My girlfriend called O'Reillys in Goshen Indiana yesterday at around 1p. She asked them if a ball joint press was available and they told her there would be one available at 4:30p. I arrived at 4:20p and the 4:30 truck had not arrived the parts guy claimed. I told him I would wait. The parts guy said he would call to find out when the 4:30 would arrive but he never told me if or when the 4:30 Would arrive he just went back to stocking shelves. At 5p the 4:30 had not arrived and because the parts guy didn't confirm the 4:30 was even coming , I left. Terrible customer service there. I won't go back. read more

I needed bulbs for my headlights so I stopped in. The manager was very friendly and helpful. He had one of his associates put the bulbs in for me. I didn't ask for that to happen. i was really impressed. Thanks for your help. I will go there again. read more

This O'Reilly's is the best around! I went in here, as a young female, and was never looked down on, nor was I talked into getting things I didn't need. I went in for head light bulbs, head light restoration kit, new spark plugs, and wires. I was helped by (a wonderful, friendly, and funny) young man named Brandon, who showed me what parts I needed, but he came out to do a diagnostics test on my truck. He was more than willing to help me out and give me honest advice, he also stood and talked to my boyfriend for a good 15 minutes like they were old high school buddies. I've trusted O'Reilly's since it was Murray's, but this store, by far, has the best customer service I have seen in a long time. Very friendly. fast, honest people work here, that are more than willing to go above and beyond their duties to help you out. read more

Great help. Needs better promotions but good parts and quality. Wish they had events and better music in the store. Feels like I'm at a indoor swapmeet. One of the employees likes chewing on a toothpick. Odd but that's riverside for you. read more

Ive had 3 starters total in less then a year from o'reillys. The first one I bought from there stopped working in less then a week and I had a warranty on it. The 2nd one they gave me caught my truck on fire & thankfully the fire department came, now im on my 3rd one and guess what, it stopped working. In less then a year o'rillys has fucked me in the ass repeatedly. Good thing I had a warranty on it and the bad thing is I keep getting more pieces of shit starters. Advance Auto is where its at. read more