Had a wheel alignment done on a subaru . after less than 500 miles front tires wore off out side…read moreedge, After going back with my problem , owner told me it must be a part problem . I explained all parts on car are not only ok , but new ! I asked him to come out and look at it , he said no . He then told me to go someplace else . I have worked on cars , trucks , etc most of my life . Never would a shop I worked in or any I know treat a customer this way . Cost to me ? A set of tires and another alignment ! Don't spend your $ at this location .

Friendly atmosphere. They speak with you first about the problem & the cost to fix it before they…read moreeven touch it. There has been no surprised excessive cost. He also stands behind his work ! Awesome mechanic !

Chris and his team have been kind, thorough, generous, and they know their stuff! Every person I've…read morespoken to there has been humble, friendly, and helpful! They have worked on two of our cars and gone above and beyond every time.

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

I was traveling south on I-95 near Kenly, NC. I noticed the pressure on my tire was going down. I…read moregot off at the exit and called AAA. I had to wait about an hour for AAA to get there which I understood because Hurricane Michael was making his way up I-95. The mechanic didn't want get on the ground to get the spare, so he just put air in the tire. I asked where I could take my car to get the tire checked and he really couldn't help me. I decided to check on Yelp and took a chance with Johnson's. They were very helpful and took care of me as soon as possible. Turns out I had a nail in my tire and would not have made it very far. Thank you!!

Dishonest Diagnostics and Overcharging Unnecessary,…read morehigh-cost repairs N Carolina Auto Solutions is "dishonest" for trying to charge four times the market rate for repairs and unnecessary repairs. I sent photos of a botched oil change, but never received a response despite multiple follow-up emails.

They lied about diagnostic and tried to sell me a service i didn't need. They tried to sell me a…read morenew engine for $8500 when all i needed was a head gasket job. They also damaged my cylinder head. I reviewed them on Google and I think my review and pictures got removed i can no longer see them. My truck got repaired somewhere else with a 1 year warranty for $3800.