These folks are helpful…read more I have a bathroom to tile. I'm trying to match a traditional color but want to use some tile to make it pop. Large selection and helpful staff. Look for the red and yellow tags to give your budget a break.

As first-time tile buyers we were pretty unsure. But the staff at Tile Shop were all of them super…read morehelpful. They not only explained things to us, they handled our questions over the phone, and helped us when our delivery arrived. They even spent extra time making sure we got what we needed. No complaints, very satisfied with service and product.

I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Friendly and helpful staff . They take their time to help you without any pressure to buy. Well…read morestocked and clean store.

Oscar sold us the tile and then, Edgar has provided several referrals to other tradespeople. His…read moreexpertse gave me the contacts I needed to GC our kitchen remodel. He saved us tons of money, by helping us skip the GC layer and go straighter to an amazing cabinet installer. He also referred us to an amazing stone counterseller and installer. His friends are top notch.

Before you shop here, beware that almost everything has to be ordered and they allow NO returns…read moreperiod. My mother and I spent hours at this store shopping. They never told us any returns. We are now left with over 5 of 6 boxes of expensive tile we cannot use. I also suspect they charged me for tile I did not get because the contractor said they told him they ordered 3 extra boxes. I hope I didn't pay for those 3 extra boxes. They need to be clear there are no returns. I also got no receipt was not warned ahead of time about freight charges. Many of the items you can also order yourself online for much cheaper. You are getting no deal here. I feel so scammed.They also will treat you like a nuisance if you cannot immediately decide. One of the men told my mom when she called that he was very busy right now. P.S. In response to the business, anything can happen in a home improvement project. In my case, the larger tiles cannot be used on the dry wall as the dry wall is not completely straight. All other companies have reasonable return policies. Only edgebrook tile are this rude. Oscar hung up the phone on my mother. Shame. He was also so rude to my mom when we were shopping. He told her, "Think of me as a son giving you advice." This guy is probably close to my mother's age. My mom was born in 1966. No way Oscar is young enough to be her son. I was NEVER told they have no returns period. They in fact encouraged me to order extras!!! In since the tile I ordered is a popular one and unopened, they should have no problem taking back and storing if somebody else needs in the future. I also tried to talk to Oscar peacefully. He assumed I was my mother and started screaming at me on the phone, getting extremely hostile. I tried to tell him I am an attorney and know that sale of goods over $500 have to be in writing. In since I said this, he accused me of trying to scare him or threaten him. He is not well and has no respect for people who spend thousands of dollars in his store. My mother and I had to go to the store to ask for a receipt later. He never gave me a receipt in writing before the transaction nor did he explain the terms that there are NO refunds or exchanges. Almost all his products are special order as the store is small and he has nothing in stock, so basically everything in his store is NO REFUND OR EXCHANGE. Go elsewhere. You are better off going to Floor and Decor or The Tile Shop as they let you return unopened products within a reasonable time period. -RECEIPT NEVER EMAILED TO ME -WAS TOLD NOTHING ABOUT NO RETURNS OF EVEN UNOPENED BOXES -WAS NEVER TOLD THAT ITEMS NOT IN STOCK CANNOT BE RETURNED -CONTRACTORS PICKED UP AND THEY SAY THEY GAVE RECEIPT TO CONTRACTORS. SORRY, BUT THATS NOT ENOUGH. YOU HAVE TO LET CLIENT KNOW IN WRITING PRIOR TO TRANSACTION. -THEY DIDN'T LET ME KNOW ABOUT FREIGHT FEES. THEY CHARGED THOSE LATER. He is also claiming my mom used profanity. Never heard this. Oscar is the one who started screaming. My mom was talking kindly to the girl, she handed the phone to Oscar who started getting defensive, nervous, and screaming. That this man takes advantage of people during these hard economic times is sad. I'm now left with many boxes of tile I cannot use. Oscar had the nerve to tell me if he makes an exception for me, he has to make one for everybody. First, how would somebody else know? Second, he should happily accept unopened boxes from anybody especially when they are a popular neutral tile. I have never met somebody with such a lack of regard for others. NEVER WAS EMAILED A RECEIPT OR WARNED ABOUT THEIR POLICY WHICH DEVIATES FROM INDUSTRY STANDARD.

This place is so so. I came to get some items for my project that I do. I usually use other ABC…read morelocations, but since this one was closest to me I stopped by. The guy who works there , I belive he is a manager was not very helpful. He does not seem like very nice person. I belive people who work there are scared of him???!!!!!! When asked for some specifics he referred me to other employee. Since he was taking care of me I believe he should be helping me till the end. Even though he doesn't know the answer he could ask not just tell me to move over to other employee. The other employee had to take care of me while he went back to the office and was doing nothing. That doesn't look professional.

From the owner: ABC Supply Co. Inc. in Niles, IL provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Niles location to meet the team and see how we can get your job done, easier.

We are very happy that we went to Cabinet Style Studio for our kitchen remodel. Helen guided us…read morethrough every step of the process as we chose cabinets, flooring, backsplash, countertops and hardware. The project went very smoothly and we are thrilled with the results!

We are so pleased with the work Helen Stapper did for us. She knows everything (and I mean…read moreeverything) about cabinetry, tile, and countertops! We did very little research because it wasn't necessary with Helen leading our team in these areas. She made an enormous difference in our addition and we feel so lucky to have found her.

Very knowledgeable and kind people. They are willing to give you honest opinion even if it…read moresomething that's not aligned with your plan.

Incredible selection of white quartzite slabs. Knowledgeable and kind staff willing to share…read moreexperience when reviewing their slabs. We are down to two slabs and after the fabricator completes, I may revisit for an update based on how the material completes. But for now great selections, clean building, nice staff.