Caroline and Mountain Carpet have always been the absolute best! They truly take the time and…read moreeffort to get their customers the very best, and are great community members that care about their neighbors to boot. Highly recommend going to see them!

Exceeded or expectations. Highly recommend this company. I have lived in the mammoth lakes area…read morefor years and no one comes close to the service and professionalism of Mountain Carpet.

I'd leave 0 stars if possible. Avoid doing business here at all costs!!! Placed a 50% deposit in…read moreJuly 2021 with a scheduled install date in October. October comes and goes and we were advised several times when we called that all the items were in and we were next on the install list. Continue to call and whoever answers the phones wouldn't give any details or stating that Richard would call us back and never did. Continued to call and finally someone different answers, this is in November, and tells us our carpet was never even ordered! She calls us back the next day and says they just placed the order and it would be delivered in a few weeks. Not happy at this point, but ok delays happen. Still no word from Richard about the install. I finally email explaining that this is unprofessional and that this needs to be done by the 15th so we can come up for Christmas. Spoke with Richard on Friday December 17th and advised that it was finished. I show up today, Dec 19th, and it's not finished. Different carpet installed in one bedroom, carpet not tacked down or even cut in some places, furniture in wrong place, doors not installed, random baseboards not installed, etc. I called Richard today and he said oh yeah I didn't order enough so that was what we did and ordered more carpet that will be here in a few weeks. 6 months later and I'm still dealing with this and it is a total nightmare.

The owners sons installed a beautiful floor and tiled my bathroom. They did an incredible job! I…read morewould recommend them x 10 . They totally know what they are doing!

Recently had carpet installed and was very happy with the service I received. They were very…read moreaccommodating as I needed it done on pretty short notice, also were very reasonably priced. I would recommend this be the first place you call when you need flooring. I will be using them from now on and referring friends and family to them

My home has never been this clean since we moved in. I asked them to tackle the big-ticket items-…read morelike ceiling fan and behind the stove/fridge, baseboards etc They went above and beyond- we have lived here full time for 7 years and they navigated all of our home items and cleaned EVERYTHING. I can't imagine how long it took!- would have taken me forever. Worth every penny and I really like the owner of the company! Great service, great people :)

We have been customers of Mammoth King since 2019. They have professionally cleaned our place more…read morethe 200 times, steam cleaned the carpets, deep cleaned our stone and more. They are honest, transparent, dependable and do great work. They really make owning a place 300 miles away from our primary residence easy and hassle free.

Quick to respond, quick to get me in on a short notice and quick and efficient cleaning job. Fair…read moreprices and great service. Highly recommend them for your carpet cleaning needs.

I had been wanting to get my rugs cleaned and my dog happened to make that dream come true by…read morehaving 2 major accidents in the middle of the night. I was leaving town the next day though so needed it done same day on a Saturday. They were willing to change their schedule and accommodate my request and came out within 2 hours! He did a great and thorough job. I was so thankful and happy with the service.

Curtis came out to our family's Snowcreek town home in Mammoth Lake's California and did a…read morefantastic job. He's cleaned countless homes across the area so he instantly knew our floor plan and what he would need to ensure our carpets would be brought back to life. When he arrived he was professional, and very educational. At one point he asked if we had pets because he could tell a particular pet care product was overly harsh to the carpet and that we'd be better off using soap and water or an enzyme-based product. He was prompt in his communication, on-time when he said he would be here, and was honestly a breathe of fresh air when it comes to service based businesses. Thanks Curtis! The carpets look great!

Curtis did a wonderful job on our 4bdrm condo. He was on time, thorough, and respectful of our…read morespace. He was recommended to us and I would recommend him for all your carpet cleaning needs. Also, he is fair in his pricing and went above and beyond in his service.

We recently had Water Dogs come out to clean the commercial carpet at our restaurant (The Breakfast…read moreClub) and they did an outstanding job! The carpet looked noticeably cleaner and fresher, even our regulars' costumers commented how nice it looked. Their team was professional and took great care of our space by moving everything around to clean every stain from years of buildup! We highly recommend Wate Dogs to anyone looking for reliable, high-quality carpet cleaning services. We'll definitely be using them again!

