This morning I stopped at 1012 Main Street Auto to ask about putting air in my tires. They not only told me what needs to be done but did it for me changed out the stem covers and didn't charge me a dime. Suna was personable and extremely helpful. I highly recommend the service there. read more

I repaired my car battery for over 500 dollars and the car worked for a half day. When the car failed to work the next day. The shop owner said the repair was for INITIAL service ONLY and I have to pay for service for the next step...Scam in every sense!!! read more

Very accommodating. Great service. Went beyond what was needed. 1012 Main St. was the best. FY read more

Exceptional service locally! Tired of dealing with large service centers. Would highly recommend 1012 Main St. for quantity auto service that will follow through to make sure you are satisfied with your repair work. KT read more

Said "hello how are you" to the old man manning the pump here. He looked at me as if I was purple. I repeated myself to which he responds with a huff and a grunt and a "what do you need?!?" Listen you crotchety old f*ck, I'm not giving you guys any of my patronage again, and you're the problem. Looks like I'm not the only one whose seen crappy service. Does your business model require you to receive money from customers to stay in the Black? Yep it does. Might not want to continue sh*tting where you eat. read more

I've been coming here for inspections routinely for several years. Always friendly and fast service. The other day the owner offered to fil up my tires with air for free even though they have a pay machine. read more

The O'Keefe's have been running this place forever. I get my car inspected here now and then. Sometimes I get gas. They work hard here. Nice for a mom & pop gas station and car repair place. read more

Unfriendly service, high gas prices, and they don't take credit cards for state inspections. I won't be back.

Honest work, I don't have to fight to get something done with my car. Car runs like a charm!

I used to go to O'Keefe's for gas, but never for service. Never had a good feel for their ability; I got kind of an angry vibe from the owner. Then I went for a state inspection. I was told the wait would be 20 minutes. I waited in my car in the blazing sun for 50 minutes. Then when I pulled in, he said he wouldn't inspect it since I didn't have the front license plate on. You think he would have noticed and told me before I waited for almost an hour. Will never go there even for gas again. I was right about their angry/shady/could-care-less-about-the-customer thing. And I just heard they were robbed earlier this week. Funny how that kind of thing comes around. read more

These guys are absolutely shady in terms of keeping customers in the loop about hidden fees and charges. Getting your brakes changed may cost you $400, but they'll add in another $100 and afterwards tell you that they had a tough time getting one of the calipers off - hence the extra labor. There are much better places around the area; avoid at all cost! read more

Too bad i cant give half a star. Went there for an inspection last year. For starters they only take cash for inspections but they don't tell u until after they are done. Then I had to walk 2 miles to nearest ATM to get cash and walk 2 miles back to pay them. Kind of sucks walking 4 miles in middle of winter. Finally during inspection one of my break lights was out. He charged me $27 for replacing a $5 light bulb. These guys r pathetic and crooks. Their gas prices r also super expensive. There is another gas station on main street less than a mile from o'keefes in woburn right across from walgreens that only take cash, full service and generally charge 30 to 40 cents less per gallon. Stay away from o'keefes at all costs!!! read more

I just had the pads and rotors replaced on my 2006 Lexus. The work was done well, on time, and for less than the estimate I got on the phone! O'Keeffe's was half the price of the chain muffler and brake store where they also wanted to charge me for replacing the two front calipers. I'll know more in a few thousand miles, but for now they get top marks from me. read more

I don't understand some of these reviews. I've used O'Keeffe's for inspections, tire repair, oil changes, brake jobs, TPMS replacement, etc. My experience has always been good. You don't get the white glove service you see at Lexus dealerships, but Lexus costs more than twice as much as O'Keeffe. read more

I am totally dissatisfied with the inspection service conducted at this shop. First, the owner told me another vehicle was ahead of me and instructed me to wait at curb side. When I saw the vehicle ahead of me left the station, I pulled my vehicle close to the inspection bay. The owner, appeared to be irritated, instructed me to pull back to the curb side. Then I saw a young lady came and her vehicle was inspected first. I waited for an hour before my turn. The owner should have told me there were more than one vehicle ahead of me and I would have left it for another day. After my vehicle was inspected, the owner failed me with 4 safety violations - visual check of license plate and wiper, as well as wiper cleaner and "other" violations. In fact, the rear license plate is clear and front license plate was only partially hidden behind the bra. The owner did not offer to change the wiper right the way even though the shop carries many wipers. I was given a civil infraction the same day causing me extra fines and court hassles. When I showed up for re-inspection 3 days later, I removed the bra totally and replaced the wiper. They passed me. I told the attendants that I checked the wiper cleaner and it is almost at the full level. How on earth could the owner fail me because of the wiper cleaner? I challenged the shop why they checked "wiper cleaner" and "other" as "fail" and no one could answer my questions. This is the worst inspection I ever had and I will never go back to this place again. -- Winchester Resident read more

I would like to think O'Keefe tries hard but my recent appt was a real problem. I went in for one issue and ended up spending $800 on brakes. Now maybe I needed them but I never said, go ahead and take off the wheels...he did it and then told me I needed brakes and that he already had the wheels off. Never did resolve the primary issue as it occurred again in a few days. Brought it back to the leasing company and they had it figured out in no time; it was a rusted out radiator....of course that was another $400. I really hate cars and plan to divest as soon as I can. This odyssey took months and it was so basic. I also noted that the yard was pretty empty of cars for repair which is another sign to be aware of. read more

Our family has gotten our cars inspected here for years. They are fast and fair. True they don't take credit cards for inspections but they do take both cash and checks. I have never used them for repair services so I can't comment on that. read more

I have never posted a review on Yelp, but I felt my experience at O'Keef's Citgo warranted my first review. Needed to get my annual auto inspection, so I looked on the inter web and read a number of decidedly negative reviews of O'Keefe's Citgo. The reviews were a couple years old, so I thought . . . , let's give this place a chance. Some of the reviews suggested things like 'shady,' 'a negative vibe,' possibly even an underlying sense of anger that has been conveyed and observed by previous customers. Well . . . , I can report with complete certainty the previously posted negative reviews here on Yelp are 1000% accurate! Once my auto had passed inspection, the nice young man employed by O'Keefe's drove my car out of the garage to me, I asked him what it was like to work here? He seemed startled. I shared my observation of the negative experience I had with the owner, Danny. I said to him, 'good luck, seems you'll need it working here.' At that point, he smiled and said, 'thanks, just about every customer has mentioned something similar to me.' There you have it. My only hope for that place is that the young guys working there are able to find a better work situations before they develop the piss-poor attitudes that has clearly rotted away the old farts. I would suggest that if you need anything at all related to your auto, go any place except O'Keefe's Citgo! read more