office is very fast, efficient and friendly in the overall…read moreexperience. I am glad they allow both my kiddos to been seen together during their appointments. We will keep coming back!

Been coming here since my 5.5 year old was a baby. Dr Tyler and his staff has always been kind and…read moregentle with my son. They have been accommodating to my requests. My son even had major dental surgery with Dr Tyler and I could not imagine ever seeing another dentist. I also always seen him and his staff been very gentle to other patients.

This is my second time coming to this dental office and it will be my last. Upon arrival the dental…read moreasst. took my daughter back for "treatments" the procedure was not explained to either of us. Within 10 minutes I could hear my daughter crying from the waiting area and when I seen my daughter shaking and crying in pain I immediately asked them to stop drilling her teeth. As the dental Asst. proceeded to coach my daughter on how well she was doing as she was visibly in pain and crying while shaking my daughter was cold and clammy. Just because she is a child does not give anyone the right to devalue her pain tolerance and ignore the trauma she was experiencing. Not once did they ask her if she wanted to stop. Upon my arrival to the back area the dentist then shot me a quick dirty look and walked away to start with a patient while I began questioning why she is being forced to endure this kind of pain. I inquired about the local anesthetic my daughter received and was informed it was administered. I said this would be it for today and we will reschedule further treatments and require more sedation to ensure my daughter was comfortable during her next treatment. When the dentist came back he then proceeded to ask my daughter what hurt while her jaw was wired open and she was unable to answer, my frustration grew and repeated my daughter was done here today. The dentist bluntly stated general sedation was an option but our insurance wouldn't cover it as if money would alter my decision in my daughters dental care. I understand that dental care is important however this is the very reason kids do not go to the the dentist as adults because of traumatic experiences such as this one. But that's not all! While scheduling my 8 yr old son for sedation for his treatments the receptionist then stated there would need to be two adults present, then inquired how old my daughter was. I replied she is 15 and asked why that's important and the receptionist stated "well your son may need to be carried out." So your telling me you'll sedate my child and then not give him any recovery time here to be able to walk on his own? I then informed the receptionist that my husband would be with available. I believe this receptionist assumed I was a single mother just like the dentist assumed I couldn't pay for sedation because insurance wouldn't cover it. I hope this review helps anyone looking for a great pediatric dentist.

Great dentist!!! They use top notch technology to better your dental health. They're personable,…read moreprompt and thorough!

...sadly I did not have a great experience. For the most part everyone was nice and friendly until…read moreI had a few issues with the ferry getting over there. Then I was the chastised schoolgirl. As far as the care, I'm sure it was a 50-50 chance the doctor took to pull out one of my teeth that he thought was giving me pain even though I said it was the back tooth. Lo and behold got a new four tooth bridge and it ends up being the back tooth that still has pain. The whole thing left a bad taste in my mouth. No pun intended. I will be going elsewhere to continue my care.

Dr Linjawi is amazing. Super personable and friendly. Always makes our family feel welcome and…read moreremembers what my kids are involved with extracurricularly which is nice. I've been bringing my children here for years and have appreciated the attention to client needs by making staff changes. The current staff has excellent customer service, great leadership from management and I couldn't ask for better office interactions. Thanks so much for being awesome!

They are great with my daughter and she loves coming in to the dentist. I highly recommend this…read moreplace for anyone with little ones.

Took my son here for his first dentist appointment and we had a good experience! Kind of surprised…read moreto see some bad reviews. Setting up the appointment was easy and received plenty of reminders leading up to it. Checking in was easy as well, bit of paperwork, but that's normal. The waiting lobby itself is nice, with a few toys and books for the kids and a movie set up as well. Love the theme here - definitely giving nature and PNW vibes! The assistant that helped with my son's teeth cleaning was great with him and really nice. The dentist himself was a little more reserved but still provided good care and advice. Of course my son loved the final touch of being able to pick out a toy at the end for doing a good job. I'm coming back in a couple of weeks with my older kids for their first appointments here and I'm sure it'll go just as well!

