Super helpful and easy going, can't thank Max enough for helping me find, and even deliver the part…read moreI needed to get my car running again

Be careful dealing 2060. They charge for paying with a credit card. More importantly they charge a…read more25% return fee!!!!!! I just got hit with a $550 return fee!!! I will call anybody BUT 2060 from now on!

With the weather becoming increasingly messier, my shredded windshield wiper wasn't up to the task…read more I was on my way home, but realized I had to replace it asap. This was the nearest auto parts store, so I pulled in, and was pleasantly surprised how neat and clean and well-organized this place is. And a friendly greeting from the guy behind the counter to boot. Bought the wiper, and when offered to have it installed - yes, please! So out we went, into the cold, wet night. Shame on me for not getting his name, but the guy was having a hard time getting the new wiper to snap in, so he went back inside to get another thingie. (Sorry. Don't know what it actually was.) Problem solved, and I was on my way, safely able to see through a clean windshield. Excellent service!

The employees are very well trained and provide excellent customer service. I recognize they they…read morehave a diverse workforce. Women in other auto parts stores is not common. The ladies do an excellent job at providing the right answers and advice. All of the employees are well trained and courteous and helpful. Parts are high quality and price competitive.

They have no problem taking your order and your money and ordering the wrong part. I ordered seat…read morecovers for Torino, they took three months to get. When I finally got the order, it was wrong. They told me oh well I guess I missed it by one number when I ordered it. All I needed was the backseat to be changed from a formal roof car to a convertible. The backseats are different. They told me that I had to send the whole set back. The problem was the two front bucket seats had already been upholstered. I asked if I could send just the Backseat back since it was the wrong one. They said the only way they could do an exchange was for me to un-upholster my front seats. and send everything back. Absolutely ridiculous. This once was a good company. They've gotten too big and they just don't care anymore.

I called to ask if they had parts in stock which they said they did. I placed my order and included…read morea Rush charge as I wanted to work on the car that weekend. I received less than half my order. They now tell me the remaining items are on back order and I will not receive them for seven or eight months. They supposedly had an alternate part but I would need to cancel my order and order the other part again, and of coarse pay for shipping again. Definitely not the same company I used to be now that Eichlers purchase them. I will be working with Snyders from here on out.

I had to visit Skyway the other day to pick up a radiator support for my 96 Corsica. This place is…read morejust unreal, the people, the atmosphere, the bountiful pile of parts... I found exactly what I needed. I was lead onto this place by this intrinsic young man who runs a youtube channel. I forget what the channel is called, but if it weren't for him, I wouldn't be ears deep in the finest used automotive parts western NY has to offer. Highly recommend.

VERY RACISTS TOWARDS MINORTY GROUPS!!! bad business is one thing but being flat out racists is…read moreanother. Tension and nogationating became real difficult in person vs over the phone when throwing prices.... also charged me and another man two different prices on the same part, for the same car, in the same condition. I know this because I sent a friend up there before me.

Whenever I need auto parts or supplies, I come here. Service has always been good, and the guys…read moreworking here are very funny. Service is also very fast, I'm on and out in no time. Way better than their other location on Bailey.

This place is conveniently close to where I live and where I work, so luckily I didn't have to…read moretravel far after my windshield wiper had broken off on the thruway during a particularly rainy day. Man, I HATE driving with poor sight. They sell plenty of things for your car here, including windshield wipers, which was what I stopped in for. If you're not sure of what size windshield wiper you need, there's people here to help you with that! They have all the info in their computers, so don't be afraid to ask if they can check what size wiper you'll need for your car's make and model. Like I said, they have a number of things here for your vehicle, with anything from road safety kits and wiper fluid to batteries, and other car parts. You can check their website for a full list of products, or, y'know, just come here yourself. Shoutout to me for being the only woman in the store, and quickly finding what I needed on my own.

Great Family-owned business, not like those national chains. Excellent service from knowledgable…read morestaff who understand vehicles, parts and the repair industry. They carry a large selection of quality parts and can accommodate all price points.

The crew made me feel welcome and the service was great. All…read moreparts were as promised. Highly recommend the business. Ps drove from Canada for these parts.

Been Dealing with Tony at BAW for over 20 years…read more They generally never have the parts i need, but when they do hes always given me the best prices, and stands behind them.. Id imagine he wont be around much longer, but while hes here i love stopping down and grabbing parts for customers cars and odds n ends for my projects..

This is a review from exceptional customer service a few weeks ago when the temperatures were…read morebitter. We don't want to leave details b/c we might get an employee in trouble if we did, but one absolutely went out of his way to help us with a wiper blade that had come off the mechanism and so was unusable, on the driver's side. We've always had good customer service here, over many years, whether making purchases, having check engine light checked, etc.

I came here to get a new , low beam headlight bulb for my van…read more I went in, told the very nice employee, he looked it up, went & got the correct bulb & then put it in my van for me , free of charge. I only had to pay the $20 ?? for the bulb. Good , fast service & extremely helpful.