First of all...GIRL POWER!…read more As soon as I arrived at this location, I was greeted by smiling faces. I then asked if someone could help me test my battery, they were happy to. I obviously needed a new battery and Tina walked me through everything! She was so helpful, so kind and so knowledgeable about what I needed. I was so thankful for her assistance. She put my battery in and I was so in awe of her working on my vehicle, I asked her if I could watch her work...I don't think I've ever had a lady work on my vehicle. It was refreshing! Auto Zone got me back up and working in no time!!!

This is my favorite auto zone it's right by my house and the guys are always so friendly! They tell…read moreme the difference between each battery so I can make an educated decision. I never feel pressure! Love the warranty and if you bring the battery back you get $22 off the new one . And best part is they install for free ! They even cleaned around the thermals I think it's called to make sure there's no corrosion

My truck is my baby, so when she started running rough and the check engine light came on, I of…read morecourse stopped at the fort Auto Zone I drove by. And boy did the universe put me in good hands! Not only did he diagnose the problem he INSTALLED the part for me right there! THAT is how customer service is done. Other businesses should take note.

Hunter, Victor, Alyssa, & Anthony was very professional, and extremely knowledgeable and helpful…read more They got the job done successfully and I left as a very satisfied customer!

Amazing service and friendly employees probably the best experience I've had in a long time in…read moreparts store will be coming back again !

This is the worst auto parts store in my area. The service is terrible, and the employees are rude…read more I previously had a bad experience where I called to confirm they had a part in stock, only to arrive and find out they didn't actually have it. This time, I called ahead again, explained my past experience, and asked them to double-check before I made the trip. The employee confirmed the part was available, so I told them I was 15 minutes away and would be right there since it was close to closing time. I sent my father-in-law to pick up the part while I worked on the car, but when he arrived at exactly 8:00 PM, they refused to let him in. Since I had just spoken with the employee 18 minutes earlier, I tried calling the store, expecting them to remember our conversation and help us out. Instead, the employee was incredibly rude and dismissive, basically saying, "Sorry, you didn't make it. See you tomorrow." That was the last straw. I'm done with Advance Auto Parts.

Battery was going dead so I stopped here for a new battery for my 2014 Nissan Versa Friday…read moreafternoon. Was greeted immediately by all staff working even though they were busy. Joey the manager helped find the correct battery for my vehicle, and then even said he would change it out for me. I was very happy since I had worked all day and was ready to go home and relax. When he attempted to get the last terminal loose we found, that since the battery had been in for 4 years, a ring was around the post and there was a deep groove on it. This was preventing it from coming loose to put the new battery in. His partner Dale came out to help get it off around, after 20 minutes or so they were able to finally get it off. The manger Joey and his partner Dale then replaced the battery cable terminal, so that I wouldn't have an issue in the future. First of all if you want top notch service I suggest you head to this location. These guys didn't even charge me for working on my car. Many places or people would have given up, but they continued to work on it despite the trouble it was being. My Dad long ago always trusted O'Reily back home and I always went there as well. Now I see why my Dad always said to go to O'Reily. If you see Joey or Dale you know they will take good care of you, along with any of their other staff that works there. Their staff will go above and beyond the call of duty to take care of you. This company also supports local heroes and you are in good hands here. To these gentlemen and other staff that work here, Thank You for taking care of me.

I'm happily giving these guys 4 stars because they did go above and beyond to help me out…read more I went in for a dead battery and asked if they could replace the one I had and the CSR at the front admitted he didn't really know how to but he would try. So I opted to bring the battery to my mechanic instead. The at a seperate location mechanic took apart my car and realized that the battery was too big so I called O'reillys and told them the situation. They ended up driving the correct battery over to us (as my car was completely dissected) and saved us the nightmare of being stranded once again. I would recommend this business for sure! Thanks again you guys really helped us out:)

The manager at this location has no idea what customer service is. I ordered some items from them…read morethat they had to bring in from somewhere else. The manager tells me to call the store to ask if my order has arrived. I can't believe that he had the audacity to ask me to do his job for him. Why would I want to call the store for no one to answer or to put me on hold and then hang up on me. He should know what is coming and going from his store so when an item arrives he can call and notify the customer and not here Customer having their way of their time to call and check on something they have no idea they're almost like they just need a reminder to check on something for somebody they need to retrain these people

I just left this location and I have never been to a auto parts store that didn't provide any…read moreassistance. From Taha was customer service representative who said we don't do help . All I asked was for assistance putting a quart of oil in my car. Then the Store manager said the same thing. I really just couldn't believe worst store. Now as I'm writing this review in the picture I posted they don't Black People. 2020 epic Failure.

I really like this place great place to find parts for your car that's cheaper than going to the…read moredealership or other places they're really reliable and they're honest I had a part that I really really wanted and they basically told me that it was cheaper just to fix the part than it was to replace the whole part which was completely true and they also told me that if I wanted to replace the part and then this place one of the cheapest place to go and they actually gave me a website to go to order the part I just thought that was really nice definitely will be stopping here before I go any other place to look for a part

Highly recommend them, Very good quality of the parts and the staff is very friendly and very well…read moretrained to look for parts. The delivery crew is very fast!!!

Good customer service all around. Help me with what I needed . Definitely a good auto zone unlike…read morethe other spring cypress one and champions forest.

I asked a simple question: what is the return policy? An employee who wasn't even involved in the…read moreconversation decided to tell me that I should take it to an actual mechanic instead of testing parts. The comment was rude, dismissive, and completely unnecessary. What made the interaction even more frustrating is that he had no idea that my father and brother are mechanics and were the ones advising me on what to purchase. His attitude came across as condescending and, honestly, somewhat chauvinistic. As a woman, I felt like I was being talked down to rather than helped. The young gentleman, Kayden, was the complete opposite. He was helpful, informative, professional, and treated me with respect. Kayden provided excellent customer service and is the reason I'm giving any positive feedback at all. Management should take note: Kayden is an asset to your store. The older employee needs to work on how he speaks to customers.

Ronald should be the Manager, he's exceptional!!! He was super helpful and went above and beyond to…read morechange out the headlight bulbs for our truck. His knowledge and professionalism really stood out, and he took the time to make sure everything was done right. Very friendly and provided excellent customer care, we truly appreciate the extra effort! Thank you!

Good and bad things about this place…read more Pros, the employees are kind. Cons, they recommended me the wrong windshield wipers and I had to wait for 15 min to get served. Please hire more employees because they keep saying they are understaffed every time I come in and it is pretty obvious.