Many years ago I had some flooding, the company was then still Servicemaster. They didn't show up…read moreuntil the next day, never sucked out the water, only fans, resulting in mold damage. Moved my stuff into my backyard, didn't wrap or cover it, never moved it back or to a safe spot. Brought over a brochure about smoke damage, which the Technician (if you want to call him that) was unable to read, nor was he able to speak English. The owner Mike Hamdorf told me my Homeowners would pay for sure, but they would pay nothing, and then Hamdorf billed me several thousand dollars. Some friends of mine had some major flooding and their insurance covered theirs, but years later the house was foreclosed on and had special sale restrictions because almost the whole house was full of mold.

Antonio is awesome with last minute service!! So grateful that he was able to come through with our…read morecleaning. Very kind, professional, and respectful. So glad to have found this service!

Absolutely HORRIBLE. They do the low income turn arounds for people to move in or whatever.... so…read moreyou get what u pay for. When i first moved in my carpets were so wet and stained. Smelt Like mildew until i called kings king's carpet. Now one year later they were sent to do my carpets and omg... my house flooded a little but was thankfully caught on time. Was not bad. My daughters room mainly minor......but when they came in to suck the water out seemed like they did the worst job ever. I came home my daughyers room was again like mildew and soaaaaaking wet, then i called the manager who also agreed, and the maintenance guy who also agreed. I mean they didnt even care to move my daughter super light twin bed to get the water under the bed. So bad... such poor nasty work. Then on MONDAY ALMOST 5 DAYS LATER HE SAID IT WAS CUZ I HAD KIDS PEEING. BUT MY KIDS ARE FULLY TRAINED AND TO TOP IT OFF MY DAUGHTER SLEEPS IN MY ROOM. NOT ONCE HAS SHE SLEPT IN HERS. BUT he took no responsibility on the fact that my daughter room was drenched and left drenchedd for 5 DAYs! N no the manager been calling him to comehe been on it. .Today he was going to come fix and replace the padding cuz the water ruined my kids room, of course when wayer left unattended. Anyways THE guy came and never came back to fix it... AGAIN... cant even say its a busy season and their busy cuz town is slow due to no snow. Im ready to call the health department before my kids get ill smelling this mildew. Not recommended! Go anywhere but here. HORRIBLE JOB! Half assed ... just horrible! 2nd time doing carpets and there wont be a 3rd. Not TORO so gross.

What can I say, I probably used every carpet cleaner in the Mammoth June Lakes area and no one…read morecomes close to the quality and the fair pricing of Next Level.

This service was great; professional, communicative, timely, easy to book, and did a really great…read morejob. My carpets were at least 7 years old and has always had dogs in the household. I cleaned them a few times a years with a rental machine and I always spot treated but it never helped much. My carpets now look brand new and the cleaner they used was not overpowering. Very reasonably priced. I wish I had taken before/after pics.

I went to this business to have Linoleum laid in 3 rooms. After stringing me along for two months I…read moredecided to contact another company. The job was completed in a week and for a better price. I then text Ravin and told her I was not happy with the way I was treated for two months and had reached out to someone else. I could not believe her answer to me was, "I'm sorry you feel the need to state that to me" I DO NOT RECOMMED THIS COMPANY, Kingsburg

Very poor customer service actually took a blind in from Hunter Douglas, silhouette that has the…read morelabel with the exact measurements with all product information, they had stated oh we can order it and we will have it with in two weeks well two weeks turned into three months and no follow up. No return calls. Had to contact them via phone with no return call and via email that they finally responded to! They stated that the order had been lost and it was Hunter Douglas's fault not theirs, but when the order was actually placed via through their store! Terrible customer service very nonprofessional with no ethics in business!. I would not recommend this business not even to an enemy! It's very hard to even understand why they're still in business. Not a very good company go elsewhere with your business! Also the representative's name was Raven! Raven needs to go to a professional sales school to understand the customer needs and wants!