I had my iPhone 6 repaired here. I had a cracked screen…read more They fixed the screen and I was out in 25 minutes. Very friendly and professional service. I highly recommend this business!!!

I wouldn't recommend coming here. Scheduling for a phone repair with them online was easy, but once…read moreyou get there they have no idea what's going on. 3 Guys working there, one can't find a massive battery that's right in front of him, one is either too high or too tired to care and the only guy who appears competent is too busy stocking air fresheners to help and quips that they don't use the online scheduler. They don't read any comments or anything that was scheduled, I have to explain to them what was wrong, so I had to diagnose it for them. They blame T-Mobile for the scheduling issue until I point out I scheduled with them specifically on their website. He wanders in the back to eventually come back saying the screen is a special order and I'd need to reschedule with them. I left. The incompetency all around the whole shop shows me I shouldn't trust them to replace a screen even if I did reschedule with them. If corporate is forcing the online scheduler, then corporate is failing. If they can't figure out anything to do with an online scheduler then how are they capable to repair phones?

3/26/25: We called yesterday to price a battery on 1998 Honda Accord. Darius wasn't very friendly…read moreon the phone & was very short - almost like we were bothering him. He told us it was $65 for a battery if we brought in the old battery. So, we stopped in today to make our purchase. We saw Darius & he seemed to have a better attitude. He wasn't short or rude like he was yesterday. We got the battery & he told us there's a 6 month warranty on it for 6 months. If we lose the receipt, the warranty is voided. There's no information on our receipt (ie. customer name or detailed battery information). So, I will be sure not to lose it. I recommend this place if you need a battery for the low, but that's about it.

Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.

I was looking for a single small battery, and they came in packs of multiple batteries. When I…read moreexplained that I needed only one, the young man working there came up with an ingenious, less expensive solution that still delights me. I really appreciated the thoughtful service and the knowledge of the worker.

I came to batteries plus after Best Buy told me they would need to send my laptop off to replace…read morethe battery and I would get it back in 2-4 weeks. JC had me in and out in less than 30 minutes, AND he found a coupon that I was eligible for so he saved me some money too! Thank you JC!!

I needed batteries for two key fobs and was expecting to have them recalibrated. JC helped me and…read morewas able to replace the batteries without recalibration. This saved me over $170.00. I thank JC for his honesty. He was cheerful as well as helpful. I highly recommend this store. JC is excellent.

Needed a new battery for a vehicle and found the exact like for like replacement here at this…read morestore. Quick in and out, friendly staff, price in line with other area autoparts stores, and good replacement warranty.

I had two Interstate batteries in my boat that went bad. Both were still under warranty so I took…read morethem to IBS of the Coastal Plain. My experience there was really bad. While trying to get some pros and cons of different types of batteries (deep cycle vs. standard car batteries), the manager became argumentative. I was 100% ready to buy a battery, I just wanted a little information to help me decide which one. He refused to honor the warranty and finally he gave me a take it or leave it response (I think he actually said that). So I left it. I literally had my credit card in my hand ready to buy two batteries as I walked out the door. I went to Auto Zone in Angier, where the manager there had heard a number of complaints about this guys from customers like me who left there and came to the Auto Zone. I ended up getting essentially the same battery for the same price. Plus since I get reward points on my loyalty card, so I saved another $20. I had written a longer more detailed review of how bad this experience was, but it disappeared before I got it saved, so this is the short version.

I came in hoping to get my phone charger cleaned/fixed, and in a matter of less than 10 minutes…read morethey not only had my issue resolved, but they did it for FREE. That's right, they did not charge me at all! In 2026 that's virtually unheard of! I 100% recommend this business, I don't think there's another place out there that still is willing to help fix phones at little or even sometimes zero cost to the customer. It made my life so much easier.

This location was helpful recently when one of my car's key fobs needed replacing. I'd bought the…read morelifetime replacement deal when I lived in Texas, and was worried it wouldn't carry over... apparently, their systems don't go nationwide so they couldn't find me in their database. However, Batteries Plus in Dallas had placed a specific sticker on the battery itself, which told the BP employees here that I had indeed bought the plan for free lifetime replacements on those. Before leaving, one of the employees entered my information so they'll have that next time. Nice store, and parking is okay ... can be a bit tricky to get in and out of due to being next to a gas station other businesses. Still a good place to get batteries.

Excellent! Customer Service was great and even upsold me a service! Strongly recommendread more

Just let me buy what I want and leave. Stop trying to force me and refuse checkout because I won't…read moregive you a phone number. This isn't complicated.

Been here a few times now to get Watch, car fobs, and Apple Air Tag batteries replaced. The staff…read moreis so nice and helpful. They also will recycle old batteries. This is a GREAT business and store.

Came in to buy a new battery for my UPS. Service was friendly. Was assured by Michael that the…read morebattery sold to me was fully charged, and that all their batteries are sold fully charged. He did not check the charge on the battery before giving it to me. I get the battery home and install it into my UPS and the unit shows no charge in the battery. I call the store and speak with Megan. I tell her I am going to charge the battery and she says the UPS itself may be faulty. I agree. I charge the battery for 16 hours overnight with little hope. I turn it on, and lo and behold the UPS is showing a full battery charge. When I call to tell them they sold me an uncharged battery Megan tells me that this was "impossible" because all their batteries are sold fully charged. She speaks with Chris the manager, and comes back again with the same lame excuse "We only sell fully charged batteries." Well, pretty obvious that was not my experience. The arrogance is unreal. I am not offered a discount for my inconvenience, or at the very least, a longer warranty (they offer 1 year with battery purchases). Not even an apology. I doubt they care, but I will not return to this store.