Problem: I mistakenly hit a pole. The damage to my bumper…read morewas the result of that. I initially was going to ignore the damage, however, as you can see, it was pretty visible. To make matters worse, my back/brake lights and blinkers weren't working. I have a go-to mechanic whom I trust with my life and my car's life. I have. never gone to anyone else to service my car. I would fly my car to him, wherever he may be...however, this time around, I decided to try this place, because this place had sooner availability, and I had to work. I came here SOLELY on previous yelp reviews and a prayer. Service: The man who owns this business, is Lloyd. He was the one who worked on my vehicle. I told him I prefer to pay out of pocket, if the price was fair. The price was fair. I thanked him and God for practically saving my hide. He communicated every step. He also allowed me to pay half, upfront, so that he could order my parts, so instead of having my car sit at his shop, unnecessarily, while we wait for my car parts, I was able to have my vehicle for an additional week, (while parts was being ordered). Total days in shop: 4 1/2. Quality: Lloyd purchased the new bumper, and placed it on my vehicle. It was like my vehicle never had a scratch. Perfect replacement! Then he figured out why my lights were no longer working. He immediately ordered the part and replaced it. I was expecting additional hundreds of dollars, added to my bill, but he kept the price for the parts and labor very fair. He even showed the damaged on my previous wire harness. Explained everything to me. Very knowledgable and does excellent body work. Value: I shared my quote with four other people. All were expecting that my damages would cost me thousands of dollars to fix. I am grateful for Lloyd's fair prices. Conclusion: God forbid I make a silly mistake like this again with my car, but in the event that I did hit something again, I will be coming back here. No need to look elsewhere. I trust this place with my car.

This shop is kind, fair, and does amazing work. My Dad had an accident. The car was towed to…read moreanother shop that held the car for 8 days and would not give me a written estimate but charged a daily storage fee. I asked Lloyds to pick it from that other shop. Within 2 hours I had a detailed written estimate and an honest recommendation to either fix it or not. I chose to fix it. They did an amazing job. Car looks fantastic and most of all they were responsive, kind, honest, and great repair people. I would highly recommend them.

Always on time, on target, and porfessional. Knows the value in his work. GO HERE. And pay cash…read moreminey he likes that.

During a particularly bad storm a tree limb fell on our car, damaging the roof and shattering the…read morefront windshield. We thought for sure the vehicle was totaled. Although we didn't necessarily want body work done on the roof (25 year old car), Howard went out of his way to order a windshield for us and worked to make it fit in the damaged frame. All this in two days! Howard was a great guy to work with - I would highly recommend Collision Concepts.

I am so pleased with Classic Coachwork of Fort Washington, I had to tell someone! What do you do…read morewith a 19 year old Hummer, H2, when the window motors burn out on two windows and cannot be rolled up as a storm is approaching and the car will not fit in the garage? Not only did Mike Spence find the motors and install them perfectly, but all the windows in my H2 are so clean I can see EVERYTHING again! Senior Citizen Alert: Look for a good experience with explanations in plain English! Carol O.

They did a great job and were so efficient! The whole process went so smoothly! Victoria in the…read moreoffice was so nice to work with too!!!

This is my statement after my insurance repair - I got my…read morecar back before the estimated date. I was kept up to date with the progress via text. When I saw my car I couldn't tell there was any damage. And you guys washed and vacuumed, which hadn't happened in a while. So I really appreciate how it looked when I got it back. I was able to discuss problems I had that had nothing to do with my accident. I felt completely taken care of. I was also, able to pick up my rental and drop it off with you. So thank you for that convenience. I would definitely use your service again and would highly recommend you. THANK YOU SO MUCH!

Horrible. Needed an appraisal for a simple fix, expected that day, nothing. Called following week,…read morerep didn't get to it and was on vacation so another rep would follow up by end of day, nothing. Called again, original rep was going into a meeting?! Will call back in 30 minutes, nothing. Such a waste of time.

