Purchased a 5 year battery that only lasted 2 1/2 years and took it back to get a new battery but,…read moreInterstate battery was closed. I had to purchase a new battery from another supplier but returned to Interstate the following day to get a refund on the remaining warranty. I was told the warranty was no longer valid since I did not purchase the new battery from them. I had to purchase a battery from somewhere else so I was able to get to work that day. I even asked for a store credit and was denied. The manager told me that the warranty is only good if I continue to purchase batteries from them. I paid $169.99 for a battery that only lasted though 1/2 it's life and was there is nothing they could do. This is very poor customer service and I will not recommend or ever return to Interstate battery again! Update: After talking with a represenative from the main office in IA and the business manager they determined that there will be no action taken for the warranty left on my battery. DO NOT PURCHASE AN INTERSTATE BATTERY...IT DOES NOT COME WITH A WARRANTY!

Amazing! My mechanic recommended Interstate battery due to them being very busy today. He said they…read morewould check to make sure it was in fact the battery before selling me one. Sure enough, Ben ran a test to see what was going on and luckily it was just a bad battery. Got a new one, they installed it, took maybe 10 minutes. Thank you!

If you're thinking about getting a new ride, RUN--don't walk--to Diers Ford! We've gotten well over…read morefive cars here over the years (yes, we're basically family at this point), and every single time, they knock it out of the park. From start to finish, the customer service is stellar, the service shop is top-tier, and the entire team makes car buying feel less like a chore and more like a celebration. Want a smooth, stress-free car buying experience? Go see Kirk. He's the guy you want in your corner. And major props to Brandon for keeping the place running like a fine-oiled machine. You can tell this team really cares about what they do, and it shows. Thanks to another seamless and fabulous experience at Diers, I'm officially entering my old lady comfort era--and loving it! Say hello to the newest member of the fleet: a 2025 Lincoln Nautilus. She's part car, part spaceship, and 100% fabulous. Thanks again, Diers! You've done it again!

Very disappointing experience. We purchased a Ford Expedition that had only been listed online for…read more3-4 days. When we arrived at the dealership, the vehicle had not even been cleaned or detailed yet, which in hindsight should have been a red flag. We test drove the Expedition for approximately 15-20 minutes, and everything seemed fine. We had previously driven other Expeditions and were familiar with how they drove, so we did not think to test drive it for an extended period or have it independently inspected before purchasing. Unfortunately, on our 3-hour drive home, the transmission began slipping between gears. Once we got home, we took the vehicle to several different mechanics to determine what was wrong. Every mechanic we spoke with came to the same conclusion: the vehicle needs a new transmission. At this point, we are left wondering whether the dealership was aware of the transmission issue and sold us the vehicle anyway, or whether the vehicle was never properly inspected or serviced before being put up for sale. Either way, this was an extremely disappointing experience and has resulted in a major, unexpected expense shortly after purchasing the vehicle. I would not recommend this dealership based on our experience.

We had issues with our radiator. The light came on and we kept having to fill with antifreeze. We…read moreknew there was a leakage somewhere. They got us in within a few days, the communication was fantastic and the cost was under a thousand. They replaced the water pump and the thermostat housing unit and it runs like a charm. I will take this place over other well known places any day. I did not leave there feeling like I had been ripped off.

God Bless !! Amazing people were willing to help …read more Very nice and very professional I definitely recommend this place for anyone who needs automotive expertise!!

Extremely RUDE parts department. I called 800-456-9683 and pressed #5 (Thursday 12:38pm 9/25) It…read moreliterally sounded like I woke the guy up. He then rattled off the info super quick and I couldn't hear him...when I asked him to repeated it (I could hear he was still there) He simply hung up on me. I called back and after 10+ rings he finally answered..knowing it was me, didn't say hello, just impatiently repeated the info (he clearly heard me say I needed clarification the first time.) I work with vendors and suppliers that work with this place (and work closely with one of the owners) and they actually recommended this place...and they will DEFINITELY hear about my experience. You never know who you are talking to when a customer calls...I imagine this will damage the business relationship they have with the owner who I work closely with. If customer service is this bad right out of the gate, you know this place is likely rotten in other areas. AVOID AT ALL COSTS! An extra 60 seconds and some kindness could have saved them from this review but tells you A LOT about a business.

Parts Guru at more than fair prices! Would definitely recommend before I go to big chain retailers.read more

I was looking for a specific model and color Jetta but they didn't have one in stock. Samuel and…read moreJacob in the sales department were able to find one and get it in for me in less than a week. Thanks guys! I love my new Jetta !

Service department never honors appointments. Last time I went in on a Friday for a routine check…read moreengine light. They told me they didn't have time so they scheduled an appointment for the following Monday. I took the car in on Monday and at the end of the day, they told me they didn't have time to check it on Monday so I would have to leave it another day. When I asked for a loaner vehicle, they told me they didn't have one available. This is my second time with this type of experience.

Amazing people, they knew exactly what was wrong with 1997 oldsmobile bravada. . Love them to…read moredeath . . They fixed the transmission shifter. That had just stopped going into gear, they found the part Amen .

Perry's Auto has provided great auto repair from multiple estimates to oil changes. Brian is very…read morecustomer service oriented.

I have taken several cars there over the last couple of years. Always very friendly and service is…read morefast. I would reccomend Buchannan's to any one looking for car repair especially for slightly older cars and you will get the job done right at a reasonable price. There's a reason why they have been around for 40 + years.

Helpful, fair and honest! Appreciated their honesty and telling me how much it was going to cost to…read morerepair a car that probably was not worth repairing and the upcoming maintenance problems they could see happening soon.

Fast, friendly service to get my AC fixed. These folks are AC experts and also work on many of the…read morefirst responder vehicles in town. As a firefighter's kid, I like supporting them for this reason. Scheduling an appt online was quick and easy, drop off was great, and they even offered to drive me home and pick me up when it was finished. Honest and open communication about pricing and why the cost. Happy with my experience even though car repairs are the literal worst.

I work for a local vehicle dealership and had a customer wanting a unique add-on to their van. I…read morecalled Jones Automotive about this accessory, and while my customer didn't end up purchasing the van in the end, the experience I had here will make sure I DO use them in the future. I called initially and spoke to Scott Suter, who walked me through what all adding this accessory would entail. I ended up driving down to their shop to have him look at the vehicle, where Scott even showed me a couple different options to save my customer money. I really appreciate all his help. He was professional, very kind, and I couldn't help but notice the Pro-Blue all around the shop. These guys have a great business model. I look forward to getting to know them and getting to work with them.