This is a great place--very customer service oriented. I was helped first on the phone by Emmylou,…read moreand she told me to ask for her when I can in--which I did, and she was SO helpful and made sure all my questions were answered before I left. What a breath of fresh air!

This was my 2nd visit to O'reilly. Remember the whiteout snow on Christmas day? Yeah.... well I…read morewas driving from Woolwich to Rockland when my wiper started icing up around Nobleboro. Dangerous conditions to pull over and get out, so I reached out the window, grabbed and snapped the wiper when the wiper flew off the car. Merry F_____ Christmas, stranded in a whiteout trying to get to Christmas dinner. A nice guy from ME DOT switched the passenger side to the drivers side and got me back on the road. A big shout out to Randy! I went to O'Reilly, and the same fellow who helped me the last visit, tried in earnest to help me again. See RON. He did not have the exact wiper because my car is new and has a new attachment. WHY do they do this? Wipers have been staying on cars for decades with no problem (just don't snap them), so why the hell do they need to confound the public with half a dozen different attachments!?? Ron tried several, intent on getting it to work, alas only not to be rewarded for his effort. I had to go to VW. But Ron is the epitome of great customer service. As another example, Ron told me if you're driving and feel a vibration, it's the snow and ice in the wheel. Sure enough, next day, I'm driving and thinking what is wrong NOW?!! Then remembered his sage advice. Once I got the embedded snow out of the wheels, all was well. Had Ron not offered that advice, I would have been spending time taking the car to the dealer. If you're going to O'Reilly, ask for Ron.

I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

Professional, friendly and efficient when getting my state inspection. They took me right away with…read morea minimal wait.

Stopped by this location today and had an amazing experience! Needed new wipers for the minivan as…read morethey were completely shot. Jesse, who worked at the counter, was super helpful found the exact wipers for the van and even came out and helped install them! The service here is great. The people are friendly and there's a big parking lot so it's easy to get in and out. I will definitely be back!

My go to parts store. Always friendly and helpful. Extraordinarilly…read more so. They have redone the store and almost a hardware store now. It is rare they do not have the parts I am looking for and that encompasses, hybrids, trucks, marine, and RV. Highly recommend this store. And they will come outside, look at your vehicle, and help you out however they can.

Jeremy, at the Topsham NAPA store, went above and beyond his job description today to help me…read moreresolve a battery issue with my 1990 Miata. Without his help, this grandmother would still be endlessly searching for answers. He was polite, thoughtful and displayed a willingness to help not often seen today. Thank you so much Jeremy!

I've been going there for years, great service from him and his wife, I see some bad reviews about…read morecustomer service, first off, there's a big sign, and always has been, saying no driving in the yard, and it's a bone yard, not freaking Trader Joe's, read the room people, before you give bad reviews. They're old school cool and I think their customer service is just right. Thanks guys, Moody would be proud! 5 stars.

Great place, great price, nice people! If they don't have it, they probably can find it for you.read more