Our property inspector recommended having a plumber come out to address two slow draining sinks and…read morescope the sewer line as there were indications of previous leaks and issues. Bob and Mauro didn't disappoint! Let's dive in ... Communication (5/5): Other reviews speak to how quick Bob is to address emergencies - and while this wasn't an emergency by any stretch - when I first called Bob he answered right away. He was a very clear communicator in discussing scope, their capabilities, costs, and timing. Quality (5/5): Mauro was incredible on-site! He was courteous and a true professional. He took care of both slow draining sinks in a timely manner and even told me about a part under one of the sinks that could be troublesome down the road. He took care of the sewer scope with ease and was truly kind and welcoming when he had me watch his work examining the drains. Value (5/5): The initial quote from Bob and final bill were certainly reasonable and the work completed truly met/exceeded expectations! TL;DR: We found our new go-to local plumber and couldn't be happier! Bob and Mauro are true professionals and took care of the drain scoping and slow drains with ease. I can't recommend them more to anyone whether facing a plumbing emergency or routine maintenance.

Bob came to install a new dishwasher. He was prompt and professional. Highly recommend and will be…read morecontacting him for future plumbing jobs

I hate when I see one angry response on a good company especially when they have so few reviews…read more So let me tell you about my amazing experience! I called in a panic at 8:30 on a Saturday morning with a spraying leak / broken pipe in my house. They answered right away and got the information. They said they would get there ASAP and asked me to text my address. Seconds later I received a text with an exact ETA in about an hr. That being said I live at least 45mins from their offices. Someone arrived right on time and diagnosed the issue instantly. Fixed my problem in less than 20 mins and charged me next to nothing. For an emergency call, 45mins away on a Saturday! Let that sink in. They were kind, helpful, smart, efficient and not expensive. Honestly, one of the best experiences I've had with any service company. I highly recommend!

Plumber showed up clearly a plumber's assistant had to tell him not to break a hole in my Kitchen…read moreceiling to please go look under the kitchen cabinet first on the 2nd floor before cutting a hole in my kitchen ceiling which he did removed the rioted tee under the sink on the 2nd floor kitchen told me he had to go get parts and never returned. so now instead of a drip with a pot under it we could not use the sink at all.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Finding a problem can often be a matter of process of elimination…read more It took three visits to fix the problem but eventually it was resolved. The technician that came was friendly, personable and knowledgeable.

After a long haul seven months of plumbing problems with the ailing Porcelain Throne's motor which…read moreeventually failed this week (what a way to ring in the 2010 year, right?). AYIA! It was like the death of all of us... My family and I endured seven long haul months of endless night sleep listening to the toilet run and leaking to rise hot water to stifling hot while one takes a shower. The toilet was immensely wasting water!! In addition, the shower's faucet was also immensely wasting water by dripping like a sick running nose. After two no-shows from this plumbing company of this week and finally a show today, the plumber replaced the toilet's motor, stoppage drain, chain, and toilet's chrome handle with the addition of two new washers of the shower's faucet, and new "hot" and "cold" shower knobs. This company's fees are by the hour for labor, and parts/ materials which totaled an utter gargantuan sum of $275.00. Woodhaven Plumbing & Heating is the area's local plumber as my family have utilize their services in the past. I rate Woodhaven Plumbing & Heating four stars as they have bad attendance of having two no-shows despite of numerous appointments with the added incentive office location within walking distance-- ergo, no excuse! After removing the existing parts of the toilet and shower knobs, the dude announced: "these parts are very bad that I put in all new parts buddy." Duh, really... no kidding Sherlock! That's why you're here to fix it dude! In addition, the work of this plumber is very sloppy as after the dude completed the job he left a gargantuan mess with debris everywhere in our bathroom. Personally, I believe all plumbers leave a mess with debris everywhere to make clients' lives hell as I spent much of the afternoon cleaning the dude's mess.

After a flood from tropical storm Ida, my water heater stopped working. I took pictures of it and…read moresent them to Adam. He said that it would be too dangerous to try and re-light the pilot light of the 5 year old water heater and that it would be safer for me to hire him to dispose of the old one, pick up and install a new one. He gave me a quote of $2600. Another plumber referred by a friend came and took a look after and safely assessed that the water heater was still working and safe to use and he re-lit the pilot light for me for $75. The other plumber actually laughed out loud when I told him the estimate that Adam gave me. He could not believe that I was given an estimate of $1900 for labor to install a 50 gallon water heater that cost about $750. Always comparison shop, ALWAYS. No really, ***ALWAYS!!!*** Especially women and most especially Women of Color. So tired of a certain men thinking that they can try to scare and take financial advantage of a certain women.

Customers beware. Do not fall prey to scare tactics used by these people. A non-label Van showed Up…read moreand pressured my young tenant to Zelle payment for a job they did not do. If you happen to call them and are reading this review do not believe them when they tell you need to Hydo jet a clooged drain!! Basic plumbing rules call to snake a clogged drain first! We were scammed $3500 for a $500 job an honest plumber did the next day.. .. the low level scam they pulled makes me think the other reviews they have are not real, Look at them close and the dates... BEWARE. IT DOES N0T FEEL GOOD BEING RIPPED OFF

Went out of his way to make sure my job was completed correctly…read more Would highly recommend them! Reasonable pricing - unlike some companies that want to sell you packages for work you don't need nor want -

Nagen came quickly when I reached out, very professional and got the repair done within no time…read more Great price, about 1/2 of what I was quoted on Yelp, and well worth it. I strongly recommend him, for a great job and a fair rate.

These people are SCAM ARTISTS! They took my money and didn't do anything! I got another plumber to…read morelook at my tub and they told me these plumbers didn't fix the problem and charged me 1500 for nothing. I told them this and they hung up on me and blocked me. Now I have to get the cops involved.

Star Cities only has one plumber, that is Robert. His price quotes are the highest and his…read moretroubleshooting inspections always result with replacing everything instead of correcting the problem that he caused. I used him once, paid through the nose and will never call Star Cities again.

great service, good customer service and the work was completed in a few hour…read more I called today and the job was completed by this afternoon

Excellent fast and reliable service for my emergency hot water heater replacement…read more Repairman was very courteous and professional with a complete detailed explanation of everything involved. Highly recommended company. 5*+++++!