If you have children with special needs DO NOT take them here. My family has been going here for 12…read moreyear, my oldest started going here when she was just 1 year old, and we've never had an issue. Until today. I have 2 children with special needs, autism and ADHD. Today my son (six) had an appointment to get a filling. It was supposed to be a light sedation appointment which we were told no food or drink 8 hours prior to his appointment which we abided by. When we got into his appointment he was supposed to drink the medication that would make him sleepy (it's liquid and doesn't taste very good) as some may know, but some may not, texture- taste- the look of something- not understanding why- and many other things can be hard for children with autism and ADHD my son tasted the drink and almost immediately vomited. And at that moment there was no way he was going to decide to drink the medication. They gave him a little water to wash it down with but he still didn't want to take it. I asked if I could put some water flavor in it (like mio) and was told no but understood because maybe that would affect the medicine. I then asked if he could have a mint after he took it and he as also told no, then for one last stitch effort I asked if I could just rub the mint on his tongue so that yucky flavor wouldn't be there anymore. I was also told no. At no point in time did the doctor or the nurse attempt to help me explain to my son why he needed to take it, why it would help, or anything. At this point I asked if instead of doing the sedation medication if we could pivot into doing just the laughing gas because maybe it would be easier to explain to him and he wouldn't have to drink the medication. At that point in time the doctor said to me that my son was "too wiggly and too bad" and needed to be put to sleep for his procedure all while my son is hiding in the corner because at this point we're at an hour of sitting while I try to talk him into taking the medicine. When I asked the doctor what he expected from my son who has autism and severe ADHD and didn't take his ADHD medicine I was then told I could have given him his ADHD medicine before his appointment but I never was. Not at the phone call prior to his appointment, not before we checked in nothing. No I was told nothing to eat or drink 9 hours before his appointment and to not even brush his teeth. To which the doctor again told me my son was too bad, didn't know how to listen and moved around too much to be able to do the appointment without him taking the medicine. I'm not really sure how a medical professional can have such an obvious bias against children with special needs or to automatically label him as having behavioral issues but it was absolutely disgusting. So if your children are "normal" and "easy" by all means take them here. But if you don't want to leave the office in tears wondering why people insist on telling you you're children are not allowed to exist in a world they're a little different then anyone else in I wouldn't suggest it. We will never be back. I canceled every upcoming appointment before we left and we'll be finding a new dentist. Do better.

My kids beg to go to the dentist. You would think we were going to Disneyland. Dr. Becker and all…read moreher staff is so great with kids. We ended up having a dental emergency and she called to check in on my child, her staff communicated with me and checked in often.

My kiddo has a really hard time with dentists. We were referred to the this office by another…read moredentist and I'm so glad it worked out. The entire team was helpful and understanding, informative and kind. We are so appreciative that this experience has changed our child's view on dentists and dental work. Would absolutely recommend.

This was probably the best dental experience I've ever had in my entire life. The staff was lovely,…read moretheir office was clean. The doctor and his dental assistant really made me feel comfortable through the entire process and ultimately cured the very reason I paid them a visit. Thank you Everlast Family!!! You're doing a fantastic job Also -- they let me listen to Mariah Carey while I was undergoing a procedure

I go here, took my mom, sister and my daughter here. During Covid, I got Covid a couple times cause…read moreI'm a Covid nurse. I called to reschedule only 2 times within 24 hours. After all this time, I have been going to my appointment and didn't missed once and they told me that I have to pay a fee of $50 for those times I missed. I told them, no thanks, I'll go somewhere else that have more empathy to working nurses that prone to get sick every now and then. My kiddo is on my insurance and we both are PPO and my mom is on medicare. We will take our business elsewhere with empathy and understanding. If you have PPO, they will treat you better than if you have state insurance. Be warn!