Love the employees dislike Richardo the manager rude and short. Had an employee read my check…read moreengine light which is a service they offer.The employee asked Richardo what the code meant he told him google it. The employee was new and read it and says I'm sorry I don't know what this means I'm so sorry.

Had the BEST experience yesterday there. The Gentleman that helped me was really wonderful. After…read moredealing with car issues all the day, a very frustrated version of myself came into the shop and the guy helped me immediately. Came out to my car, replaced my battery without complaint and chatted with me the whole time. It really is the small things in life but he turned my entire day around. I just wish I would've gotten his name! Thank you sir!! Update: The battery I purchased went bad within 3 weeks, I called them ahead of time to make sure they had another battery in stock (the battery came with a 3 year limited warranty) and anything else I needed to bring with me. They told me just the faulty battery and receipt. I arrived and they replaced it for me without issue. Very smooth process

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Got running boards for a 2020 blazer from China took some place to get installed and they couldn't…read more do it thought I had waisted money took it to total truck and asked them if they could do it they said they could and quoted a price they came in under that and made them work fantastic job if you need specialized job done on your truck or suv would definitely recommend them great job guys

Excellent service over the phone and Greta work! I would highly recommend Total Truck! Thanks for…read morethe excellent service!

I've taken two of my vehicles there Always a top-notch job at a fair price…read more I feel very lucky to find a shop on the southside with honesty and integrity. And thank you, Tim the owner for taking good care of my vehicles.

We have found our go to mechanic on the southside. I had Great service from beginning to end. They…read morewere accommodating to getting me in and finished my brake job the same day. They were honest about pricing and educated me more about my car. 10 out of 10.

Jeremy was super helpful when we stopped by for a battery replacement. After the replacement he…read moreasked us to start the vehicle. He noticed that we needed our starter replaced and recommended a local place that could help us find solutions to the problem. I am extremely grateful for his knowledge and attention to detail

This is probably the first Advanced Auto Parts store I have been to, I always hear their…read moreadvertisements on the radio, you know what I'm talking about if you listen to the radio. I always just went to Autozone or someplace else close just to pick up one/two simple things a few times a year for the car. Well I was driving by here the other day and thought about something I needed to pick up so I thought why not and checked it out. I asked the staff member for assistance to see if this particular product would fit my vehicle. He said "lets open it and go try it out!" He assisted me in installation and everything worked out, very nice staff! The store layout and price is probably the same as the other auto shops I've been to. I don't get any specialty products so I have no idea what sort of products they would carry in that department or what services they offer. I would return again! Great store with a big parking lot!

Car sound is now my first choice when looking into purchasing or installing electrical work on all…read moreof my vehicles. After having work done on my wife's car (a car starter installation) I was driving around and notice that her blind spot monitoring was having an issue. I called Car Sound to have them check their work, since I was unaware of any issues until the car starter was installed. I was able to get an appointment quickly. Upon inspection of the car, the owner of Car Sound came to me, after inspecting the installation work, with the owner's manual explaining the safety features of my car. I was aware of some of the information, but it was very helpful to have a professional explain the features with detail. During this time, an office manager was looking up information on her computer to find out what could cause the issue. Between the owner and office manager they diagnosed the issues and showed me how I could check for the culprit if I ran into that issue again. I called the dealership to see if they would also check the issue out and make sure that there aren't any other sensor issues. Long story short they told me it would be $180 just to bring it in. I went home pulled a panel off the car cleaned out the rocks and am no longer experiencing issues. Thank you to everyone at Car Sound, not only for your great products, but your customer service that goes above and beyond putting the customer first!!!

I madevarrangent with Tom service manager. To remove tint off of my Honda accord…read more Most recently his employee could not remove all of the tint. I waited hours for this To be done.while waiting, I requested to to Tom that I wanted my car and to leave he kept stalling, then I caught Tom making a phone saying it's here. Within 1/2 two men showed up. My car was park inside your building with both doors wide open. Iwantto know why my car was sitting withdoors opened, the two men messing with my car.unaotherized access to my private car.

Deceitful sales with the extended warranty. They push you into buying it but leave out important…read moredetails.

I could write a book on the bad experience we had with DeYarman's service center but I will…read moresummarize it to this: bad communication, and poor follow through. We were misquoted on the diagnostic cost, we were told we needed an airbag module we were never given a price for so we could never actually have the service done, and despite calling in a dozen+ times over the course of almost two months we were never followed up with whenever we were told we would be called back. DeYarman has not tried to do anything to make things right which is what is really frustrating. If you plan on having your Ford vehicle repaired I would do some research and try another shop.

I had an amazing experience! I worked with Rob Lillig, who was very helpful. From tge inital…read moremeeting up until the purchase. He was very up front and honest. He listened and he found exactly what I wanted. I didn't anticipate the process being very quick. Brett in fiance got the approval quickly. Initially the approval was denied. He came back and said not to worry that he would get an approval. About 30 min later I got the approval. My experience was great!

Visited the quick service for an oil change today at 12:15pm. Got me right in to bay 4 after a…read moreshort 2 minute wait for the check-in assistant. I was able to wait in the vehicle while they performed the service. They did a quick light inspection at the beginning of the service by checking the headlights, high beams, hazards and reverse lights. Tires were inspected during their multipoint inspection and fluids were topped off as needed before they pulled me through the bay. Excellent, thorough and efficient service and technicians were kind and courteous.