Huge shoutout to Rob at Advance Auto in Brunswick! He went above and beyond to help me find…read moreeverything I needed for my Mercedes Sprinter van project. From walking me through the right products to fully explaining how to properly prep, paint, and restore the rims, Rob was patient, knowledgeable, and incredibly supportive every step of the way. You can tell he genuinely cares about his customers and takes pride in making sure they leave feeling confident with their purchases and their plan. On top of that, it's clear that Rob's work ethic and heart are making a real difference -- even just looking at the vehicles on site, you can tell this store takes care of its team and the people they serve. Rob is someone who's truly going places, and I'm grateful for his help! And hey -- if you ever find yourself in Richmond, Topsham or Augusta, swing by Morning Moose Coffee for a fresh cup of coffee and some mini donuts. We'd love to serve you and say thanks in person for supporting great businesses like Advance Auto and amazing people like Rob!

If your in the need for car parts this is the place. They are always willing to lend a hand and…read moregive the advice that is needed. It's even better when they greet you with a smile or hello, which is most of the time. If your in the area or in need for some Direction for your vehicle this is the place you want To be.

Professional, friendly and efficient when getting my state inspection. They took me right away with…read morea minimal wait.

Stopped by this location today and had an amazing experience! Needed new wipers for the minivan as…read morethey were completely shot. Jesse, who worked at the counter, was super helpful found the exact wipers for the van and even came out and helped install them! The service here is great. The people are friendly and there's a big parking lot so it's easy to get in and out. I will definitely be back!

I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

My go to parts store. Always friendly and helpful. Extraordinarilly…read more so. They have redone the store and almost a hardware store now. It is rare they do not have the parts I am looking for and that encompasses, hybrids, trucks, marine, and RV. Highly recommend this store. And they will come outside, look at your vehicle, and help you out however they can.

Jeremy, at the Topsham NAPA store, went above and beyond his job description today to help me…read moreresolve a battery issue with my 1990 Miata. Without his help, this grandmother would still be endlessly searching for answers. He was polite, thoughtful and displayed a willingness to help not often seen today. Thank you so much Jeremy!

Never think of going to Walmart for my vehicle needs, but I was in need of 2 tires and its Memorial…read moreWeekend, and most places are closed or won't be able to see me until next week. So, I checked out online, if they even carried my tires and they had them! So, I called and the sales person checked to make sure if he had them in stock and they had 6, so yeesss! Then I asked him, what are the chances the tires could be put on today, and he responded, come on over!!! That was great! Out we headed and when I arrived, I was waited on immediately and I was in and out of there in about 30 mins!!! The staff were friendly and helpful and very polite. I know that I probably caught them on a "not so busy time", but either way, I was pleased. While we waited in the garage, they have seating with a tv to watch and a little kids table with coloring books and crayons, which was great for me, since I had a couple of kids with me. Overall, very happy and the price for the tires were waaaay below anyone around. So, if you're in the area or need some work done, check out Walmart Auto Care Center.

This is a great place--very customer service oriented. I was helped first on the phone by Emmylou,…read moreand she told me to ask for her when I can in--which I did, and she was SO helpful and made sure all my questions were answered before I left. What a breath of fresh air!

This was my 2nd visit to O'reilly. Remember the whiteout snow on Christmas day? Yeah.... well I…read morewas driving from Woolwich to Rockland when my wiper started icing up around Nobleboro. Dangerous conditions to pull over and get out, so I reached out the window, grabbed and snapped the wiper when the wiper flew off the car. Merry F_____ Christmas, stranded in a whiteout trying to get to Christmas dinner. A nice guy from ME DOT switched the passenger side to the drivers side and got me back on the road. A big shout out to Randy! I went to O'Reilly, and the same fellow who helped me the last visit, tried in earnest to help me again. See RON. He did not have the exact wiper because my car is new and has a new attachment. WHY do they do this? Wipers have been staying on cars for decades with no problem (just don't snap them), so why the hell do they need to confound the public with half a dozen different attachments!?? Ron tried several, intent on getting it to work, alas only not to be rewarded for his effort. I had to go to VW. But Ron is the epitome of great customer service. As another example, Ron told me if you're driving and feel a vibration, it's the snow and ice in the wheel. Sure enough, next day, I'm driving and thinking what is wrong NOW?!! Then remembered his sage advice. Once I got the embedded snow out of the wheels, all was well. Had Ron not offered that advice, I would have been spending time taking the car to the dealer. If you're going to O'Reilly, ask for Ron.

