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    O'Reilly Auto Parts

    4.5 (8 reviews)
    Open 7:30 am - 8:00 pm
    Updated 2 weeks ago

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    Napa

    Napa

    1.0
    (2 reviews)

    I've always been a NAPA fan but these guys (Parts Unlimited Inc of Foxboro) are lazy cheapskates. A…read morefew years back, they somehow double-charged me for a part that was several hundred dollars and refused to fix it. I had to get corporate and my cc company involved. Good luck to them.

    Today I called to complain about an employee I don't even know the name of because both employees I…read moreinteracted with yesterday were ringing me out under their store managers name. The first kid was nice and helpful but ultimately sold me the wrong brakes. When I went back to exchange them for the right brakes, the older man woth silvery white hair and glasses was rude to me. I did complain about the price because he was charging me the difference of the correct part versus the one I was already sold, and I didn't think it was particularly fair for them to do that. But when I had said that my bf, who is a mechanic, told me brake pads weren't as expensive as the brakes he was selling me, he literally told me my bf should stay in his lane fixing cars and not quoting prices. Him being a mechanic he gets parts literally all the time, just never from Napa and I can see why. I will literally never go here again, not just because of the rudeness. When I called today and asked the manager for a corporate number he told me he didn't have one and asked me the issue. I told him it and asked if he was willing to refund me any monies or work with me on it. He said he was going to ask the employee his side of the story and give me a call in the next couple days. Not sure what that would honestly resolve but they've already lost my business. My bf and his company get their parts from Allied so I'm going to go there instead.

    GAW Used Auto Parts

    GAW Used Auto Parts

    3.0
    (4 reviews)

    This is a junkyard so I wasn't expecting too much but this place literally has junk there is…read morenothing worthwhile going here for. I had a hard time getting out from my parking spot at the junkyard to because the police were there arresting someone who works there I'm not sure what what or why it was for, but it was a huge inconvenience for me because I had to wait till the cops left in order to back out my car. I on the bright side I had taken my 1999 Volvo there. Which was a great decision on my part because if I took my BMW there I would not be surprised to come out of the junkyard and have parts missing from my car. There was oil spill all over the ground. There was noting that was worth while buying there at all. Absolutely nothing. Do not was your time going to this place. [Update] I contacted the owner and told him about the syringe needles lying around. He told me there are no needles lying around in his junkyard. I told him that I saw one on the path right when you walk in. He then proceeded by calling me a "f***king lying junkie" and hung up the phone.

    Heavy snake and bee problem. Nextdoor i was curious about a sketchy used car dealership so I…read morestopped in and recognized a few cars I had seen on previous trips at the junk yard. They wanted 100 dollars per alloy rim at the junk yard. I saw 3 homeless people in various parts of the lot as well as old syringes and what seems to be a secret dumping spot for peoples old engine oil as well as other liquids. Serious EPA violation last time i checked. When i was told the alloy was 100$, i decided i did not want it. They pointed to a sign that said you must put parts back on the vehicles that you dont want to purchase. Ive never been to sich a despicable scrap yard. Im constantly looking for parts but this is one place I would not return to aside from the miniscule selection of parts. Would give less than one star if I could.

    Certi-Fit Auto Body Parts

    Certi-Fit Auto Body Parts

    1.0
    (3 reviews)

    Out of business ! Next closest one is in New Jersey ! They are Rude on the phone ! Call Auto Parts…read moreOutlet Johnston RI

    Sorry to say Certi-Fit has become my nightmare, I STRONGLY suggest if your in need of auto parts…read morethat you stay away from this company. I recently purchased an 89.00 hood to find out that there was some kind of defect, the latch didn't fit my car. Nick the sales person at the Walpole branch insist that the latch didn't come with the hood, that my mechanic attached it to the hood and for that reason he could not return or exchange the hood because it wasn't returned in the condition i purchased it. Which made no sense, he finally went to his storage room to return saying that I was right the hood indeed did come with a latch smh. Finally i thought we can move on, I was going to get my money back, I did have my receipt but no Nick was hell bent on not refunding me 1 red cent so he began rubbing his hands on the hood until he found another issue. Then he was going to play mechanic without ever laying eyes on my car that the hood didn't fit because the alinement of my car is off, he knew more than the professional mechanic who's shop my car sat in. So here I am, I'm now forced to right this review that i feel STRONGLY about, to file a complaint with the Attorney Generals office, the BBB and small claims court if necessary. Yes all I spent was 89 bucks and all this. If you don't take a stand for something you will fall for anything. Take a stand against companies that refuse to stand by their products and find ways to rob their consumes legally, dramatic but yes I feel robbed.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.2
    (10 reviews)

    This is solely on the property and somewhat customer service.. do not go to this location during or…read moreafter a storm. I went in for wipers as many might do with the rough weather New England brings. I got out of my vehicle (right in front of the store) stepped up on the sidewalk, and down I went. It was a complete sheet of ice. Causing injury to my back, knee, and ankle plus ruining a brand new pair of boots. This could have been A LOT worse if I was an older individual. I was literally in shock when I told the gentleman in the store to see if they would take a report, he rushed to ring me up and couldn't be bothered. Customer service starts with the CUSTOMERS safety. Will not return to this location. (Attached is a photo taken after the gentleman next to me had left)

    Run the other direction if you don't want your car to fall apart .. they will sell you the wrong…read morepart and then tell you to figure it out ... no quick fixes or nothing on hand... even for a screwdriver there gonna have to order overnight and charge and super exuberant fee ... def don't use them if you have any type of car you care about and don't even use them if you have a beater then you want to last a bit because it will stop working right when you install there parts, guaranteed. In over 40 something years and multiple states, I have not dealt with such unknowledgeable auto care and then unwillingness to even care... but they will keep you on hold for HOURS for nothing to change and to tell you the same exact thing like they were doing anything to help and not just messing up other people's days... I repeat if I could give less then 1 star I would, this store will be shut down soon with the staff they currently have.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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