Just got our 2013 Subaru Legacy's fender repaired here - not only was their price ridiculously…read morereasonable, the quality of the work was FANTASTIC! More than one garage expressed doubt about being able to match the Pearl White paint, and wanted to charge quite a bit to assure color matching. But Glenside Collision said "no problem" and "no extra charge!" and the car is absolutely perfect! Thank you, Glenside Collision!!

Hands down the WORST experience I've had at an auto shop…read more Brought my car in for an electrical problem and they cut a wire without asking me beforehand. This created another issue, which they stated they could fix for around $1500 with no guarantee that it would fix my problem. I obviously passed given they created the issue. The Toyota mechanic I went to afterwards said what they did made no sense and they shouldn't have cut the wire without asking me. He was baffled they did this and now it's creating more hassle than the original issue. To make matters worse, when I called Morano Brothers to get more information about what they cut, Bob was extremely rude, stating that he had already explained the issue to me several times. Sorry, I'm not a mechanic. And when the Toyota guy is saying what you did made no sense, I'm probably going to have a hard time comprehending it as well. Long story short - AVOID these guys. They cut wires without asking you, try to screw you by charging you more for issues they created, and are extremely rude when you ask for reasonable explanations.

Had a slight mishap. Another driver hit my driver's side mirror and tour it apart. I went to…read moreMorano Brothers for an estimate. We agreed on the price, they ordered the new part and it arrived. I dropped my car off and the work was done is a couple of hours. Mirror looks great. Bob was very friendly, easy to talk to and kept me informed on progress. Will be going back if I ever need body work in the future.

Never and I mean NEVER have I experienced such a bad moral at a shop! I called to get an estimate…read morescheduled and the female who answered the phone sounded annoyed as she put me on hold. I waited on hold for 10 min and no answer. I called back and the same female put me on hold once again, I came to the shop after not being answered and I am assuming the same female was who I spoke to at the front desk. She was very rude and seemed annoyed that I asked to schedule an appointment telling me that they are booked out two weeks. I ended up finding another shop to go to in the area. I am not one to normally write reviews but based off the ones I have read it seems like a common occurrence. I use to frequent this location but not anymore.

Horrible service, non responsive, price gouging estimates and still waiting two weeks later for an…read moreestimate because they said they never got the first estimate from their own app that I was told to use. Nice on the phone but clearly did not want my business because I wanted to self pay. I found another auto body repair place who put my bumper back on the same day in less than 30 minutes. It took them 30 minutes to look at my damage here. Very bad experience

On October 9, 2016, a neighbor's tree fell onto my car. I didn't have a auto shop at the time…read morebecause my car is leased and the dealer does all the maintenance for me. The dealer also doesn't directly handle collision repairs so I chose Brad's Auto Body bc of proximity and the good yelp review. I was a little nervous to take a blind chance but I'm very glad that I did. My car had about $6500 worth of damage in the rear from tree fall. The trunk and side panel among other things had to be replaced. I was concerned that afterwards it would be obvious that something had happened to the car. However, the car came out looking beautiful. The white paint color matched perfectly and I couldn't see any signs of any damage at all. The car was given back to me in pristine condition and had even been taken to the car wash and the interior floor/seats vacuumed - which I greatly appreciated because there were glass fragments all over the interior from when the rear window was completely shattered. Crystal and Chris (forgive spelling errors) were wonderful to work with and very communicative about the progress of my car. I am extremely impressed with both their customer service, genuine care for their customers, and skillful auto work. I've been suggesting them to friends and coworkers and I will be returning to their business if I should need auto repairs in the future.

My car was towed due to road work (signage was not posted before I went on business trip), which I…read moreknow is not their fault, they got a call and came for my car, so I am not faulting them for that. The issue is I was quoted a price over the phone and went in less than 3 hours later and they tried to charge me $100 more. So I cannot comment on their auto body work but if they are going to quote me a price and then change their mind only a few hours later then I can only assume they will do the same to the next customer.

I had a cracked bumper and lots of knicks and scrapes on the front and back. Needed to get it…read morecleaned up before turning in the car at lease end. BMW was going to charge me to replace front and back bumpers. Abbey's Too did an unbelievable repair job. It looks so good now I want to keep the car. Great work, fast and a fair price.