"I would like to recognize Matt Grenier at the Brunswick, Maine Advance Auto Parts store, located…read moreat 30 Gurnett Road. Matt went above and beyond to help me, was professional, knowledgeable, and made sure I got exactly what I needed. He installed two house batteries in my RV. After installation of the batteries, Matt went back in the store, I had additional questions unrelated to the battery installation; I went back into the store, only to find out Matt had clocked out... but he was still in the store. He came out to my RV and worked with me on my other issues, off the clock for over an hour. Matt's EXCELLENT, "Disney Like" customer service, deserves recognition. Thank you for having such a great employee." Jerry Cornelius 214 Hitching Post Lane Forest, VA 24551 434-610-5300

Huge shoutout to Rob at Advance Auto in Brunswick! He went above and beyond to help me find…read moreeverything I needed for my Mercedes Sprinter van project. From walking me through the right products to fully explaining how to properly prep, paint, and restore the rims, Rob was patient, knowledgeable, and incredibly supportive every step of the way. You can tell he genuinely cares about his customers and takes pride in making sure they leave feeling confident with their purchases and their plan. On top of that, it's clear that Rob's work ethic and heart are making a real difference -- even just looking at the vehicles on site, you can tell this store takes care of its team and the people they serve. Rob is someone who's truly going places, and I'm grateful for his help! And hey -- if you ever find yourself in Richmond, Topsham or Augusta, swing by Morning Moose Coffee for a fresh cup of coffee and some mini donuts. We'd love to serve you and say thanks in person for supporting great businesses like Advance Auto and amazing people like Rob!

Never think of going to Walmart for my vehicle needs, but I was in need of 2 tires and its Memorial…read moreWeekend, and most places are closed or won't be able to see me until next week. So, I checked out online, if they even carried my tires and they had them! So, I called and the sales person checked to make sure if he had them in stock and they had 6, so yeesss! Then I asked him, what are the chances the tires could be put on today, and he responded, come on over!!! That was great! Out we headed and when I arrived, I was waited on immediately and I was in and out of there in about 30 mins!!! The staff were friendly and helpful and very polite. I know that I probably caught them on a "not so busy time", but either way, I was pleased. While we waited in the garage, they have seating with a tv to watch and a little kids table with coloring books and crayons, which was great for me, since I had a couple of kids with me. Overall, very happy and the price for the tires were waaaay below anyone around. So, if you're in the area or need some work done, check out Walmart Auto Care Center.

My go to parts store. Always friendly and helpful. Extraordinarilly…read more so. They have redone the store and almost a hardware store now. It is rare they do not have the parts I am looking for and that encompasses, hybrids, trucks, marine, and RV. Highly recommend this store. And they will come outside, look at your vehicle, and help you out however they can.

Jeremy, at the Topsham NAPA store, went above and beyond his job description today to help me…read moreresolve a battery issue with my 1990 Miata. Without his help, this grandmother would still be endlessly searching for answers. He was polite, thoughtful and displayed a willingness to help not often seen today. Thank you so much Jeremy!

Professional, friendly and efficient when getting my state inspection. They took me right away with…read morea minimal wait.

Stopped by this location today and had an amazing experience! Needed new wipers for the minivan as…read morethey were completely shot. Jesse, who worked at the counter, was super helpful found the exact wipers for the van and even came out and helped install them! The service here is great. The people are friendly and there's a big parking lot so it's easy to get in and out. I will definitely be back!

Locally owned amazing service and very helpful!.The inventory and selection of parts is impressive!read more

I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

We were in town visiting family when various check engine lights went on and the car started…read morerunning roughly. It was a Saturday and VIP was the only repair shop that had a mechanic on duty (this after checking a bunch of other places in Bath to no avail). It was about 10:30am and of course they were booked for the day with only one mechanic on duty but said we could leave it and they'd try to take a look. Richard, the store manager, said they might not get to it until Sunday or Monday. We were scheduled to leave Sunday morning and let them know but their Sunday was also booked up. We left with our fingers crossed as we had to be back home Sunday night for work on Monday in the Boston area. We checked back mid afternoon but they hadn't been able to look it over yet and then checked back around 5 (we'd been told the mechanic was scheduled to go off duty around 4). We got there and the car was in the garage with Richard and Ivan the mechanic talking. They figured out the problem and repaired it! We were able to get the car Saturday and leave on time Sunday. We talked more with Ivan and Richard and they were so helpful, explaining what was wrong and answering questions (and showing us the bad spark plug). They really saved us by squeezing us in and we have only good things to say about the team at this location!

Went to VIP in Bath where I used to get my vehicles worked on prior moving to Topsham. The…read moreTopsham location has been horrible and has messed up simple things like oil changes and tires. I need new tires for my truck so I thought I would see if Bath was still good. They are NOT. I set up an appointment for today. The scheduler said he would order the tires and make sure they were in before the scheduled appointment. I got there today and no tires. Not late, not back ordered just NEVER ordered. No one called to let me know so I wasted an hour and gas at these ridiculous prices just to get a shoulder shrug and a gee: it looks like they were not ordered. Do you want to reschedule? Nah; I'll go somewhere else

I had an issue yesterday with my car while I was about an hour away from home. I was trying to…read moredetermine if it was safe to drive my car back to Portland or suck it up and have it towed. I went to 6 different garages (not expecting them to do anything in the moment but advise me on the safest way to get it home. I was on the verge of a full on melt down when I decided to try one more garage before calling a tow truck. Luckily the next one I found on the map was Bill's garage. Brandon was incredibly helpful and professional and asked me to stop by so he could have a look. When I arrived Brandon came right out and ran diagnostics a few times and drive it around a bit to assess the situation. He felt like it was ok to drive it back which was a huge relief. I wish the garage was closer to Portland because this would definitely be my go to shop. Thank you so much for everything, Brandon!

First visit, just to top off AC on an older car, done, now super cold, BUT what impressed me, owner…read moreof six cars, was how neat and organized the place is, staff also very nice, nice older dog (always a good sign). Place is deceiving - has a narrow-ish face, but goes WAY back; I did a walk around. Neat everywhere inside and out. This is the way an independent garage should be, and their appointment book shows a very high level of customer satisfaction.

Every battery you could possibly need. It helps to bring an old one of what you're looking for…read more Staff is willing to help, but you have to ask.

Great experience getting my cell phone repair (looks like I had water damage in the screen) they…read morereplaced the screen and revived my cell phone! Very quick and kind service. High recommend