This location cannot seem to find accounts that are set up with other locations. Which means I pay…read moreretail instead of using my company discount.

I feel taken advantage of. I should have done research before I came in. I walked in and was…read moregreeted right away. I asked if they had batteries for my key fob. The employee responded installed they are $21. I had no idea how much one cost. The employee took my fob opened and put a battery in in about 2 min time frame. Then he proceeded to help the older gentleman that was at the counter installing his own batteries, while I am standing there. The older gentleman leaves and the employee rings me up. The employee states "I can save you $10 if you buy a flashlight. Huh? Well we have a special and if you buy the flashlight I can $10 off." I felt I didn't have a choice, so I did. I had no idea the battery was only $5.99.. Then the employee couldn't print a receipt so who knows. Either way I feel really taken advantage of. I could have installed the battery myself. I have been to places like this, where they will just put a battery or part on for free. I will NOT be back.

I was on my way to NE and stopped in Des Moines overnight. The next morning my battery in my key…read morefob was not working. I stopped for breakfast at the corner cafe and this store was in the same strip mall. I explained to the young man my situation and that I had recently changed the battery. With a smile on his face he took my keys and changed the battery for free. Best service ever. Oh and it took him like 2 minutes!

Great customer service! They graciously replaced my very old battery while I waited and couldn't…read morehave been more helpful.

I want to give a shout out to Anthony, Karina, and Mike forgetting my car back on the road quickly…read more I have an Audi that I discovered requires some specific programming for the battery management. Typically that requires the dealer involvement. The closest Audi dealer is in Des Moines and not terribly convenient to get to. They went out of their way to help me out, Got my new battery installed, got it programmed and I was on my way. Car is running like a champ! Thank you!!

They always have what I need. Staff is very helpful and friendly. I like to go there to get hard…read moreto find batteries

Always great customer service. Doesn't push more expensive products and lends tools to switch out…read morebatteries. I have bought multiple batteries from this location for my cars.

Do not allow your mechanic to install Interstate Batteries model# MR-S1R. It is known to be…read moredefective and you'll spend hundreds of dollars for the shop to figure it out. In July 2022 I took my car in for an early minor tune up as we were moving and finding a honest, reliable mechanic isn't an easy task, especially for a woman. The only issue found was the car needed a new battery. The shop installed Interstate Batteries model# MR-S1R. We moved in Aug 2022. In Dec 2022 my car started having issues of intermittent starting with no interior lights. Upon checking battery connections, the car would start. After several instances, I contacted Interstate Batteries to locate a mechanic to replace the battery. I contacted a local mechanic, told them of my issues and informed them all I wanted was for them to change my battery as it was under warrantee. They went through their list of possible issues and I explained why none of them were the issue. I informed them of the minor tune up in Jul 2022 and how the only work done was changing the battery. The shop told me to bring my car and they would test the battery and change it per the warranty. After sitting at the shop for 2 hour, they informed me they don't know what's wrong with my car. They said they would change the battery and test my car to ensure if was running properly. If there were still issues, then they would need to diagnostic testing on my car. The shop had my car for 48 hours and I thought something was majorly wrong. Turns out they ran the diagnostics on my car before installing a new battery. When they finally changed the battery and all the issues stopped. When I picked up my car I was informed the battery was known to have issues. I was livid because they told me on the phone it wasn't the battery and needed to do diagnostic testing. The shop charged me almost the same amount of money I spent back in July 2022 when the battery was installed. The shop told me they were required by Interstate Batteries to prove the battery was defective. Even though it ended up being the battery, which was replaced under warranty, I ended up paying the mechanic for a known defective product. Upon contacting Interstate Batteries to complain about the warranty process knowing their product was defective. They said they would investigate and reimburse if they thought their product was proven to be defective. Though they did reimburse paying for another battery, it didn't cover the forced cost of their required diagnostic testing. Some scam they have going on to rid hard-working people out of their money. Then I found out the shop could have installed any battery brand. Stay away from Interstate Batteries as they knowingly sell defective products.

From the owner: Auto, Powersport, RV, Marine, Lawn and Garden, Motorcycle and Golf Cart Batteries…read more Products: Truck, Golf Cart, Boat, Personal Watercraft, Recreational, Motorcycle, ATV, Go-Kart, Snowmobile, Farm and Agricultural Equipment, Lawn, Garden, Utility and Commercial Vehicle Batteries, Commercial Automotive, Battery Tenders. Services: Battery Testing, 200,000 Dealer Locations, 24.8 Million Recycled Car Batteries, Local Owned and Operated, Econo, Wholesale and Retail Sales, Bulk SLI Battery Recycling. Brands: Interstate. Location Facts: Between the Truck Stop and Bass Pro Shop on Adventureland Drive. East of the Outlet Mall.