I'm not usually one to write a review for an auto parts store, but from the time I called for a…read morecabian air filter, to going to the actual store for my 2020 Hyundai Elanrta, the customer service was outstanding. Shouts out to Wayne, for your kindness and helpful approach in my purchase.

I come here to buy stuff for my car. The staff is always very friendly and extremely knowledgeable…read moreand helpful. They always greet you when you walk in and ask what you need help with. If you aren't sure the exact model of a part they will happily look it up for you. They will also offer advice if you aren't sure what to buy. Once you check out they are always happy to help you install what you purchased. I was there last week and it was no different. It was an easy and positive experience. I had some speed bucks credits that I was trying to use to stock up on things I keep in the garage. The gentleman told me I can use as many as I want but each credit needs to be used in a separate transaction. No one told me that before so I was thrilled that I could buy everything I needed that day. Great customer service!

Service with a smile…read more I came here looking for a rear window wiper after not been able to find it at a different auto parts store. Apparently this window wiper is not super common. They only had two left. The best thing about my visit wasn't that they had it in stock. It was also that it was only $11 (Delta Sonic wanted to charge me $30 for it) and they installed it for me. Even though it was snowing! It took the guy like 30 seconds to do it. It probably would have taken my some 5 minutes to put it on my car.

I went there years ago looking for an estimate, was told they would call me back the next day , it…read morenever happened, I was willing to give them another try, but after some of the reviews, I have to admit that I'm a little scared. On a positive note they do seem like nice people on the phone,

Great Experience, ordered a Bedliner took longer to get in stock NOT ATM fault, Sara is the best…read more she called multi suppliers to get it right, price point was good. Will do business again.

Family owned business and just generally really great people! Courteous & knowledgable- more about…read moredoing the job right the first time than anything else and will go above and beyond. Loved talking to Ron about transmissions, even though I don't know squat about them- he made it interesting!

Check engine code says Transmission trouble on a 2005 Honda Element. The guys at AutoZone…read morerecommend these guys. Still, I was fearing the worst. The guys at Northeastern say it's possibly fixable for $ 200, but since it is not a rebuild, they can't guarantee it. They explain that if that does not work, it requires a complete rebuilt transmission. I ask if that is about $2000, they say it's closer to $4000. Well they fixed it for the $200, and it's been working great for the last two years without the $4000 rebuild. I would highly recommend these guys. They were very honest and knowledgeable.

I took my car in for warm a/c told me ac compressor shot it would be $600 to fix. Refused work…read morepicked up car and went directly to Walmart. $9.99 can of refrigerant been ice cold since!!!! Stay away from Amherst radiator, they are thieves!!!!!

I've taken my car to Jesse, Jody, Rick and the guys a few times. Top notch customer services,…read moreprompt, informative as to my brake issues but also showed me (yes a woman) exactly what the problem was and also a soon -to-be- concern. The shop is huge and organized. These guys hustle here! Each time I felt I was given a good price for the work that was done on my Impala.

Employees were helpful and their card readers worked, as opposed to the Southwestern location. They…read moreeven secured us, me and my friend, a $40 reduction because of a deal, we otherwise didn't know about. With the gift card, a $90+ order shrunk to a $10 one. Great service, keep it up.

My father and I were running around a few days before Christmas to see what we could get for my…read morenephews who are both driving age now. With the severe weather that were experience in the Northeast, especially in the Buffalo, Toronto and Boston Mass areas, we thought it might be a good idea to get the boys an emergency roadside kit together if any vehicle related problem were to occur. The staff was very friendly and greeted us promptly and offered help immediately. While this particular store did not have an emergency road side kit, Glenn? Called to another store to check availability, seeing as we were headed in that direction to grab dinner. The other store had the emergency kit, and we paid for it at this particular store and were able to show our receipt at the other store and it was waiting for us. The gents also had a few other suggestions as well, which we picked up. Both sites were very helpful and friendly, with great customer service! Made me miss the good natured kind people of my native Buffalo, and proud at the same time :) Great experience, would go to one of these stores in a heartbeat for anything auto- related in the future!

We called for towing through our insurance company. We were told this company was coming out. They…read moreare 10 minuets away after 3 attempts they did not show up and when called again they refused to answer. I do not recommend them.

From the owner: Towing, recovery, Police impounds, lockouts, jump starts, battery installs, tire changes, fuel…read moredelivery, Accident tows, insurance tows, Classic cars, equipment.