Started off with getting my girlfriend's screen replaced on a brand new iPhone 17. I would like to…read moremention that before getting the screen replaced they had to inspect the phone to make sure there was no previous damage, and it was flawless. 2 weeks later we had to come back because it was coming out of the frame and glitching/ not working at times and draining the battery within hours. Also the screen was visibly as cheap as you can get and all they did was glue it back down and refused to replace it. Then we came back a 3rd time when the manager was there and he forced us to give him the phone password to fix the phone and got pretty aggressive with me when I simply questioned giving the password to him. This made me decide to record our conversation when I picked up the phone. When I picked it up the screen was still popping out of the frame and he said the phone was bent (it is not). Then he proceeded to threaten to break the phone screen or I could leave with it the way it is.

I am so delighted with their service, they are great with tex and the recycling old batteries Is…read morevery convenien.

This business is great. Great customer service and gets the job done. Dave and his crew are amazing…read moreand will help where is needed whether it be in the community or battery needs. Would highly recommend!!! Diane Green Grants Pass, OR

They were so helpful when I purchased two new batteries at over $500 for my vehicle, but 5 months…read morelater the larger battery failed and I was stranded on the road (and a $200 tow fee), they refused to exchange the battery and for a month I dealt with charging the battery daily to drive. Finally, after the 2nd month Kelly's in Grants Pass said you need new batteries, the large battery has a bad cell. I paid almost $1,000 to exchange and troubleshoot battery problems. Finally, Battery Solutions took the batteries and charged them for a few days to verify. It was verified by Dave. It took 2 months to get a reimbursement from Battery Solutions for the large battery but would not take the little battery back. I had to call Dave for months to get a partial reimbursement. Be careful using this battery store.

I have been a customer at the Grants Pass Interstate Battery store for several years. I have…read morealways received friendly, professional service from the technicians at this store. Tony and Luis have expert knowledge of their product line and are extremely patient in answering any questions I have regarding batteries and battery accessories for my vehicles. I highly recommend them above any other establishment that sells batteries.

Luis was very helpful and quick with finding and installing the battery in my truck will be coming…read moreback if i need another!

I'm just off the phone with batterystuff associates, Josh, and later Anthony were extremely rude,…read moreunprofessional, and impatient, could not answer any general questions, and were also not transparent about their company's policies. That is not the experience one would expect when dealing with a "reputable" company. In full honesty, I get much better responses when buying off eBay. I happened to be in contact with RV Upgrades and Aircraft Spruce associates, and their customer service is actually of high quality. This is just my experience and the data point for others who were trying to purchase battery-related products.

I ordered a couple of chargers from the website, everything was going well, I received them, and…read morethey work as described, after about a month of use one of the chargers, Redipulse12 stopped working. This is the response that i received. We're sorry to hear you're having some issues with this purchase. Regrettably as we are beyond 30-days from the original date of purchase, this would need to be processed as a warranty through the manufacturer directly. I would recommend you contact them directly. They can be reached via the following: https://www.pulsetech.net/about-us/contact-us.html, 800-580-7554 Please don't hesitate to let us know if you may need anything else. Thank you, I struggle with this as i choose to deal with companies that back the people that support them. If you are unable to look after customer service, don't sell the product.

Super friendly, very helpful & had me in & out with a new battery quickly. I highly recommend them,…read moretheir prices are extremely good compared to other places.

I brought a Interstate battery to the Central point shop to get checked that was in a new toyhauler…read morei purchased 8 months ago. I talked with a employee there and explained to him i charged it and it doesnt seem to hold a charge. He then tells me that he can check it but without a receipt he cant replace it. I then asked him what was the date code on the battery and he said looked like a 2025 prob 10 months old. I then asked dont you go off date codes and he said yes but i still have to have a receipt to get it replaced. So i just left with the battery. Not a way to do business in a small valley. I have been in business for 26 years in the valley and would never have lasted this long if i did this to my customers. If you want good warranties and service go to Batteries plus. They replace the battery off the date even if you dont have a receipt. They will be getting all my business for all my equipment batteries from here on out.

Ryan was amazing! Helped me with my car battery and installed it. He was knowledgeable and so very…read morenice! As I did not know what I was doing. I am going to refer him to friends. Awesome customer service, made my day. Thank you so much.

One of the worst customer service experiences I've ever had. I made an online appointment to have…read moremy iPhone battery replaced, arrived on time, and left my phone with them. After two hours, the work had not even started. While I waited, an employee rushed to replace the battery and cracked the display in the process. They replaced it at no additional cost, so I did not make an issue of it. The original display had no physical or functional issues before the visit. The replacement display was noticeably different in clarity and was not properly sealed around the FaceTime camera area. Less than a week later, the display stopped working. I called the same day and was told to bring it in the next morning. I arrived as soon as they opened, expecting the display to be repaired or replaced. After several minutes of paperwork, they opened the phone and accused me of having it repaired previously. I am the original owner, and no one had opened the phone before this visit. The interaction then became insulting and disrespectful. Overall, this was the worst in-person customer service experience I've ever had. The small cost savings were absolutely not worth the poor workmanship or customer service.

Gary was nice on the phone, Sam was cranky and condescending. Not going to give this place my $$…read morewhen there are plenty of other places to get batteries.

First day of fall and cooler weather and the car reminds us it's battery is not healthy. the guys…read morehere smile and wave us in at 10 minutes before closing.

This place was very helpful. We're from out of town and cane here out of desperation as we were…read morestranded and needed a part for our vintage VW. We were able to get the part quickly.