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    A&L's Construction and Redi-Mix

    5.0 (1 review)
    Closed 6:00 am - 5:00 pm

    Services - A&L's Construction and Redi-Mix

    Masonry/concrete delivery

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    14 years ago

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    Ask the Community - A&L's Construction and Redi-Mix

    Royal Pipe and Supply Company

    Royal Pipe and Supply Company

    2.3
    (3 reviews)

    I work as a consultant on development projects. A plumbing subcontractor needed specifications for…read morethe materials being supplied by Royal Pipe. I called and spoke with Cindy, who was incredibly kind and helpful. She forwarded my request to Raul Perez, who was the sales rep who put together the material list. There were 11 items listed. Raul first sent specs for 5 items. I emailed back and requested specs for the remaining items and never heard back. I reached out to Cindy again, who kindly sent my request to Raul, who responded with 4 additional specs. I reached out again to get specs for plumbing hoses and was told, "Those are just 3/8 x 3/8 hoses in 2 lengths couldn't find any spec sheet....." I did a quick google search and found the spec sheet, which I forwarded to Raul, thanked him for his time and noted that the spec sheet was required for the development and was available. Raul's response, "I have years working on this... first time someone asks me for specs on a hose.. since u want to be a smart with me.. next time u look for them...." I am not sure what I did to warrant such poor customer service and disrespect, but sales reps get commissions for sales and the materials for this project would not be paid for without specs being reviewed and cleared by the ownership team. Raul's disrespectful behavior is unfortunate and uncalled for. I hope the customer service gets better and the reps recognize that the company does not run without sales and you will not get sales if you're disrespect to your customers.

    My dad has liked this place in the past because they have been super reliable and exceptionally…read morehelpful if a bit expensive. Today, he had a choice of being driven by me to the very close and convenient Royal, or much farther to the cheap and impersonal Home Depot. We started at Royal. A man was watching tv and at first ignored my dad. After several attempts at interaction, my dad gave up and said "have a nice day." I am always sad when customer service at a local business goes downhill.

    A&L's Construction and Redi-Mix - buildingsupplies - Updated August 2026

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