this store is one of the best stores that I go to get assistance and help with my car. They've been very helpful since I own and bought my 2014 CX when I bought it in 2017 they've been very helpful and always help me get everything I need to do and explained everything about it and I'm so grateful thank you. read more

My battery died on my way to work. I was extremely stressed out. I went to O'Reilly Auto parts and Bernando assisted me in installing a new battery. Bernando was amazing! He was so friendly, helpful, and fast. All the things I needed in that moment. I am very thankful for his help. read more

Maybe have more than one employee working there. I walked in, grabbed my stuff and went to checkout. One customer and one employee in the rest of the entire store. That ONE other customer meant waiting. I waited. Gave up and put my stuff back on the shelf. Amazon can deliver it by 5 anyway. Staff better. read more

David, the assistant manager, went above and beyond in helping me replace my car battery. Customer service was off the charts! So was the product. Highly recommend. read more

Great service with a smile. I highly recommend O'Reilly Auto Parts Store specifically Store 3637 located at the corner of Willow and Neese in Clovis, CA. A new employee hired less than a month ago (forgot his name), assisted in searching for my battery warranty, found it and replaced my bad battery with a new one, giving me tips on how to prolong the battery's life with a smile. I went to that store yesterday, 02/11/23 at about 4 to 5 p.m. read more

During the pandemic O'reilly's own employees not wearing face masks and yet clearly on the entrance door posted must wear face masks to enter!! Associate name Brandon still have the guts to ask me for a face masks when I asked him how come he is not welcome a face mask. Brandon also make some very bad remarks in front of me and the assistant manager didn't bother to stop his behavior! My first and last to this location!! read more

Lots of good quality arts the employees are proper and assist with whatever you need for your vehicle

I had to replace a battery with a "difficult level" message that came across the screen. I have a Ford Focus Titanium (if you know, you know) . Because of this, they couldn't replace it for me. Despite this Rae/Raeanna offered to let me borrow tools and was with me the whole time to change the battery. Even going as far as to pay attention to the bolts possibly being stripped when reconnecting the terminals and she gave me bolts from her personal/prior purchase she made. She went above and beyond and I appreciate all of her help. read more

Went in for a quick errand. Logically organized store. Good variety. Three kinds of Honda power steering fluid. The guy at the counter gave me some good advice about how to re-attach my sagging ceiling fabric. All in all, a good store with helpful employees. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Clovis, California

Had a flat battery which I purchased from store on Clovis/Herdon. They punched my phone number in and replaced the battery within seconds without me even asking if it was still under warranty. Great customer service chaps!! read more

Oh Lordy, still 5 stars, but I can't figure out how to fix the typo in my previous review. Lol

This was a great experience, I went in to get a battery replaced and was ready to pay for a brand new one. The clerk checked on my warranty without me even asking. In less than a minute he found that I could have a brand new battery under my warranty. He even lent me the tools to replace it right there. Great trip. Highly recommend this place. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Clovis, California

Thanks to RJ, I got help on a family members car with excellent service. Definitely will be going back In the future!

I always receive the best service at this Auto shop. They truly care about their customers. Thank you to Brandon who helped me fix a broken tail light today, something that would have taken me an hour to change out he fixed in about 10 minutes. 10/10 service for this place. read more

Had a great experience with O'Reillys. I needed a new rear windshield wiper. I went here because I've heard they will install a purchased wiper blade. They had mine in stock. While purchasing, I asked the person waiting on me, if the blade could be placed on my car. No problem. The empolyee went and placed the new blade and I was on my way. Would highly recommend O'Reillys for your auto part needs. read more

I needed a new battery for my truck and the guy helping me was awesome! I didn't even realize my old one was still under warranty. He even helped me out by installing it. I would never have been able to do it myself! Thanks so much! read more

The guy was very helpful. I went in for a gas cap and when he looked up my make, model and year, he found that the company had changed the style of cap halfway through that model year. Like two seconds later he had both of them right in front of me. I asked if I could try them both on my car and he was totally cool with it. High marks in my book for catching something others might have overlooked read more

Thank you Jose for helping me change my dead battery in the parking lot! You were very professional and extremely helpful.

Angel helped me replace my car battery and I was in and out within ten minutes. So convenient

Convenient location. Been here several times and staff has always been friendly, knowledgeable and very helpful. This morning I had an unexpected car battery death and was waiting outside of the store which opened right on time. Melissa the manager was amazing and I had a new battery and installation in record time and a set of jumper cables. I left also know more about my battery life, size and the tools I would need if ever replacing one on my own. Love my O'Reilly's store!!:) read more

Came in the store this evening for some stuff to clean my car. Two of the customer attendant was helping other customer on the counter top and there was a women waiting in front of those two next to be helped. I stood behind her next ready to be check out. One customer left and the women in front of me went to the clerk and I was next. Another women came in and stood behind me so it appears to be a line now from i to the women behind me. Another customer came in and instead of waiting inline for service he went to the front desk. The assistant manager came out, and saw us two standing in line waiting to be served turned to the guy and helped him, assistant manager went out to the aisle with the guy grab the stuff he needed brought him back to the front and continued to check him out. I was like "WTF, I'm already waiting here for five mintue waiting to be checked out with my stuff." Once that guy was done he then disappeared into the aisle and came back he notice the line is now piling up but didn't care. One of his clerk was asking him to help with managers thing on the computer and the assisntant manager didn't even bother the clerk look frustrated. Wow, I finally got help not by the assistant manager but from the clerk because he was waiting for the assistant manager to override something and he saw me waiting for a long time. People like this assistant manager shouldn't be working in a setting like this if it deals with customer service. Because it's a example of customer neglection and poor customer service. read more

The best people work here... they just came outside in the rain to help me put on new windshield wipers.. so kind. Great and helpful people.

Thank you O'Reilly's and Ruben for your great customer service!! My husband was out of town and I needed battery help and Ruben was very helpful! read more

the manager eric at the herndon store is the best. very helpful and knowledgeable. would recommend this store and location to everyone. great service!! read more