We have been using Autometrics for years. Teddy and her Dad run an honest, reliable and…read moreprofessional business. They have always been reasonably priced and more importantly trustworthy. We hvae never felt "taken" as we have at auto dealership service departments or chain store repair shoppes (which shall remain unnamed...VIP auto:). They also saved us from a few bad used car purchases by their pre purchase inspections. Anyway the world needs more honest repair shops that are family run like this.

I have nothing but good things to say about both the Pleasant Street and Bath Road Autometrics…read morelocations. I was referred to Autometrics from a guy that worked at Advanced Auto Parts who noticed I had a frayed transmission belt when replacing my headlight. Autometrics works only on foreign vehicles and these shops are well-known in the area for doing exceptional work. Both Ray (Pleasant Street) and Teddy (Bath Road) are amazing. Ray is the original owner of the Pleasant St. location and Teddy is his daughter who runs the Bath Rd. location. Both of them know their stuff and are the most personable shop owners I've ever met. My first time going in, Ray took a peek under my hood and was honest about the fact that I could wait a little bit before getting a belt replaced. He also advised me on how to save on labor with other maintenance things I know I needed done down the line. When it was time to do the work, I needed a great deal of work done on my Subaru and was expecting to pay big bucks for it (head gaskets, new tires, timing belt, etc.).. I was pleasantly surprised when I was told the amount for the service! Finally, when I was ready to part ways with the Forester, I took the vehicle I was looking at in to get it looked over at the Pleasant St. location. Ray gave me some free advice that ended up saving me money in the long run. He looked up what my trade-in value of the Subaru would be and the NADA value of the Honda CRV I was looking at and advised me on what would be a good deal for me. I will continue to be a loyal Autometrics customer- they are the best!

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My daughter had a set of new snow tires a little more than a year ago, and they started to cup on…read morethe outside front. This was on a brand new 2022 honda with suspension clean enough you could eat off it. The alignment was such that they quickly starting cupping and by the time she noticed it, it was enough to see the damage.... so damage was already done. Her 2022 Honda Civic should have been crazy easy to align and balance. I just bought a brand new top of the line set of rubber for $1,200 in March 2025, and my prior tires were worn with low tread but literally perfect, not a trace of wobble from 50-80mph, and not a trace of uneven wear. Literally not a trace of uneven wear. The new set had a significant wobble as soon as I left. I brought the vehicle back a couple weeks later they claimed to adj the balance and adjusted the alignment. The Ford Edge still wobbles, characteristic of a bad balance job, so it feels perfect up to 55 or so then it wobbles up to 75 then it feels like no wobble. So it is definitely not balanced. My front tire now has a road sound that is not crazy loud, but I can hear it, so it is not aligned or balanced or some mix thereof. The sound is characteristic of toe being off, I think. The car still wobbles around 55-70mph, so bad it makes papers in my truck violently shake. I then bought a gravity alignmment tool at Harbor Freight, and checked my wheels balance at home. And sure enough, two wheels were significantly out of balance. I took the ford edge immediately to a Ford Dealership and said nothing for history, just it shakes a tiny bit and had a road noise that should not be there, and they adjusted my alignment which was totally off. The dealership showed the before and after. Front wheels are supposed to barely turn to the inside, common knowledge. Not perfectly straight on and not barely to the outside. My front right was barely adjusted to go to the outside. The VIP tech did not understand alignments, and someone adjusted one wheel in the wrong direction. When TODD was at Topsham, this was a well run ship, I always had spot on alignments with Gary the tech at the time, and never ever had severe balance issues. The VIP when the manager was Todd was awesome. The VIP with no manager named Todd is not good. The new manager and techs are not trained to be expert, they do not perform at an expert level, and should not be advertises as professional, tires are really expensive and between Katies set and my new set, the techs incompetence is really costing us. We will be looking around to go elsewhere and will spread to word to avoid VIP for now in Topsham for seemingly shoddy work. the video shows 4 seconds slow highway speed on rt 196 in a section with no bumps, cracks or potholes, see how crazy the paper wiggles. Ugh. Very disappointed. Update, the front right wheel was a whopping 1oz off. No wonder it wobbled. This was after two visits in a row to have vip the new tires they put on, the second they balanced them one was 1oz off. Dan Foshays in Hallowell repaired it correctly w road test balancing and the youngest tech in that place looked like 40, their office (dan Foshays) had 25 sq feet of certifications included a thank you from the BBB.